Other Metrics Exhibit 99.1 WNS Announces Fiscal 2024 Third Quarter Earnings, Revises Full Year Guidance NEW YORK, LONDON, MUMBAI; January 18, 2024 — WNS (Holdings) Limited (WNS) (NYSE: WNS), a leading provider of global Business Process Management (BPM) solutions, today announced results for the fiscal 2024 third quarter ended December 31, 2023. Highlights – Fiscal 2024 Third Quarter: GAAP Financials Non-GAAP Financial Measures * Reconciliations of the non-GAAP financial measures discussed below to our GAAP ...

WNS (Holdings) Limited (NYSE:WNS) Q2 2024 Earnings Call Transcript October 19, 2023 8:00 AM ET Company Participants David Mackey - Executive Vice President, Finance, Head of Investor Relations Keshav Murugesh - Chief Executive Officer Sanjay Puria - Chief Financial Officer Conference Call Participants Bryan Bergin - TD Cowen Mayank Tandon - Needham Ashwin Shirvaikar - Citi Maggie Nolan - William Blair Nate Svensson - Deutsche Bank Puneet Jain - JP Morgan Moshe Katri - Wedbush Surinder Thind - Jefferies Vinc ...

Exhibit 99.1 WNS Announces Fiscal 2024 Second Quarter Earnings, Revises Full Year Guidance NEW YORK, NY and MUMBAI, INDIA, October 19, 2023 — WNS (Holdings) Limited (WNS) (NYSE: WNS), a leading provider of global Business Process Management (BPM) solutions, today announced results for the fiscal 2024 second quarter ended September 30, 2023. Highlights – Fiscal 2024 Second Quarter: GAAP Financials Non-GAAP Financial Measures * Other Metrics Reconciliations of the non-GAAP financial measures discussed below t ...

Financial Data and Key Metrics - Net revenue for Q1 2024 was $317.5 million, up 15.5% YoY on a reported basis and 17.5% on a constant currency basis [47][61] - Adjusted operating margin for Q1 was 21%, slightly down from 21.1% in the same quarter last year but up from 20.6% last quarter [48] - Adjusted net income for Q1 was $50.6 million, compared to $45.9 million in Q1 2023 and $52.4 million last quarter [85] - The company's effective tax rate for Q1 was 21.8%, up from 21.1% last year and 15.8% last quarter [49] - Cash and investments totaled $242.6 million, with $206.2 million in debt as of June 30, 2023 [50] - Headcount at the end of Q1 was 59,871, with an attrition rate of 32%, down from 49% in Q1 2023 and 40% last quarter [51] Business Line Data and Key Metrics - Acquisitions contributed approximately 6% to YoY revenue growth, with no impact sequentially [40][47] - The company added six new logos and expanded 36 existing relationships in Q1 [70] - The travel business grew 8% sequentially and 18% YoY, with travel revenues now above pre-pandemic levels [160] - The healthcare vertical saw a significant ramp-down of a large process, impacting North America revenue [104][136] Market Data and Key Metrics - The company has 92% visibility to the midpoint of its full-year revenue guidance range of $1.296 billion to $1.354 billion, representing 12% to 17% YoY growth [87] - The travel industry has returned to 90% of pre-pandemic levels, with an opportunity for 1.5% to 2% upside potential [159] - The company is seeing conservatism in volume projections from clients in OTA travel, high tech, and shipping and logistics [106] Company Strategy and Industry Competition - The company is leveraging generative AI (gen-AI) to drive higher value services and shift engagements from headcount-based pricing to outcome-based models [62][77] - WNS has embedded gen-AI capabilities into existing digital assets and has over 75 gen-AI use cases in development, with nine ready for deployment [44] - The company believes gen-AI creates more opportunities than threats, with 75% of the BPM industry still underpenetrated [45][110] - WNS has approximately 5,000 employees with data, AI, and gen-AI skills, and another 1,000+ with core skill sets ready for upskilling [78] Management Commentary on Operating Environment and Future Outlook - Management noted a healthy demand environment but highlighted delays in decision-making and conservative volume projections from some clients [56][90] - The company expects low to mid double-digit revenue growth and stable industry-leading margins for the year, despite a cautious macro environment [80] - WNS is investing in domain, technology, and talent to drive long-term sustainable value, with capital expenditures expected to be up to $60 million for fiscal 2024 [53][80] Other Important Information - The company changed its financial reporting segments to align with its new SBU structure, providing revenue and margin contributions by SBU [53] - WNS repurchased 1.1 million shares at an average price of $77.84, impacting Q1 cash by $85.6 million [86] - The company has 38,945 seats in operation, with 65% work-from-office during Q1 [51] Q&A Session Summary Question: Impact of generative AI on sales cycles and client interest - Generative AI is creating excitement but also confusion for clients, leading to longer sales cycles as clients seek comfort and proof of concept [3][4] - WNS is proactively discussing pilots and building trust with clients, even if it means cannibalizing some revenue in the short term [3] Question: Performance of recent acquisitions - Acquisitions such as Smart Cube and Optibuy are performing as expected and are being successfully integrated into the company's operations [6][7] Question: Demand environment and growth outlook - The demand environment remains healthy, but some clients are delaying decisions and providing conservative volume projections [56][90] - The company expects Q2 growth to be slightly up compared to Q1, but with more modest sequential growth than Q1 [146][147] Question: Generative AI investments and client conversations - Clients view WNS as a trusted partner for gen-AI, with over 20 clients in discussions about specific use cases and three already committed to implementation [92][94] - WNS is making incremental investments in gen-AI capabilities, with a focus on scaling solutions and driving higher productivity [58][111] Question: New organization structure and its impact - The new SBU structure has been well-received, with early signs of positive impact on client interactions and global deal flow [96][123] Question: Travel industry outlook - The travel business is healthy, with revenues above pre-pandemic levels, but some clients are still running below pre-pandemic levels, representing a 1% to 2% revenue opportunity [26][159] Question: Impact of past technology waves on WNS - Past technology waves have enhanced WNS's domain specialization and value proposition, with technology advancements driving increased outsourcing opportunities [154][156]

