S m a r t e r, fa s t e r c l i n i c a l c o m m u n i c a t i o n S e c o n d Q u a r t e r E a r n i n g s | 0 7 . 2 8 . 2 2 Safe harbor statement Statements contained in this presentation which are not historical fact, such as statements regarding Spok's future operating and financial performance, future dividend payments and the outcome of the Company's strategic alternatives review, are forward-looking statements for purposes of the safe harbor provisions under the Private Securities Litigation Reform ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM10-Q (Mark One) ☒ Quarterly Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended June 30, 2022 or ☐ Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the transition period from to Commission File Number: 001-32358 (Registrant's telephone number, including area code) N/A (Former name, former address and former fiscal year, if changed si ...

Spok Holdings, Inc. (NASDAQ:SPOK) Q1 2022 Earnings Conference Call April 28, 2022 8:30 AM ET Company Participants Lisa Fortuna - Managing Director, Alpha IR Group Vince Kelly - President & Chief Executive Officer Mike Wallace - Chief Financial Officer & Chief Operating Officer Conference Call Participants Operator Greetings, and welcome to Spok Holdings, Inc. Quarter One 2022 Earnings Results Conference Call. At this time, all participants are in a listen-only mode. [Operator Instructions] As a reminder, th ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION ☐ Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the transition period from to Commission File Number: 001-32358 SPOK HOLDINGS, INC. (Exact name of registrant as specified in its charter) Delaware 16-1694797 (State or other jurisdiction of incorporation or organization) Washington, D.C. 20549 FORM10-Q (Mark One) ☒ Quarterly Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quart ...

Spok Holdings, Inc. (NASDAQ:SPOK) Q4 2021 Earnings Conference Call February 17, 2022 8:30 AM ET Company Participants Vincent Kelly - President and Chief Executive Officer Michael Wallace - Chief Operating Officer and Chief Financial Officer Conference Call Participants Amelia Roberts - Odeon Capital Group Operator Hello, everyone, and welcome to Spok Holdings’ Fourth Quarter Earnings and Strategic Plan Call. I’m joined by Vince Kelly, President and Chief Executive Officer; as well as Michael Wallace, Chief ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 SPOK HOLDINGS, INC. (Exact name of registrant as specified in its charter) FORM 10-K (Mark One) ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the Fiscal Year Ended December 31, 2021 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission file number 001-32358 Delaware 16-1694797 (State or othe ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM10-Q (Mark One) ☒ Quarterly Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended September 30, 2021 or ☐ Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the transition period from to Commission File Number: 001-32358 SPOK HOLDINGS, INC. (Exact name of registrant as specified in its charter) Title of each class Trading Symbol Name of ...

Financial Data and Key Metrics Changes - Total GAAP revenue for Q2 2021 was $35.7 million, unchanged from Q2 2020 [20] - Software revenue was $15.9 million, up more than 8% from the prior year quarter, driven by a nearly 28% increase in professional services revenue [11][21] - Operating expenses for Q2 2021 were reported at $37.6 million, up from $34.1 million in the same period a year ago [26] Business Line Data and Key Metrics Changes - Wireless subscriber units increased sharply, resulting in net pager losses declining to approximately 5,000 units, a record low of 0.6% [10] - Software maintenance revenue for Q2 2021 was $9.6 million, slightly up from $9.5 million in the corresponding year-ago period [22] - The company added 6 new customers in Q2, including 3 wireless and 3 software [13] Market Data and Key Metrics Changes - The healthcare segment comprises nearly 85% of the paging subscriber base, demonstrating stable revenue trends [10] - The company reported a software revenue backlog of $45.6 million as of June 30, down $3.2 million from the prior quarter [11] Company Strategy and Development Direction - The company aims to achieve sustainable, profitable business growth while maximizing long-term shareholder value through capital allocation strategies that include dividends and strategic investments [30] - Focus on developing the Spok Go platform, with expectations that subscription revenue will significantly exceed current maintenance revenue over time [35][37] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the size and quality of the software deals pipeline for the second half of 2021, despite challenges posed by the COVID-19 pandemic [7][18] - The company is closely monitoring market conditions and is prepared to adapt operations to align with demand levels [31] Other Important Information - The company released its first Environmental, Social and Governance (ESG) report, highlighting its commitment to sustainability and corporate responsibility [15] - The company has discontinued furloughs as of Q3 2021, reflecting a positive shift in operational strategy [28] Q&A Session Summary Question: What do the selling efforts look like for transitioning existing customers to Spok Go? - The selling efforts consist of a new business group focused on Spok Go and existing enterprise sales directors selling legacy software [34] Question: What is the expectation for maintenance revenue transitioning to Spok Go? - The expectation is that subscription revenue from Spok Go will significantly exceed current maintenance revenue over time, but it is still early in the transition process [35][37] Question: When will operational results give confidence in the company's value? - Management expressed frustration with the stock price but highlighted strong performance in the wireless business and a valuable customer base [39] Question: Can you provide an update on the integration of Spok Go with contact center solutions? - Significant progress has been made in integrating contact centers, with a focus on delivering enhanced functionality to stimulate adoption [44]

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM10-Q (Mark One) ☒ Quarterly Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the quarterly period ended June 30, 2021 or ☐ Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the transition period from to Commission File Number: 001-32358 SPOK HOLDINGS, INC. (Exact name of registrant as specified in its charter) Delaware 16-1694797 (State or other jurisdiction ...

Financial Data and Key Metrics Changes - Total revenue for Q1 2021 was $36 million, down from $37.3 million in Q1 2020, with the decline attributed to expected erosion in the wireless revenue portfolio [44] - Software revenue was $15.9 million, consistent with Q1 2020, while professional services revenue was $4.4 million, slightly lower than $4.5 million in the previous year [45][46] - Adjusted operating expenses in Q1 2021 totaled $38 million, down more than 7% from $40.9 million in the prior year [52] Business Line Data and Key Metrics Changes - Wireless revenue trends remained solid, declining by only 0.9%, with an increase in average revenue per unit (ARPU) to $7.34 [50] - The company signed seven Spok Go customers and three clinical innovation partners, expanding its pipeline [14] - The wireless business and maintenance component of the legacy software business represented approximately 82% of total revenue in Q1 [51] Market Data and Key Metrics Changes - The company reported a strong brand perception among hospital CIOs and CMOs, indicating growth despite the impacts of COVID-19 [25] - The marketing campaign in Q1 included various press releases and advertising efforts, resulting in high-quality earned media [26] Company Strategy and Development Direction - The company is transitioning from a traditional communications company to an integrated clinical software business, focusing on the Spok Go platform [13] - The strategy includes minimizing customer attrition in the wireless product line and supporting the Spok Care Connect suite [65] - The company aims to maintain a strong recurring revenue source while enhancing its paging platform and user devices [69] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about customer recovery and operational improvements as the economy reopens [8][12] - The company anticipates a return to normalcy for customers, although financial impacts remain uncertain [31] - The company remains debt-free with a strong cash position of $71.6 million as of March 31, 2021 [42] Other Important Information - The company plans to end its furlough program by the end of Q2 2021, which will increase expenses by approximately $2.5 million [60] - The company has committed to a quarterly dividend of $0.125 per share while evaluating its capital allocation strategy [68] Q&A Session Summary Question: Expectations for Spok Go revenue - Management confirmed expectations of around $3 million in revenue from Spok Go this year, indicating a potential exit rate of $8 million to $10 million in annual recurring revenue [76][77] Question: Value of Spok Go investment - Management expressed confidence that the investment of $85 million in Spok Go will yield a good rate of return, with the CEO indicating personal investment in the company's stock [78]