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WNS(WNS) - 2024 Q1 - Quarterly Report
2023-07-20 10:21
Exhibit 99.1 WNS Announces Fiscal 2024 First Quarter Earnings, Revises Full Year Guidance NEW YORK, NY and MUMBAI, INDIA, July 20, 2023 — WNS (Holdings) Limited (WNS) (NYSE: WNS), a leading provider of global Business Process Management (BPM) solutions, today announced results for the fiscal 2024 first quarter ended June 30, 2023. Highlights – Fiscal 2024 First Quarter: GAAP Financials Non-GAAP Financial Measures* Other Metrics Reconciliations of the non-GAAP financial measures discussed below to our GAAP o ...
WNS(WNS) - 2023 Q4 - Annual Report
2023-05-16 20:19
Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 20-F ☐ REGISTRATION STATEMENT PURSUANT TO SECTION 12(b) OR (g) OF THE SECURITIES EXCHANGE ACT OF 1934 OR ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended March 31, 2023 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to OR ☐ SHELL COMPANY REPORT PURSUANT TO SECTION 13 OR 15(d ...
WNS(WNS) - 2023 Q4 - Annual Report
2023-04-27 10:31
WNS Announces Fiscal 2023 Fourth Quarter and Full Year Earnings, Provides Guidance for Fiscal 2024 NEW YORK, NY and MUMBAI, INDIA, April 27, 2023 — WNS (Holdings) Limited (WNS) (NYSE: WNS), a leading provider of global Business Process Management (BPM) solutions, today announced results for the fiscal 2023 fourth quarter and full year ended March 31, 2023. Highlights – Fiscal 2023 Fourth Quarter: GAAP Financials Non-GAAP Financial Measures* Other Metrics Highlights – Fiscal 2023 Full Year: GAAP Financials N ...
WNS(WNS) - 2023 Q3 - Quarterly Report
2023-02-09 12:43
Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 6-K Report of Foreign Private Issuer Pursuant to Rule 13a-16 or 15d-16 under the Securities Exchange Act of 1934 For the quarter ended December 31, 2022 Commission File Number 001—32945 WNS (HOLDINGS) LIMITED (WNS (Holdings) Limited) Gate 4, Godrej & Boyce Complex Pirojshanagar, Vikhroli (W) Mumbai 400 079, India +91-22 - 4095 - 2100 (Address of principal executive office) Indicate by check mark whether the regist ...
WNS(WNS) - 2023 Q2 - Quarterly Report
2022-11-03 12:21
Form 6-K Report of Foreign Private Issuer Pursuant to Rule 13a-16 or 15d-16 under the Securities Exchange Act of 1934 Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 For the quarter ended September 30, 2022 Commission File Number 001—32945 WNS (HOLDINGS) LIMITED (WNS (Holdings) Limited) Gate 4, Godrej & Boyce Complex Pirojshanagar, Vikhroli (W) Mumbai 400 079, India +91-22 - 4095 - 2100 (Address of principal executive office) Indicate by check mark whether the regis ...
WNS(WNS) - 2023 Q1 - Quarterly Report
2022-07-21 10:30
Exhibit 99.1 WNS Announces Fiscal 2023 First Quarter Earnings, Revises Full Year Guidance NEW YORK, NY and MUMBAI, INDIA, July 21, 2022 — WNS (Holdings) Limited (WNS) (NYSE: WNS), a leading provider of global Business Process Management (BPM) solutions, today announced results for the fiscal 2023 first quarter ended June 30, 2022. Highlights – Fiscal 2023 First Quarter: GAAP Financials Non-GAAP Financial Measures* Other Metrics Reconciliations of the non-GAAP financial measures discussed below to our GAAP o ...