Exhibit 99.1 WNS Announces Fiscal 2024 First Quarter Earnings, Revises Full Year Guidance NEW YORK, NY and MUMBAI, INDIA, July 20, 2023 — WNS (Holdings) Limited (WNS) (NYSE: WNS), a leading provider of global Business Process Management (BPM) solutions, today announced results for the fiscal 2024 first quarter ended June 30, 2023. Highlights – Fiscal 2024 First Quarter: GAAP Financials Non-GAAP Financial Measures* Other Metrics Reconciliations of the non-GAAP financial measures discussed below to our GAAP o ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 20-F ☐ REGISTRATION STATEMENT PURSUANT TO SECTION 12(b) OR (g) OF THE SECURITIES EXCHANGE ACT OF 1934 OR ☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended March 31, 2023 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to OR ☐ SHELL COMPANY REPORT PURSUANT TO SECTION 13 OR 15(d ...

WNS Announces Fiscal 2023 Fourth Quarter and Full Year Earnings, Provides Guidance for Fiscal 2024 NEW YORK, NY and MUMBAI, INDIA, April 27, 2023 — WNS (Holdings) Limited (WNS) (NYSE: WNS), a leading provider of global Business Process Management (BPM) solutions, today announced results for the fiscal 2023 fourth quarter and full year ended March 31, 2023. Highlights – Fiscal 2023 Fourth Quarter: GAAP Financials Non-GAAP Financial Measures* Other Metrics Highlights – Fiscal 2023 Full Year: GAAP Financials N ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 6-K Report of Foreign Private Issuer Pursuant to Rule 13a-16 or 15d-16 under the Securities Exchange Act of 1934 For the quarter ended December 31, 2022 Commission File Number 001—32945 WNS (HOLDINGS) LIMITED (WNS (Holdings) Limited) Gate 4, Godrej & Boyce Complex Pirojshanagar, Vikhroli (W) Mumbai 400 079, India +91-22 - 4095 - 2100 (Address of principal executive office) Indicate by check mark whether the regist ...

Form 6-K Report of Foreign Private Issuer Pursuant to Rule 13a-16 or 15d-16 under the Securities Exchange Act of 1934 Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 For the quarter ended September 30, 2022 Commission File Number 001—32945 WNS (HOLDINGS) LIMITED (WNS (Holdings) Limited) Gate 4, Godrej & Boyce Complex Pirojshanagar, Vikhroli (W) Mumbai 400 079, India +91-22 - 4095 - 2100 (Address of principal executive office) Indicate by check mark whether the regis ...

Exhibit 99.1 WNS Announces Fiscal 2023 First Quarter Earnings, Revises Full Year Guidance NEW YORK, NY and MUMBAI, INDIA, July 21, 2022 — WNS (Holdings) Limited (WNS) (NYSE: WNS), a leading provider of global Business Process Management (BPM) solutions, today announced results for the fiscal 2023 first quarter ended June 30, 2022. Highlights – Fiscal 2023 First Quarter: GAAP Financials Non-GAAP Financial Measures* Other Metrics Reconciliations of the non-GAAP financial measures discussed below to our GAAP o ...