Revenue and Customer Metrics - PagerDuty's revenue for the three months ended July 31, 2024, was $115,935 thousand, representing a 7.7% increase from $107,616 thousand in the same period of 2023[142]. - The number of customers as of July 31, 2024, was 15,044, with 820 customers having greater than $100.0 thousand in annual recurring revenue (ARR), compared to 15,146 customers and 773 customers with greater than $100.0 thousand in ARR as of July 31, 2023[135]. - Revenue for the six months ended July 31, 2024, increased by $16.245 million, or 7.7%, to $227.107 million compared to $210.862 million for the same period in 2023[163]. Profitability and Loss - Gross profit for the three months ended July 31, 2024, was $95,855 thousand, resulting in a gross margin of 82.7%, compared to a gross profit of $87,783 thousand and a gross margin of 81.6% in 2023[139]. - The net loss attributable to PagerDuty, Inc. for the three months ended July 31, 2024, was $10,912 thousand, compared to a net loss of $22,053 thousand in the same period of 2023[139]. - Net loss attributable to PagerDuty, Inc. for the six months ended July 31, 2024, was $28.051 million, compared to a net loss of $34.271 million for the same period in 2023[161]. Operating Expenses - Total operating expenses for the three months ended July 31, 2024, were $111,882 thousand, a decrease from $113,956 thousand in the same period of 2023[139]. - Operating expenses for the six months ended July 31, 2024, totaled $225.444 million, an increase of $10.378 million, or 4.8%, compared to $215.066 million for the same period in 2023[161]. - Research and development expenses for the three months ended July 31, 2024, were $35,088 thousand, down from $36,441 thousand in 2023, representing a decrease in percentage of revenue from 33.9% to 30.3%[139]. Research and Development - Research and development expenses for the six months ended July 31, 2024, increased to $72.611 million, representing 32.0% of revenue, compared to $69.949 million, or 33.2% of revenue, for the same period in 2023[161]. - The company expects research and development expenses to generally increase in dollar value as the business grows[147]. Sales and Marketing - Sales and marketing expenses increased to $50,966 thousand for the three months ended July 31, 2024, compared to $49,724 thousand in 2023, representing 44.0% of revenue[139]. - Sales and marketing expenses for the six months ended July 31, 2024, increased to $99.465 million, representing 43.8% of revenue, compared to $93.525 million, or 44.4% of revenue, for the same period in 2023[161]. Interest Income and Expense - Interest income for the three months ended July 31, 2024, was $7,516 thousand, an increase from $5,011 thousand in the same period of 2023[139]. - Interest expense for the three months ended July 31, 2024, increased by $967 thousand, or 69.3%, to $2.363 million compared to $1.396 million for the same period in 2023[153]. - Interest income increased by $5,282,000 or 57.3%, totaling $14,496,000 for the six months ended July 31, 2024, compared to $9,214,000 in the same period of 2023[170]. Cash Flow and Financial Position - The company achieved a net cash provided by operating activities of $64.4 million for the six months ended July 31, 2024, up from $32.9 million in the same period of 2023, representing a 96.5% increase[198]. - Free cash flow for the three months ended July 31, 2024, was $33.3 million, significantly higher than $8.7 million for the same period in 2023, marking an increase of 282.5%[190]. - As of July 31, 2024, PagerDuty had cash and cash equivalents totaling $599.3 million, which is expected to support working capital and capital expenditure requirements for at least the next 12 months[192]. Share Repurchase and Debt - The company repurchased a total of 1,313,248 shares under its 2024 Share Repurchase Program, with $72.0 million remaining available for future repurchases as of July 31, 2024[195]. - Total debt obligations as of July 31, 2024, amounted to $449.3 million, with $57.2 million classified as short-term[196]. Deferred Revenue - Deferred revenue as of July 31, 2024, stood at $217.9 million, with $214.5 million expected to be recognized as revenue in the next 12 months[194].

