UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-Q (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended December 31, 2020 (State or other jurisdiction of incorporation or organization) (I.R.S. Employer Identification No.) 3701 Wayzata Boulevard, Minneapolis Minnesota 55416 (Address of principal executive offices) (Zip Code) Minnesota 41-0749934 (952) 947-7777 (Registrant's telephone number, includin ...

Regis Corporation (NASDAQ:RGS) Q1 2021 Earnings Conference Call November 2, 2020 10:00 AM ET Company Participants Biz McShane - Associate Vice President Consolidations, Technical Accounting Felipe Athayde - CEO Kersten Zupfer - CFO Eric Bakken - President of Franchise Amanda Rusin - General Counsel Conference Call Participants Laura Champine - Loop Capital Steph Wissink - Jefferies Operator Ladies and gentlemen, thank you for standing by. Welcome to the Regis Corporation First Quarter Fiscal Year 2021 Earni ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-Q ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2020 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission file number 1-12725 Regis Corporation (Exact name of registrant as specified in its charter) (State or other jurisdiction of incorporation or organizat ...

Financial Data and Key Metrics Changes - The company reported fourth quarter revenues of $60 million, representing a 76% decrease from the prior year due to government-mandated salon closures [31] - The operating loss for the quarter was $69 million, primarily driven by the economic disruption caused by the pandemic [33] - Fourth quarter consolidated adjusted EBITDA loss was $34 million, which was $73 million or 186% unfavorable compared to the same period last year [35] Business Line Data and Key Metrics Changes - Franchise segment fourth quarter royalties and fees decreased by $19 million or 72% year-over-year to $7 million, driven by the pandemic [39] - Company-owned salon segment revenue decreased by $195 million or 93% year-over-year to $15 million, primarily due to COVID-19 and the conversion of salons to the franchise model [43] - Fourth quarter adjusted EBITDA for company-owned salons decreased by $44 million year-over-year to a loss of $22 million [46] Market Data and Key Metrics Changes - Approximately 82% of the company's salons were open at the end of the quarter, with nearly 90% of salons open when excluding California locations [32][15] - Franchise same-store sales were down 20% due to reduced customer traffic during the pandemic [40] Company Strategy and Development Direction - The company is focused on completing its transformation to a capital-light franchise platform and enhancing technology investments [13][23] - The launch of OpenSalon Pro, a cloud-based salon management system, is part of the strategy to improve franchisee operations and customer engagement [24][60] - The company anticipates completing its refranchising efforts by the end of fiscal year 2021, slightly delayed due to the pandemic [21][50] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the long-term sustainability of consumer interest in grooming despite current challenges [18] - The company is adapting to a post-COVID reality by implementing new operational ideas and safety protocols [16] - Management acknowledged the uncertainty surrounding the pandemic's impact on salon traffic and revenue recovery [74] Other Important Information - The company amended its revolving credit facility in May 2020, which is expected to provide long-term flexibility amid pandemic uncertainties [10][54] - The liquidity position as of June 30 was $210 million, down from $241.5 million as of March 31 [53] Q&A Session Summary Question: Fate and time horizon for mall-based salons - Management indicated that the approach to mall-based salons will mirror the overall strategy for company-owned salons, with plans to address them by the end of the fiscal year [65][66] Question: Financial impact of the new POS system - Management views the investment in technology as a long-term strategy to enable franchisees and improve customer relationships [68][69] Question: Comparable performance and revenue recovery - Management noted that recovery has not yet met expectations, with variability in traffic levels due to ongoing pandemic effects [74] Question: Digital initiatives and technology transformation - Management emphasized that the company is undergoing a digital revolution, which will take time for franchisees to fully embrace [76][77] Question: Rent deferrals for franchisees - Management is closely monitoring franchisee performance and assisting them in obtaining favorable rent deals from landlords [78][80]

