Enters into agreement to exchange $146 million of its outstanding 2026 Convertible Senior Notes for $100 million of 2029 Convertible Senior Secured Notes Receives commitment for $100 million of new capital in the form of 2029 Convertible Senior Secured Notes to facilitate further deleveraging NEW YORK, May 13, 2024 /PRNewswire/ -- LivePerson, Inc. (Nasdaq: LPSN) ("LivePerson" the "Company", "we" or "us"), the enterprise leader in digital customer conversations, today announced that its largest existing note ...

CX leaders to integrate product, go-to-market, and services to provide a unified, omnichannel suite with faster time-to-value and accelerated, derisked path to new innovation for customers with on premises, hybrid, or cloud contact centers MORRISTOWN, N.J. and NEW YORK, May 13, 2024 /PRNewswire/ -- Avaya, a global leader in enterprise customer experience solutions, and LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, today announced a new partnership designed to unify voic ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-Q (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2024 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from __________ to __________. Commission File Number: 000-30141 LIVEPERSON, INC. (Exact name of registrant as specified in its charter) Delaware 13-3861628 (State ...

LivePerson (LPSN) came out with a quarterly loss of $0.15 per share versus the Zacks Consensus Estimate of a loss of $0.13. This compares to loss of $0.15 per share a year ago. These figures are adjusted for non-recurring items.This quarterly report represents an earnings surprise of -15.38%. A quarter ago, it was expected that this customer-service technology company would post a loss of $0.08 per share when it actually produced a loss of $0.18, delivering a surprise of -125%.Over the last four quarters, t ...

Financial Performance - First quarter revenue reached $85.1 million, exceeding the high end of the guidance range of $79 million to $83 million[3] - Adjusted EBITDA was $0.5 million, surpassing the midpoint of the guidance range of $(2) million to $2 million[3] - B2B Core Recurring Revenue was $77.6 million, representing 91% of total revenue[3] Customer and Partnership Updates - The company acquired 12 new logos in the first quarter[3] - There were 28 expansion and renewal deals[19] - A strategic partnership with a major global CCaaS player is expected to be announced soon, which will provide an integrated enterprise-ready voice channel and access to a large install base and channel partner network[19] Guidance - Second quarter revenue is projected to be between $76 million and $80 million, with a year-over-year decline of 18% to 22%[24] - Full year revenue is projected to be between $300 million and $315 million, with a year-over-year decline of 20% to 24%[24] - The company anticipates B2B Core Recurring Revenue to be 92% of total revenue for both the second quarter and full year[24] - Adjusted EBITDA is guided to be between $0 million and $5 million for the second quarter, and between $15 million and $26 million for the full year[24] - Adjusted EBITDA Margin is expected to be between 0.0% and 6.3% for the second quarter, and between 5.0% and 8.3% for the full year[24] Other Metrics - Revenue Retention Rate for Recurring Revenue was 89% in 1Q24[23] - Average Revenue per Customer (ARPC) was $610,000 in 4Q23 and $625,000 in 1Q24[8]

LivePerson Announces First Quarter 2024 Financial Results - Total Revenue of $85.1M, above the high-end of our guidance range -- -- Adjusted EBITDA above the midpoint of our guidance range -- NEW YORK, May 8, 2024 -- LivePerson, Inc. (NASDAQ: LPSN) ("LivePerson" the "Company", "we" or "us"), the enterprise leader in digital customer conversations, today announced financial results for the first quarter ended March 31, 2024. First Quarter Highlights Total revenue was $85.1 million for the first quarter of 20 ...

Based on buyer reviews, LivePerson garnered recognition for bot platform, chatbot, conversational marketing, and live chat capabilitiesNEW YORK, May 2, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, today announced that it has been named a Leader in G2's Grid® reports for Bot Platforms, Chatbots, Conversational Marketing, and Live Chat. These recognitions are based on user responses to reviews and questions on G2, the world's largest and most trusted ...

NEW YORK, April 25, 2024 /PRNewswire/ -- LivePerson, Inc. (Nasdaq: LPSN), the enterprise leader in digital customer conversations, today announced the planned release of its first quarter financial results after the market close on Wednesday, May 8, 2024. CEO John Sabino and CFO & COO John Collins will host a conference call later that day, at 5:00 p.m. Eastern Time.The conference call will be simulcast live and can be accessed by logging onto the investor relations section of the Company's web site at Inve ...

 Achieved highest possible score in the conversational delivery mechanisms and modalities criteria NEW YORK, April 23, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, has been named a Strong Performer in "The Forrester Wave™: Conversation Automation Solutions For B2B, Q1 2024." The new report evaluates the most significant providers of conversation automation solutions for B2B against 33 criteria to help B2B revenue marketing professionals select the ...

Enterprise leader for digital customer conversations also honored in Best Contact Center Solution & Achievement in Customer Experience categoriesNEW YORK, April 16, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, was presented with the Gold Stevie® Award for Best Business Intelligence Solution at the 18th annual Stevie Awards for Sales & Customer Service. LivePerson (Nasdaq: LPSN), the enterprise leader in digital customer conversations, was presen ...