PagerDuty (PD) came out with quarterly earnings of $0.21 per share, beating the Zacks Consensus Estimate of $0.16 per share. This compares to earnings of $0.19 per share a year ago. These figures are adjusted for nonrecurring items. This quarterly report represents an earnings surprise of 31.25%. A quarter ago, it was expected that this software developer would post earnings of $0.13 per share when it actually produced earnings of $0.17, delivering a surprise of 30.77%. Over the last four quarters, the comp ...

PagerDuty Announces Second Quarter Fiscal 2025 Financial Results Second quarter revenue increased 8% year over year to $116 million Ending ARR grew 10% year over year to $474 million Second quarter loss from operations of $16 million, non-GAAP operating income of $20 million SAN FRANCISCO – (BUSINESS WIRE) – September 3, 2024 – PagerDuty, Inc. (NYSE:PD), a leader in digital operations management, today announced financial results for the second quarter of fiscal 2025, ended July 31, 2024. "PagerDuty deliver ...

We Are While US markets have rallied to new high after new high in recent years, obviously not every stock has participated. One name that's significantly underperformed is digital operations management company PagerDuty (NYSE:PD). Shares have lost more than 42% over the past five years, and even more from their 2021 peak, as revenue growth rates have dropped and revenue estimates have come down meaningfully. In a little more than a week, the company will report quarterly results, with a bit of pressure on ...

One thing you can say about Cathie Wood is that she's persistent. The aggressive growth investor who's also the co-founder, CEO, and ace stock picker at Ark Invest enjoys swinging the fences. She's also not afraid to go for the safe single, binge-buying some of her favorite holdings over and over again. She publishes Ark Invest's transactions at the end of every market day. Something out of the ordinary happened on Friday night, as she announced her purchases from earlier in the day. PagerDuty (PD 0.75%) wa ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 _________________________ FORM 10-Q _________________________ (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES AND EXCHANGE ACT OF 1934 For the quarterly period ended April 30, 2024 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Title of each class Trading symbol(s) Name of each exchange on which registered Common Stock, $0.00 ...

Financial Data and Key Metrics Changes - Annual recurring revenue (ARR) increased by approximately $11 million to $463 million, with growth stabilizing at 10% for the second consecutive quarter [3][26] - Revenue for the quarter was $111 million, representing an 8% year-over-year increase, and non-GAAP operating margin was 14%, exceeding guidance [36][54] - Gross margin for Q1 was 86%, at the high end of the target range of 84% to 86% [27] - Cash from operations was $29 million, or 26% of revenue, with free cash flow at $27 million, or 24% of revenue [56] Business Line Data and Key Metrics Changes - The contribution from international markets was 27% of total revenues, a slight decrease from 28% in the previous year [54] - Customers spending over $100,000 in ARR grew to 811, up 6% from a year ago, while cohorts at the $500,000 and $1 million marks each grew in the high teens [77][55] - More than 60% of net new ARR for the quarter came from customers investing in products beyond incident management, such as AIOps and Automation [38] Market Data and Key Metrics Changes - The company is seeing stabilization in its enterprise business outside North America, with several six-figure contracts across EMEA and APJ [15][25] - The company ended the quarter with $593 million in cash, cash equivalents, and investments [28] Company Strategy and Development Direction - The company is focused on expanding into the Global 2000 and building a strong multiquarter pipeline, with confidence in accelerating ARR growth in FY'25 [22][30] - The introduction of a new enterprise plan for incident management aims to consolidate offerings and improve customer engagement [39] - The company is enhancing its public sector business, having obtained Authority to Operate from the Department of Veteran Affairs, and is focused on maximizing opportunities in this vertical [49][21] Management's Comments on Operating Environment and Future Outlook - Management noted that the macro environment has created