1 2021 Investor Presentation Disclaimer Forward-Looking Statements This presentation contains "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. In some cases, you can identify forward-looking statements by terms such as "anticipate," "believe," "estimate," "expect," "intend," "outlook," "long-term model," "may," "might," "plan," "project," "will," "would," "should," "could," "can," "pr ...

Financial Data and Key Metrics Changes - Revenue for Q2 was $44.7 million, representing a 42% year-over-year growth [35] - Annual Recurring Revenue (ARR) exiting Q2 was $189.1 million, up 45% year-over-year [35] - Gross profit was $33.8 million, with a gross margin of 75.6%, up 160 basis points from 74.0% a year ago [39] - Non-GAAP operating income for Q2 was $0.1 million, with a positive operating margin of 0.3%, compared to a negative 19% operating margin a year ago [43] - Positive free cash flow of $4.1 million in Q2, with a free cash flow margin of 9% compared to a negative 14% a year ago [46] Business Line Data and Key Metrics Changes - The number of customers consuming more than $10,000 in ARR reached 3,936, up 55% from a year ago [36] - The company added a record 1,490 net new customers in Q2, finishing with 29,612 customers, up 22% year-over-year [36] - The 10K customer cohort grew at 55% year-over-year, contributing to the success with the expansion of use cases [27] Market Data and Key Metrics Changes - 71% of consumers are using social media more than they were a year ago, and 88% of marketers believe their social media strategy positively influences their bottom line [22] - The company is seeing strong demand in mid-market and enterprise segments, with significant customer additions from various industries [28] Company Strategy and Development Direction - The company is focusing on the convergence of social and commerce, launching new capabilities for social commerce and expanding integrations with platforms like Shopify and Facebook [12][13] - The management emphasizes the importance of social media in digital strategy, aiming to create a unified platform for customers to manage their social commerce efforts [18] - The company is committed to a hybrid work model, aiming to attract and retain elite talent as it continues to grow [17] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the company's growth trajectory, highlighting record customer additions and the structural efficiency of the business [10] - The management anticipates continued strong performance in the second half of the year, despite potential impacts from the COVID cycle [85] - The company expects to be sustainably profitable or free cash flow positive in all subsequent quarters [48] Other Important Information - The company is expanding its technology giving program, donating over $1 million in software annually to advance global causes [15] - The management plans to publish its first fully formed ESG disclosures later this year [15] Q&A Session Summary Question: What was the biggest contributor to strong performance and lower costs? - The growth of the customer base was primarily driven by user seats, additional use cases, and premium add-ons like listening and analytics [56] Question: Can you quantify the opportunity in social commerce? - The initial launch is seen as a small part of the total opportunity, with plans for additional integrations and capabilities [57][58] Question: What is the initial customer reaction to the ecommerce opportunity? - Early adoption has been positive, with opportunities to attract new customers from under-penetrated verticals [61][62] Question: Where is the company hiring in the go-to-market strategy? - Hiring is focused on new business for mid-market and enterprise, as well as growth teams and international markets [64] Question: What is the demand environment for advocacy? - There is increased demand for advocacy, with opportunities to unify various social capabilities into one platform [71] Question: How is the enterprise opportunity being pursued? - The company has closed deals with Fortune 500s and is targeting high-potential customers, with plans to grow further [90] Question: What percent of seats are in social teams versus service? - The majority of users still fall within marketing, but there is a trend towards more specialized roles in customer care and sales [97][98] Question: Any one-time items in the billings number? - There are no one-time items; the growth is attributed to longer-term and larger deals in the mid-market and enterprise [92]

1 2021 Investor Presentation Disclaimer Forward-Looking Statements This presentation contains "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. In some cases, you can identify forward-looking statements by terms such as "anticipate," "believe," "estimate," "expect," "intend," "outlook," "long-term model," "may," "might," "plan," "project," "will," "would," "should," "could," "can," "pr ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 __________________________________ FORM 10-Q _________________________________ (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2021 ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For transition period from to Commission File Number 001-39156 __________________________________ SPROUT SOCIAL, INC. (Exac ...

Sprout Social, Inc. (NASDAQ:SPT) Q1 2021 Earnings Conference Call May 4, 2021 5:00 PM ET Company Participants Jason Rechel - Head of Investor Relations Justyn Howard - Chief Executive Officer Ryan Barretto - President Joe Preto - Chief Financial Officer Conference Call Participants Frank - Barclays Rob Oliver - Baird Matt VanVliet - BTIG Chris Merwin - Goldman Sachs Arjun Bhatia - William Blair Parker Lane - Stifel John Godin - Needham & Company Chris - Morgan Stanley Clarke Jeffries - Piper Sandler Luca - ...

1 2021 Investor Presentation Disclaimer Forward-Looking Statements This presentation contains "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. In some cases, you can identify forward-looking statements by terms such as "anticipate," "believe," "estimate," "expect," "intend," "outlook," "may," "might," "plan," "project," "will," "would," "should," "could," "can," "predict," "potential, ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 __________________________________ FORM 10-K __________________________________ (Mark One) ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2020 ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For transition period from to Commission File Number 001-39156 __________________________________ SPROUT SOCIAL, INC. (Exact na ...

Sprout Social, Inc. (NASDAQ:SPT) Q4 2020 Earnings Conference Call February 23, 2021 5:00 PM ET Company Participants Jason Rechel - Head of Investor Relations Justyn Howard - Chief Executive Officer Ryan Barretto - President Joe Preto - Chief Financial Officer Conference Call Participants Raimo Lenschow - Barclays Rob Oliver - Baird Mike McMahon - KeyBanc Matt VanVliet - BTIG Tom Roderick - Stifel Chris Merwin - Goldman Sachs Arjun Bhatia - William Blair Stan Zlotsky - Morgan Stanley David Hynes - Canaccord ...

UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 __________________________________ FORM 10-Q _________________________________ (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2020 ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For transition period from to Commission File Number 001-39156 __________________________________ SPROUT SOCIAL, INC. ( ...

sproutsocial 4Q20 Investor Presentation Disclaimer Forward-Looking Statements This presentation contains "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. In some cases, you can identify forward-looking statements by terms such as "anticipate," "believe," "estimate," "expect," "intend," "outlook," "may," "might," "plan," "project," "will," "would," "should," "could," "can," "predict," ...