Financial Data and Key Metrics Changes - For Q3 2022, total GAAP revenue was $33.7 million, down from $35.9 million in Q3 2021, with wireless revenue at $19.1 million (down 3%) and software revenue at $14.7 million (down 9.4%) [39] - Year-to-date total GAAP revenue was $101.3 million, compared to $107.6 million in 2021, with wireless revenue at $56.6 million (down 5.1%) and software revenue at $44.7 million (down 6.9%) [44] - Adjusted EBITDA for Q3 2022 was $4.7 million, compared to a negative $2.5 million in Q3 2021, and year-to-date adjusted EBITDA was $1.1 million, compared to a negative $4.5 million in 2021 [46] Business Line Data and Key Metrics Changes - Wireless revenue for Q3 2022 was $19.1 million, down from $19.6 million, with a net pager decline of 3.4% year-over-year [39] - Software maintenance revenue was $9.2 million, down 4.8% from $9.6 million in the same period last year, while professional services revenue decreased by 33.3% to $2.8 million [41] - License and hardware revenue increased to $2.7 million from $2.4 million year-over-year [44] Market Data and Key Metrics Changes - Over 80% of the company's revenue is recurring, primarily from legacy wireless offerings and software maintenance contracts [28] - The company serves over 2,200 hospital locations, with 50% of customers using wireless-only services, 29% using software-only, and 21% using both [14] Company Strategy and Development Direction - The company has pivoted to maximize free cash flow and return capital to shareholders, with a focus on the Care Connect Suite and wireless services [9][10] - The strategic business plan aims to stabilize revenue and generate significant cash flow, with a commitment to return $20 million in adjusted EBITDA for the full year [30][49] - The company plans to continue investing in its legacy products while transitioning to a cash flow-focused model [27] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in achieving the $20 million adjusted EBITDA target for the year, despite some anticipated fluctuations in quarterly performance [30][49] - The company expects to see continued growth in software operations bookings, with a year-to-date increase of 18% year-over-year [32] - Management highlighted the importance of maintaining strong customer relationships and adapting to market needs, particularly in the healthcare sector [12][13] Other Important Information - The company has returned $18.8 million in cumulative capital to shareholders since the strategic pivot in February 2022 [33] - The company has a strong cash position and no debt, providing flexibility for future investments and shareholder returns [11] Q&A Session Summary Question: Can you discuss the dynamics influencing ARPU? - Management identified three factors: the Universal Service Fund, traction from the GenA product, and recent price increases affecting a third of the customer base [55][56] Question: What key levers are being focused on to drive margins? - Management emphasized cost reduction and top-line growth, particularly in wireless revenue, as key levers for margin expansion [60][61] Question: What are the expectations for additional restructuring costs? - Management indicated that most restructuring costs will be wrapped up after Q4, with only minor costs expected moving forward [63][64] Question: Can you provide details on the six-figure deals? - Management shared examples of significant deals, including a $700,000 contract with a large hospital system and a $300,000 deal in Hawaii, highlighting successful cross-selling efforts [66][68] Question: How is the launch of the GenA pager going? - Management reported positive feedback and increased units in service, with plans to evaluate pricing and address supply chain challenges [72][74]

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM10-Q (Mark One) ☒ Quarterly Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended September 30, 2022 5911 Kingstowne Village Pkwy, 6th Floor Alexandria, Virginia 22315 (Address of principal executive offices) (Zip Code) (800) 611-8488 (Registrant's telephone number, including area code) N/A or ☐ Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of ...

Spok Holdings, Inc. (NASDAQ:SPOK) Q2 2022 Earnings Conference Call July 28, 2022 8:30 AM ET Company Participants Lisa Fortuna - Managing Director, Alpha IR Group Vince Kelly - President & Chief Executive Officer Mike Wallace - Chief Financial Officer & Chief Operating Officer Conference Call Participants Operator Greetings, and welcome to Spok Holdings Second Quarter 2022 Earnings Call. [Operator Instructions] As a reminder, this conference is being recorded. It is now my pleasure to introduce your host, Li ...

S m a r t e r, fa s t e r c l i n i c a l c o m m u n i c a t i o n S e c o n d Q u a r t e r E a r n i n g s | 0 7 . 2 8 . 2 2 Safe harbor statement Statements contained in this presentation which are not historical fact, such as statements regarding Spok's future operating and financial performance, future dividend payments and the outcome of the Company's strategic alternatives review, are forward-looking statements for purposes of the safe harbor provisions under the Private Securities Litigation Reform ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM10-Q (Mark One) ☒ Quarterly Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended June 30, 2022 or ☐ Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the transition period from to Commission File Number: 001-32358 (Registrant's telephone number, including area code) N/A (Former name, former address and former fiscal year, if changed si ...

Spok Holdings, Inc. (NASDAQ:SPOK) Q1 2022 Earnings Conference Call April 28, 2022 8:30 AM ET Company Participants Lisa Fortuna - Managing Director, Alpha IR Group Vince Kelly - President & Chief Executive Officer Mike Wallace - Chief Financial Officer & Chief Operating Officer Conference Call Participants Operator Greetings, and welcome to Spok Holdings, Inc. Quarter One 2022 Earnings Results Conference Call. At this time, all participants are in a listen-only mode. [Operator Instructions] As a reminder, th ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION ☐ Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the transition period from to Commission File Number: 001-32358 SPOK HOLDINGS, INC. (Exact name of registrant as specified in its charter) Delaware 16-1694797 (State or other jurisdiction of incorporation or organization) Washington, D.C. 20549 FORM10-Q (Mark One) ☒ Quarterly Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quart ...

Spok Holdings, Inc. (NASDAQ:SPOK) Q4 2021 Earnings Conference Call February 17, 2022 8:30 AM ET Company Participants Vincent Kelly - President and Chief Executive Officer Michael Wallace - Chief Operating Officer and Chief Financial Officer Conference Call Participants Amelia Roberts - Odeon Capital Group Operator Hello, everyone, and welcome to Spok Holdings’ Fourth Quarter Earnings and Strategic Plan Call. I’m joined by Vince Kelly, President and Chief Executive Officer; as well as Michael Wallace, Chief ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SPOK HOLDINGS, INC. (Exact name of registrant as specified in its charter) FORM 10-K (Mark One) ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the Fiscal Year Ended December 31, 2021 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission file number 001-32358 Delaware 16-1694797 (State or othe ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM10-Q (Mark One) ☒ Quarterly Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended September 30, 2021 or ☐ Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the transition period from to Commission File Number: 001-32358 SPOK HOLDINGS, INC. (Exact name of registrant as specified in its charter) Title of each class Trading Symbol Name of ...