pressure on gross retention, particularly in the SMB segment, but there is continued improvement in large deal execution [8] - The company expects revenue growth of 7% to 9% for Q2 FY'25, with net income per diluted share projected between $0.16 and $0.17 [29][80] - Management expressed confidence in the ability to accelerate ARR growth in the second half of the year, driven by a stronger multiproduct pipeline and improved customer engagement [32][30] Other Important Information - The company announced a share repurchase program for up to $100 million of common stock, reflecting its intent to manage dilution and increase shareholder value [58] - The company has shifted from pure seat-based licensing to flexible pricing and contracting models to reduce friction for customers [41] Q&A Session Summary Question: What are the drivers of acceleration in the second half given the difficult macro backdrop? - Management highlighted the importance of a strong multiquarter pipeline and the shift towards larger deals taking longer to close, which provides better visibility for future growth [32] Question: What is the focus on customer acquisition given the challenges in the SMB segment? - Management emphasized a focused approach on enterprise customers, refining the narrative around operational efficiency and ROI to drive customer engagement [70] Question: How is the company addressing the federal market opportunity? - Management acknowledged the early stages of engagement in the federal market, emphasizing the need for modernization and addressing technical debt within government agencies [66] Question: What is the impact of new licensing types and consumption elements on revenue models? - Management noted that as more business comes from enterprise and larger deals, there is a shift in seasonality dynamics, with larger purchases often occurring towards the end of quarters [134]

PagerDuty (PD) came out with quarterly earnings of $0.17 per share, beating the Zacks Consensus Estimate of $0.13 per share. This compares to earnings of $0.20 per share a year ago. These figures are adjusted for nonrecurring items. This quarterly report represents an earnings surprise of 30.77%. A quarter ago, it was expected that this software developer would post earnings of $0.15 per share when it actually produced earnings of $0.17, delivering a surprise of 13.33%. Over the last four quarters, the comp ...

Part I [Business](index=7&type=section&id=Item%201.%20Business) PagerDuty provides a digital operations management platform, generating $430.7 million in FY2024 revenue through a subscription-based, land-and-expand model Fiscal Year 2024 vs 2023 Financial Highlights | Metric | FY 2024 | FY 2023 | | :--- | :--- | :--- | | Revenue | $430.7 million | $370.8 million | | Net Loss | ($75.2 million) | ($128.4 million) | - The company's business model is centered on a **"land-and-expand" strategy**, initially attracting users through viral adoption and then expanding usage to more users, new use cases, and additional products within an organization, with a particular focus on enterprise customers[25](index=25&type=chunk) - PagerDuty's platform has an ecosystem of **over 700 direct integrations** with technologies like AWS, Datadog, Splunk, Salesforce, and Slack, enabling it to collect and correlate digital signals from a wide range of systems[24](index=24&type=chunk)[30](index=30&type=chunk) - International operations are a key growth area, generating **28% of revenue in fiscal year 2024**[38](index=38&type=chunk) [Our Platform and Key Customer Benefits](index=7&type=section&id=Our%20Platform%20and%20Key%20Customer%20Benefits) The PagerDuty Operations Cloud is a multi-product platform for real-time digital operations management, leveraging extensive data and integrations - The platform is built for real-time operations, managing complex, hybrid cloud environments to **resolve incidents in seconds or minutes**, not hours or days[27](index=27&type=chunk)[28](index=28&type=chunk) - PagerDuty has a rich repository of machine-generated and human response data from **over 15,000 paying customers**, which powers its advanced machine-learning capabilities[30](index=30&type=chunk) - The platform's products include Incident Management, AIOps for noise reduction, Process Automation for orchestrating workflows, and Customer Service Operations to manage customer-impacting issues[33](index=33&type=chunk) [Our Growth