WNS(WNS) - 2022 Q4 - Annual Report
2022-05-17 20:22
Tax and Regulatory Matters - As of March 31, 2022, the company has provided a tax reserve of ₹774.3 million ($10.2 million) due to disallowances by Indian tax authorities[162] - The company has successfully appealed against tax demands of ₹5,435.2 million ($71.7 million) in additional taxes, including interest of ₹1,931.3 million ($25.5 million)[162] - The company has deposited ₹898.1 million ($11.8 million) of disputed amounts with tax authorities pending resolution[163] - An assessment order from the Indian service tax authority demanded payment of ₹148.9 million ($2.0 million) for service tax from April 1, 2014, to June 30, 2017[166] - The company received an assessment order from the Sri Lankan Tax Authority demanding payment of LKR 25.2 million ($0.1 million) related to tax exemptions claimed for export business[168] Shareholder Information - As of March 31, 2022, there are 48,849,907 ordinary shares outstanding, including 48,618,585 shares represented by ADSs[179] - A total of 2,943,777 ordinary shares or ADSs are issuable upon the exercise or vesting of options and restricted share units under the company's incentive award plans[179] - The company has never declared or paid any dividends on its ordinary shares, and future dividend payments will depend on various factors including financial performance[182][183] - The market price for the company's ADSs is likely to be highly volatile, influenced by factors such as technological developments and changes in operating results[181] Operational Challenges and Growth - The company may face challenges in renewing leases for its delivery centers, which could disrupt operations and adversely affect results[177] - The company has completed its 2018 share repurchase program, repurchasing 3,300,000 ADSs at a price range of $10 to $100 per ADS[191] - A new share repurchase program was authorized in September 2020, allowing for the repurchase of up to 3,300,000 ADSs at a price range of $10 to $110 per ADS, with 1,100,000 ADSs repurchased to date[192] - The company has funded its share repurchase programs with cash on hand and intends to continue doing so[193] Company History and Structure - The company was incorporated in 2002 and became a public limited company in 2006, with its ADSs listed on the NYSE under the symbol "WNS"[198] - The company has a classified Board of Directors with staggered three-year terms, which may discourage a change in control[197] - The company may be classified as a passive foreign investment company (PFIC), which could result in adverse US federal income tax consequences for US holders[189] - The company has certain anti-takeover provisions in its Articles of Association that could limit shareholders' ability to obtain a premium for their shares[195] Financial Performance - In fiscal 2022, the company's revenue was $1,109.8 million, with revenue less repair payments (non-GAAP) at $1,026.8 million and a profit of $132.1 million[221] - The company had 52,081 employees serving 414 clients, each generating more than $0.01 million in revenue in fiscal 2022[220] - Capital expenditures for fiscal 2022 amounted to $28.3 million, with an expected increase to up to $40.0 million in fiscal 2023[213] - As of March 31, 2022, the company had commitments for capital expenditures of $9.5 million, with planned spending of approximately $2.8 million in India and $4.2 million in the Philippines[214] Market Position and Strategy - The global Business Process Services (BPS) market is estimated to grow from $181.32 billion in 2021 to $255.558 billion in 2026, at a compounded annual growth rate of 7.1%[226] - The company focuses on hyperautomation and technology-enabled BPaaS solutions to help clients adapt to changing business scenarios[230] - The company has expanded its facilities in multiple countries, including new locations in the Philippines, Spain, and India[209] - In fiscal 2022, 156 clients contributed more than $1 million to the company's revenue, indicating strong client relationships and recurring revenue[219] - The company has established a global footprint with 42 entities in 25 countries, enhancing its delivery capabilities[210] Service Offerings and Innovations - The company emphasizes the importance of cybersecurity and business continuity planning in its service offerings to meet evolving client expectations[223] - In fiscal 2022, 36.6% of total revenues were generated from "non-FTE" pricing models, which enhance productivity and operational efficiency[231] - The company is well-positioned in the evolving BPM market, focusing