Financial Impact of COVID-19 - The pandemic has caused temporary closure of all company-owned salons and almost all franchise locations for most of Q4 FY 2020 [92]. - The company anticipates a material adverse impact on its financial position and results of operations due to COVID-19 [97]. - Franchisees have requested reductions or modifications to their royalty payments, which may critically impact the company's revenues and cash flows [94]. - The company has experienced a loss of stylists and customers due to the temporary closure of salons, affecting the value and timing of future salon ownership transfers [99]. - The company is facing challenges in estimating future performance due to the unprecedented uncertainty surrounding COVID-19 [93]. - The ongoing efforts to address rent obligations during the pandemic are crucial for the company's future success [103]. - The company has not experienced material losses from franchisee subleases, but the COVID-19 pandemic may increase defaults [269]. Franchise Operations and Revenue - The company is now substantially dependent on franchise royalties and product sales, which may adversely impact revenue and profitability during the transition phase [100]. - As of June 30, 2020, approximately 76.1% of the salons operated by the company were franchised locations [110]. - The financial results of franchisees are critical, as a deterioration could lead to decreased royalty payments and fees for the company [113]. - The transition to a fully-franchised model is expected to reduce consolidated revenues but increase royalty revenue and decrease operating costs [115]. - The company is dependent on Walmart for its SmartStyle salons, and any changes in Walmart's operations could materially impact salon revenues [120]. Lease and Real Estate Liabilities - The company has residual real estate lease liability of $817.7 million for company-owned and nearly all franchise stores [95]. - The total lease liability related to the salons reacquired from TBG is approximately $23 million as of June 30, 2020 [105]. - The company is attempting to renegotiate lease obligations for the salons, but the outcome of those negotiations is currently uncertain [105]. - The company has long-term operating lease obligations totaling $933.1 million, with payments due over various periods [265]. Financial Performance and Debt - As of June 30, 2020, the company had $177.5 million in outstanding borrowings under a $295 million revolving credit facility, with a minimum liquidity covenant of $75 million [261]. - The debt to capitalization ratio increased to 62.0% as of June 30, 2020, compared to 26.8% in 2019, primarily due to increased borrowings [263][264]. - The Company recorded long-lived asset impairment charges of $22.6 million during fiscal year 2020, with $17.4 million allocated to right of use assets and $5.2 million to salon property and equipment [286]. Operational Risks and Challenges - The company faces risks related to employee attrition and customer losses due to significant changes in salon operations in recent years [106]. - The company operates 6,923 locations with approximately 9,000 employees worldwide, making it vulnerable to regulatory changes that could increase operational costs [122]. - Recent increases in minimum wage and overtime pay have raised costs, with limited ability to offset these through price increases [123]. - The company faces potential adverse effects from changes in labor laws, including increased unionization risks that could impact financial results [124]. - Consumer shopping trends and alternative distribution channels are negatively impacting service and product revenues, particularly in strip mall locations [133][134]. - Competition for prime real estate remains challenging, affecting the company's ability to secure suitable locations [137]. Technology and Management Systems - The company has made significant investments in a new back office salon management system, which may not yield expected results due to the pandemic [101]. - The company has made strategic investments in technology, including the OpenSalon mobile application and OpenSalon Pro salon management system, launched in 2019 and August 2020 respectively [117]. - The company relies heavily on management information systems for operations, and any interruptions could negatively affect business performance [129]. - The company is dependent on external vendors for critical products and services, exposing it to operational and financial risks [130]. Economic and Market Conditions - Changes in the economic environment, such as recession or inflation, may adversely impact consumer spending and salon visitation patterns [145]. - The company's revenue may be impacted by changes in consumer tastes, hair product innovation, fashion trends, and consumer spending patterns [146]. Asset Valuation and Impairment - The Company established a valuation allowance of $14.7 million against U.S. net operating losses (NOLs) generated during fiscal year 2018 due to the CARES Act [291]. - An additional valuation allowance of $17.0 million was recorded on U.S. federal indefinite-lived deferred tax assets due to insufficient taxable temporary differences [291]. - The Company recognized a capital loss and established a valuation allowance of $14.9 million on previously impaired investment outside basis [291]. - Impairment assessments for long-lived assets are conducted at the individual salon level, considering factors like significant under-performance and economic trends [286]. - The Company utilizes discounted cash flow estimates for calculating fair values of reporting units, incorporating annual revenue and service margins [285]. - The fair value of long-lived assets is estimated using a market participant model based on salon-level revenues and expenses [286]. - The Company engages third-party valuation consultants to assist in evaluating estimated fair value calculations [285]. - Judgments regarding the expected useful lives of salon long-lived assets are influenced by maintenance, economic conditions, and operating performance [287].

Regis Corporation (NASDAQ:RGS) Q3 2020 Earnings Conference Call June 18, 2020 10:00 AM ET Company Participants Biz McShane - Associate Vice President Consolidations, Technical Accounting Hugh Sawyer - President and Chief Executive Officer Kersten Zupfer - Executive Vice President, Chief Financial Officer Eric Bakken - Executive Vice President, President of Franchise Conference Call Participants Stephanie Wissink - Jefferies Operator Ladies and gentlemen, thank you for standing by. Welcome to the Regis Corpo ...

REGISCORPORATION Fiscal Year 2020 Third Quarter Earnings Presentation June 18, 2020 This press release contains or may contain "forward-looking statements" within the meaning of the federal securities laws, including statements concerning anticipated future events and expectations that are not historical facts. These forward-looking statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. The forward-looking statements in this document reflect manag ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-Q (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2020 (952) 947-7777 (Registrant's telephone number, including area code) For the transition period from to Commission file number 1-12725 Regis Corporation (Exact name of registrant as specified in its charter) Minnesota 41-0749934 (State or other jurisdiction of incorporation or organiz ...

Regis Corp (NASDAQ:RGS) Q2 2020 Earnings Conference Call February 4, 2020 10:00 AM ET Company Participants Biz McShane - AVP Finance Hugh Sawyer - President, CEO & Director Kersten Zupfer - EVP & CFO Eric Bakken - EVP & President of Franchise Conference Call Participants Sebastian Barbero - Jefferies Laura Champine - Loop Capital Markets Operator Ladies and gentlemen, thank you for standing by. Welcome to the Regis Corporation Second Quarter Fiscal 2020 Earnings Call. My name is Britney, and I will be your ...

REGISCORPORATION Fiscal Year 2020 Second Quarter Earnings Presentation February 4, 2020 This presentation contains or may contain "forward-looking statements" within the meaning of the federal securities laws, including statements concerning anticipated future events and expectations that are not historical facts. These forward-looking statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. The forward-looking statements in this document reflect ma ...