Strategies](index=9&type=section&id=Our%20Growth%20Strategies) The company's growth strategy focuses on acquiring new customers, expanding existing accounts, introducing new products, and growing its international presence - Key growth pillars include landing new customers, expanding within the existing base, introducing new products, growing internationally, and **penetrating the U.S. Public Sector**[33](index=33&type=chunk)[38](index=38&type=chunk) - **International revenue constituted 28% of total revenue** for the fiscal year ended January 31, 2024, with plans to further expand in EMEA, Asia Pacific, and Japan[38](index=38&type=chunk) - The company is targeting the U.S. Public Sector, having achieved **"In Process" status within the Federal Risk and Authorization Management Program (FedRAMP®)** in August 2023[38](index=38&type=chunk) [Competition](index=11&type=section&id=Competition) PagerDuty faces competition from established software vendors, in-house solutions, and open-source software in the digital operations management market - Direct competitors include established software providers such as **Atlassian, Splunk, Red Hat, Everbridge, and ServiceNow**[46](index=46&type=chunk) - Competition also comes from homegrown/in-house solutions and open-source software[46](index=46&type=chunk)[94](index=94&type=chunk) - Competitive factors include total cost of ownership, product functionality, breadth of offerings, security, flexibility, and performance; PagerDuty faces **pricing pressure from larger competitors** bundling services[48](index=48&type=chunk) [Human Capital](index=12&type=section&id=Human%20Capital) The company employed 1,182 people globally as of January 31, 2024, emphasizing a culture of innovation, diversity, and employee development - The company employed **1,182 people** as of January 31, 2024, with a global distribution of 59% in the U.S. and 41% in international locations[55](index=55&type=chunk) - PagerDuty's ID&E mission is to unlock the potential of every employee through systematic improvements and programmatic engagement, fostering a sense of belonging[56](index=56&type=chunk) - The company uses quarterly engagement surveys to gather employee feedback and equips leaders with coaching and training to support career development[61](index=61&type=chunk) [Global Impact and Environmental, Social and Governance Initiatives](index=14&type=section&id=Global%20Impact%20and%20Environmental%2C%20Social%20and%20Governance%20Initiatives) PagerDuty directs its social impact through PagerDuty.org and has developed climate reduction targets aligned with the Paris Agreement - PagerDuty is a member of Pledge 1%, committing **1% of equity, product, and employee time** to community impact[63](index=63&type=chunk) - In FY24, the PagerDuty.org Fund deployed approximately **$1.3 million** to organizations focused on time-critical health and climate issues[63](index=63&type=chunk) - The company has developed climate reduction targets aligned with the Paris Agreement and submitted a letter of intent to the **Science Based Targets Initiative (SBTi)**[66](index=66&type=chunk) [Risk Factors](index=15&type=section&id=Item%201A.%20Risk%20Factors) The company faces significant risks from economic conditions, operating losses, market competition, cybersecurity threats, and regulatory compliance [Risks Related to Our Business and Industry](index=15&type=section&id=Risks%20Related%20to%20Our%20Business%20and%20Industry) Key business risks include a history of operating losses, high dependency on a single product, and intense market competition - The company has a history of operating losses, reporting a **net loss of $75.2 million for FY2024** and an **accumulated deficit of $552.4 million** as of January 31, 2024[74](index=74&type=chunk) - A significant majority of revenue is derived from a **single product**, the incident management offering, making the company vulnerable to declines in demand or competitive pressure for this product[88](index=88&type=chunk) - The market is highly competitive, with competition from in-house solutions, open-source software, and established providers like **ServiceNow, Atlassian, and Splunk**[89](index=89&type=chunk) [Risks Related to Technology, Security, and Operations](index=26&type=section&id=Risks%20Related%20to%20Technology%2C%20Security%2C%20and%20Operations) Operational risks stem from potential cyber-attacks, reliance on third-party cloud providers like AWS, and the need