on complex business processes and higher-value services[233] - New innovation-driven capabilities are being developed across domains such as digital, data and analytics, and hyperautomation to meet market demands[234] - WNS Co-creation Labs in New York, London, and Pune facilitate ideation and prototyping of innovations for clients[235] Industry Expertise and Client Focus - The company has established deep industry expertise across 13 targeted industries, enhancing its ability to deliver impactful business solutions[236] - A significant portion of revenue is derived from flexible pricing models, allowing clients to pay based on actual work performed[261] - The company operates 54 delivery centers in 12 countries, providing a mix of onshore, nearshore, and offshore services[258] - The transition process is governed by a proprietary toolkit called EnABLE, ensuring effective management and delivery of outsourced services[264] Workforce Development - The Learning Academy offers over 300 unique programs aimed at developing a future-ready and digital-savvy workforce[266] - The company has received numerous industry recognitions, affirming its leadership in various sectors such as insurance, healthcare, and digital banking[241] - The company aims to strengthen its position as a leading global professional services and BPM provider, focusing on increasing its client base and expanding existing relationships through deep industry expertise and trusted client relationships[269] - As of March 31, 2022, the sales force consists of 121 members, organized into "farmers" for existing clients and "hunters" for new clients, enhancing sales coverage and management experience[272] Sector-Specific Performance - The company reported that its insurance business unit accounted for 29.9% of total revenue in fiscal 2022, up from 29.2% in fiscal 2021, indicating growth in this sector[294] - The company has expanded its delivery capacity by 130 seats, or approximately 4%, compared to the end of fiscal 2021, reflecting ongoing growth and adaptation to client demands[283] - The company is investing in digital capabilities, including hyperautomation and data analytics, to enhance service offerings and drive enterprise-wide digital transformations for clients[278] - The company plans to expand its global delivery capabilities through additional centers and a hybrid operating model, allowing for flexibility and access to a broader talent pool[283] - The company is focused on selective acquisitions to fill capability gaps and enhance service offerings, demonstrating a commitment to inorganic growth strategies[286] Digital and Technological Advancements - The company has developed a Digital Competency Framework in collaboration with Deloitte Consulting and MIT Sloan, identifying 23 critical indicators of digital readiness tailored to its specific contexts[268] - The company is enhancing its brand awareness through various marketing initiatives, including participation in industry events and digital media engagement, to attract new clients and talent[281] - The company is leveraging its industry expertise across sectors such as insurance, healthcare, and banking to penetrate additional client opportunities and drive growth[277] Revenue Breakdown by Business Unit - As of March 31, 2022, the healthcare business unit accounted for 17.7% of total revenue, down from 18.9% in the previous fiscal year[304] - The diversified businesses unit represented 13.5% of total revenue in fiscal 2022, a decrease from 15.3% in fiscal 2021[308] - The company employs 6,161 individuals in the healthcare business unit and 3,422 in diversified businesses as of March 31, 2022[304][308] - The healthcare unit focuses on claims transformation and value-based care, aiming to optimize costs and improve quality for clients[302] - The company offers a range of proprietary technology solutions, including PRECIZON and WNS Forecasto, to enhance data-driven decision-making for clients[300][306] Sector-Specific Services - The manufacturing unit provides services such as supply chain planning and warranty management, targeting efficiency improvements for clients[310][313] - The retail and consumer packaged goods unit utilizes the WADESM platform to derive consumer insights and optimize marketing expenditures[315] - The company has developed advanced analytics solutions to drive business performance across various sectors, including manufacturing and retail[308] - The healthcare unit's service offerings include revenue cycle management and clinical support, aimed at enhancing patient care while managing costs[304] - The