to maintain platform integrations - The business faces threats from cyber-attacks, including malware, ransomware, and phishing, which could compromise sensitive customer data and lead to significant costs and reputational damage[120](index=120&type=chunk)[121](index=121&type=chunk) - The company relies on third-party cloud providers, **primarily AWS**, for hosting its services; any interruptions or performance issues from these providers could damage customer relationships and reduce revenue[137](index=137&type=chunk) - The platform's functionality depends on its ability to integrate with a wide range of third-party applications; changes by these third parties could restrict access or functionality, negatively impacting the business[140](index=140&type=chunk) [Risks Related to Legal, Regulatory, and Compliance](index=34&type=section&id=Risks%20Related%20to%20Legal%2C%20Regulatory%2C%20and%20Compliance) The company is subject to evolving global data privacy laws, anti-corruption regulations, and increased scrutiny of AI technologies - The company is subject to numerous data privacy and security laws, including the **EU GDPR and California's CCPA/CPRA**, with non-compliance potentially leading to significant fines (up to 4% of annual global revenue under GDPR)[178](index=178&type=chunk)[180](index=180&type=chunk)[183](index=183&type=chunk) - The use of **AI and ML technologies** in products is subject to increasing regulation and scrutiny, which could lead to additional compliance costs or restrict the use of these technologies[186](index=186&type=chunk) - The business is subject to U.S. and foreign anti-corruption laws (e.g., FCPA), export controls, and economic sanctions, which can impair the ability to compete in international markets[174](index=174&type=chunk)[205](index=205&type=chunk) [Risks Related to Financial Operations and Debt](index=41&type=section&id=Risks%20Related%20to%20Financial%20Operations%20and%20Debt) Financial risks include servicing its convertible senior notes, potential repurchase obligations, and counterparty risk from capped call transactions - The company has outstanding convertible senior notes due in 2025 (**$57.5M principal**) and 2028 (**$402.5M principal**); servicing this debt depends on future performance and cash flow, which may be insufficient[210](index=210&type=chunk) - Holders of the notes can require repurchase upon a **"fundamental change,"** and the company may not have enough available cash or be able to obtain financing to meet this obligation[212](index=212&type=chunk) - In connection with the notes, the company entered into capped call transactions to reduce potential dilution and is subject to **counterparty risk** if the financial institutions involved default on their obligations[216](index=216&type=chunk)[220](index=220&type=chunk) [Risks Related to Ownership of Our Common Stock](index=45&type=section&id=Risks%20Related%20to%20Ownership%20of%20Our%20Common%20Stock) Stock ownership risks include high price volatility, concentrated ownership, and the absence of dividend payments - The stock price is subject to **high volatility** due to factors like fluctuations in operating results, analyst expectations, and general market conditions[228](index=228&type=chunk) - **Ownership is significantly concentrated** among executive officers, directors, and principal stockholders, allowing them to influence all matters requiring stockholder approval[239](index=239&type=chunk) - The company has **never paid cash dividends** and does not intend to in the foreseeable future, meaning returns on investment depend solely on stock price appreciation[237](index=237&type=chunk) [Cybersecurity](index=50&type=section&id=Item%201C.%20Cybersecurity) The company's cybersecurity program is managed by senior leadership and overseen by the board's audit committee to mitigate threats - The company's cybersecurity program is managed by the **CISO, CTO, and CIO**, who are responsible for identifying, assessing, and managing threats to critical systems and data[255](index=255&type=chunk)[262](index=262&type=chunk) - The board of directors' **audit committee is responsible for overseeing** the cybersecurity risk management processes and receives periodic reports from management on significant threats and mitigation efforts[261](index=261&type=chunk)[266](index=266&type=chunk) - Mitigation strategies include incident response procedures, vulnerability management, disaster recovery plans, encryption, network security controls, and a vendor risk management program[256](index=256&type=chunk)[259](index=259&type=chunk) [Properties](index=51&type=section&id=Item%202.%20Properties) PagerDuty's corporate headquarters is in San Francisco, supplemented by several other domestic and international office locations - The corporate headquarters is in San Francisco, CA, with a lease for **42,113 sq. ft.** expiring in fiscal 2026[267](index=267&type=chunk) - PagerDuty has additional international and domestic offices in Atlanta, Toronto, Santiago, London, Sydney, Lisbon, and Tokyo[267](index=267&type=chunk) Part II [Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities](index=52&type=section&id=Item%205.%20Market%20for%20Registrant's%20Common%20Equity%2C%20Related%20Stockholder%20Matters%20and%20Issuer%20Purchases%20of%20Equity%20Securities) PagerDuty's common stock trades on the NYSE under the symbol "PD", and the company does not anticipate paying cash dividends - The company's common stock is listed on the NYSE under the symbol **"PD"**[271](index=271&type=chunk) - PagerDuty has **never paid cash dividends** and does not expect to in the foreseeable future, intending to retain earnings for business investment[273](index=273&type=chunk) [Management's Discussion and Analysis of Financial Condition and Results of Operations](index=53&type=section&id=Item%207.%20Management's%20Discussion%20and%20Analysis%20of%20Financial%20Condition%20and%20Results%20of%20Operations) FY2024 revenue grew 16% to $430.7 million with a 107% net retention rate, alongside an improved net loss and positive free cash flow Key Business Metrics (as of Jan 31) | Metric | 2024 | 2023 | | :--- | :--- | :--- | | Total Paying Customers | 15,039 | 15,244 | | Customers > $100k ARR | 804 | 752 | | Dollar-based Net Retention Rate | 107% | 120% | FY 2024 Financial Performance vs. FY 2023 | Metric | FY 2024 | FY 2023 | | :--- | :--- | :--- | | Revenue | $430.7M | $370.8M | | Gross Profit | $352.9M | $300.4M | | Gross Margin | 82% | 81% | | Loss from Operations | ($96.2M) | ($129.4M) | | Net Loss | ($77.4M) | ($129.2M) | | Net Cash from Operations | $72.0M | $17.0M | | Free Cash Flow | $64.4M | $8.5M | [Results of Operations](index=60&type=section&id=Results%20of%20Operations) FY2024 revenue increased 16% to $430.7 million with an 82% gross margin, while loss from operations improved to $96.2 million - **Revenue increased by $59.9 million (16%)** in FY2024, attributed to growth from both new and existing customers through user expansion and upsells[327](index=327&type=chunk) - **Gross margin improved slightly to 82%** in FY2024 from 81% in FY2023[329](index=329&type=chunk) - General and administrative expenses increased by 13%, primarily due to an **$8.4 million real estate impairment charge** and higher personnel costs[333](index=333&type=chunk) [Liquidity and Capital Resources](index=66&type=section&id=Liquidity%20and%20Capital%20Resources) The company's liquidity is strong with $571.2 million in cash and investments, bolstered by positive operating cash flow of $72.0 million - The company held **$571.2 million in cash, cash equivalents, and investments** as of January 31, 2024[351](index=351&type=chunk) - In October 2023, the company issued **$402.5 million in new 2028 convertible notes**, repurchased $230.0 million of its 2025 notes, and repurchased $50.0 million of common stock[353](index=353&type=chunk)[354](index=354&type=chunk) Cash Flow Summary (Fiscal Year Ended Jan 31) | Metric | 2024 | 2023 | | :--- | :--- | :--- | | Net cash provided by operating activities | $72.0 million | $17.0 million | | Net cash used in investing activities | ($30.5 million) | ($86.2 million) | | Net cash provided by (used in) financing activities | $51.6 million | ($6.4 million) | [Quantitative and Qualitative Disclosures About Market Risk](index=70&type=section&id=Item%207A.%20Quantitative%20and%20Qualitative%20Disclosures%20About%20Market%20Risk) PagerDuty is primarily exposed to interest rate risk on its investments and foreign currency risk on its international operating expenses - The company's primary market risks are **interest rate risk and foreign currency exchange risk**[381](index=381&type=chunk)[385](index=385&type=chunk) - Interest rate risk impacts the fair value of the company's **$571.2 million in cash, cash equivalents, and investments**, as well as the fair value of its convertible notes; a hypothetical 10% change in interest rates is not expected to have a material impact[381](index=381&type=chunk)[384](index=384&type=chunk) - Foreign currency risk is mainly from operating expenses in countries like Canada, the UK, and Australia, as revenue is almost entirely denominated in U.S. dollars; a hypothetical 10% change in the U.S. dollar's value is not expected to have a material effect[386](index=386&type=chunk) [Financial Statements and Supplementary Data](index=71&type=section&id=Item%208.