company is positioned to support the pharmaceutical industry with analytics expertise and proprietary platforms for competitive intelligence and forecasting[300] Travel and Leisure Sector Performance - As of March 31, 2022, the travel and leisure business unit accounted for 14.8% of total revenue, with a slight increase from 14.2% in the previous fiscal year[332] - The shipping and logistics business unit represented 7.7% of total revenue in fiscal 2022, up from 7.0% in fiscal 2021[339] - The company employs 12,911 individuals in the travel and leisure sector, with several holding industry-related certifications[332] Consistency in Revenue Contribution - The hi-tech and professional services business unit maintained a consistent revenue contribution of 6.2% in both fiscal 2022 and 2021[348] - The company has developed WNS EXPIRIUS, a digital customer experience model that integrates AI-driven insights with human-assisted design[326] - The WADESM predictive analytics solution framework enables retail and CPG companies to analyze data from various external sources for informed decision-making[321] - The company utilizes SocioSEERTM, a social media analytics platform, to enhance service delivery across various business units[326] - The travel recovery tracking solution provides insights into demand recovery patterns for the travel industry, aiding in strategic planning[336] - The logistics business unit employs approximately 4,000 dedicated BPM professionals, focusing on the entire shipment life cycle[337] Banking and Financial Services - As of March 31, 2022, the banking and financial services business unit had 3,292 employees, contributing 5.8% of total revenue in fiscal 2022[357] - The banking and financial services unit accounted for 6.2% of revenue less repair payments (non-GAAP) in fiscal 2022[357] - The company provides a comprehensive suite of BPM and transformation solutions to over 25 leading clients in the banking and financial services sector[355] - Key service offerings include KYC and customer due diligence, transaction processing, and fraud detection[358] - The company aims to improve customer experience and unlock cost efficiencies through automation and advanced analytics solutions[356] - The banking and financial services unit serves various sub-verticals, including retail banking, commercial banking, and capital markets[358] - The company focuses on credit risk analysis and cash management services, including payment processing and reconciliation[359] - The business unit's revenue growth is supported by a focus on enhancing operational efficiency and leveraging digital solutions[356] - The company is involved in trade finance, processing import/export letters of credit and guarantees[359] - The banking and financial services unit's offerings include default management and secondary market services, enhancing overall service capabilities[360]
WNS(WNS) - 2022 Q4 - Earnings Call Transcript
2022-04-21 17:41
WNS (Holdings) Limited (NYSE:WNS) Q4 2022 Earnings Conference Call April 21, 2022 8:00 AM ET Company Participants Keshav Murugesh – Chief Executive Officer David Mackey – Executive Vice President, Finance, Head of Investor Relations Sanjay Puria – Chief Financial Officer Gautam Barai – Chief Operating Officer Conference Call Participants Bryan Bergin – Cowen Puneet Jain – JPMorgan Dave Koning – Baird Vincent Colicchio – Barrington Research Ashwin Shirvaikar – Citi Operator Good morning and welcome to the WN ...
WNS(WNS) - 2022 Q4 - Annual Report
2022-04-21 10:24
Exhibit 99.1 WNS Announces Fiscal 2022 Fourth Quarter and Full Year Earnings, Provides Guidance for Fiscal 2023 NEW YORK, NY and MUMBAI, INDIA, April 21, 2022 — WNS (Holdings) Limited (WNS) (NYSE: WNS), a leading provider of global Business Process Management (BPM) solutions, today announced results for the fiscal 2022 fourth quarter and full year ended March 31, 2022. Highlights – Fiscal 2022 Fourth Quarter: GAAP Financials Non-GAAP Financial Measures* Other Metrics Highlights – Fiscal 2022 Full Year: GAAP ...
WNS(WNS) - 2022 Q3 - Quarterly Report
2022-01-20 11:24
Exhibit 99.1 Profit in the fiscal third quarter was $34.3 million, as compared to $31.0 million in Q3 of last year and $32.1 million in the previous quarter. Year-over- year, profit increased as a result of revenue growth, favorable currency movements net of hedging, higher net interest income, and a lower effective tax rate. These benefits more than offset the impact of wage increases and increased facility-related and travel costs. Sequentially, Q3 profit increased as a result of revenue growth, reduced s ...