%20Financial%20Statements%20and%20Supplementary%20Data) This section contains the company's audited consolidated financial statements and the independent auditor's report for fiscal year 2024 Consolidated Balance Sheet Highlights (as of Jan 31, 2024) | Category | Amount (in thousands) | | :--- | :--- | | **Assets** | | | Total Current Assets | $703,198 | | Total Assets | $925,306 | | **Liabilities & Equity** | | | Total Current Liabilities | $281,655 | | Convertible senior notes, net | $448,030 | | Total Liabilities | $746,413 | | Total Stockholders' Equity | $171,600 | Consolidated Statement of Operations (Year Ended Jan 31, 2024) | Line Item | Amount (in thousands) | | :--- | :--- | | Revenue | $430,699 | | Gross Profit | $352,867 | | Loss from Operations | ($96,246) | | Net Loss | ($77,367) | | Net Loss per Share | ($0.89) | [Notes to Consolidated Financial Statements](index=82&type=section&id=Notes%20to%20Consolidated%20Financial%20Statements) The notes detail accounting policies, the acquisition of Jeli, Inc., terms of convertible notes, and the amortization of deferred contract costs - On November 15, 2023, the company acquired Jeli, Inc. for a purchase consideration of **$29.7 million**, resulting in **$18.5 million of goodwill** and $6.9 million of intangible assets[508](index=508&type=chunk)[510](index=510&type=chunk)[511](index=511&type=chunk) - The company defers and amortizes sales commissions over a period of four years; the balance of deferred contract costs was **$44.6 million** as of January 31, 2024[446](index=446&type=chunk)[448](index=448&type=chunk) - As of January 31, 2024, the company had **$57.5 million principal of 1.25% notes due 2025** and **$402.5 million principal of 1.50% notes due 2028** outstanding[507](index=507&type=chunk)[562](index=562&type=chunk) [Controls and Procedures](index=114&type=section&id=Item%209A.%20Controls%20and%20Procedures) Management concluded that the company's disclosure controls, procedures, and internal control over financial reporting were effective as of January 31, 2024 - Management concluded that the company's **disclosure controls and procedures were effective** as of January 31, 2024[613](index=613&type=chunk) - Management concluded that **internal control over financial reporting was effective** as of January 31, 2024; the evaluation excluded the internal controls of the recently acquired Jeli, Inc[614](index=614&type=chunk)[615](index=615&type=chunk) Part III [Directors, Executive Officers, Corporate Governance, Compensation, and Principal Accountant Fees](index=116&type=section&id=Item%2010%2C%2011%2C%2012%2C%2013%2C%2014) Information regarding directors, executive compensation, and corporate governance is incorporated by reference from the 2024 Proxy Statement - Information for Items 10, 11, 12, 13, and 14 is **incorporated by reference** from the forthcoming 2024 Proxy Statement[622](index=622&type=chunk)[623](index=623&type=chunk)[624](index=624&type=chunk)[625](index=625&type=chunk)[626](index=626&type=chunk) Part IV [Exhibits, Financial Statement Schedules](index=117&type=section&id=Item%2015.%20Exhibits%2C%20Financial%20Statement%20Schedules) This section lists the financial statements, schedules, and exhibits filed as part of the Form 10-K report - This section contains the index to the Consolidated Financial Statements and lists all exhibits filed with the Form 10-K[627](index=627&type=chunk)[629](index=629&type=chunk)

PagerDuty, Inc. (NYSE:PD) Q4 2024 Earnings Conference Call March 14, 2024 5:00 PM ET Company Participants Tony Righetti - Investor Relations Jennifer Tejada - Chairperson & Chief Executive Officer Howard Wilson - Chief Financial Officer Conference Call Participants Sanjit Singh - Morgan Stanely Joel Fishbein - Truist Rob Oliver - Baird Kingsley Crane - Canaccord Genuity Andrew Sherman - TD Cowen Jacob Roberge - William Blair Tony Righetti Good afternoon, and thank you for joining us to discuss PagerDuty's F ...