August 2024 McKinsey Quarterly The versatile leader: How learning to adapt makes CEOs better Leaders benefit from seeking out diverse experiences, displaying deep curiosity, and knowing when to speak up. by Dana Maor, Hans-Werner Kaas, Kurt Strovink, and Ramesh Srinivasan Some of the most innovative and creative people in history succeeded because they were versatile. They were able to master more than one discipline and then combine them to forge new ideas and inventions. Benjamin Franklin, for instance, t ...

| --- | --- | --- | |-----------------------------------------------------------------------------------------|-------|-------| | | | | | | | | | | | | | The hard stuff Navigating the physical realities of the energy transition | | | | Authors Mekala Krishnan Chris Bradley Humayun Tai Tiago Devesa Sven Smit Daniel Pacthod | | | | Editor Janet Bush Data visualization Juan M. Velasco | | | | McKinsey Global Institute in collaboration with McKinsey's | | | | Global Energy and Materials practice and McKinsey Su ...

Strategy & Corporate Finance Practice The Committed Innovator: Helping India's e-commerce leapfrog into the future Shiprocket cofounder and CEO Saahil Goel talks about why he started an e-commerce logistics platform, how it unlocks value in a developing economy, and his vision for scaling it. August 2024 In this episode of The Committed Innovator, McKinsey innovation leader Erik Roth speaks with Shiprocket cofounder and CEO Saahil Goel about how he built his e-commerce logistics company into a highly succes ...

McKinsey Explainers What is digital transformation? Digital transformation is the rewiring of an organization, with the goal of creating value by continuously deploying tech at scale. June 2023 Digital transformation is the fundamental rewiring of how an organization operates. The goal of a digital transformation, as outlined in the new McKinsey book Rewired: A McKinsey Guide to Outcompeting in the Age of Digital and AI (Wiley, June 20, 2023), should be to build a competitive advantage by continuously deplo ...

Strategy & Corporate Finance Practice The transformation imperative for midcap companies Transformations, when done right, can enable midmarket companies to unleash their full potential. August 2024 Midsize companies are the lifeblood of many economies but can often increase their scale and impact by undertaking transformations. In this episode of the Inside the Strategy Room podcast, three experts offer advice on how midcaps can reach a higher level of performance. Zak Gaibi, who leads McKinsey's Transform ...

McKinsey & Company 金融服务实践 保诚拥抱以客户为中心： 对 Priscilla Ng 的采访 普瑞登保险公司的客户为中心的转型依赖于数字化转变，数据和人工智 能作为关键推动力，而人类仍然扮演着至关重要的角色。 2024 年 8 月 保诚集团拥抱数字化转型中，这家拥有176年历史的保险 公司发现自己正在谨慎地平衡：和谐地结合了传统与创新 以人为本的AI力量对于提供卓越客户体验至关重要，保诚 优先利用数据驱动的洞察力，为客户提供更加个性化、主 动和高效的服务，同时在全球市场推动可持续增长，保持 保险客户珍视的人际联系， 麦肯锡大中华区主席、资深合伙人Joe Ngai与保诚集团 首席客户及市场官Priscilla Ng进行了交谈，拥有超过 1800万客户基础, 在24个市场的布局中，普华永道正踏上以客户为中心的转 型之旅，Ng分享了她对以客户为中心的重要性、数据驱动 营销的作用以及在快速演变的保险领域推动以客户为中心 的增长所面临的挑战和机遇的见解。 一个新的客户功能， 支持保诚以客 户为中心的旅程 Joe Ngai:您在客户和营销组织中的角色想要实现什么？ Priscilla Ng:我在金融行 ...

Financial Services Practice Prudential embraces customer centricity: An interview with Priscilla Ng Prudential plc's shift to customer-centric insurance hinges on digital transformation, with data and artificial intelligence as key enablers and humans still playing a crucial role. August 2024 As Prudential plc embraces digital transformation, the 176-year-old insurance company finds itself navigating a delicate balancing act: harmonizing the power of AI with a human touch, essential to delivering exceptiona ...

Companv People & Organizational Performance Practice Gen AI's next inflection point: From employee experimentation to organizational transformation As many employees adopt generative AI at work, companies struggle to follow suit. To capture value from current momentum, businesses must transform their processes, structures, and approach to talent. By Charlotte Relyea, Dana Maor, and Sandra Durth with Jan Bouly August 2024 After nearly two years of debate, the verdict is in: generative AI (gen AI) is here to ...

McKinsey & Company McKinsey Explainers What is digital transformation? Digital transformation is the rewiring of an organization, with the goal of creating value by continuously deploying tech at scale. June 2023 Digital transformation is the fundamental rewiring of how an organization operates. The goal of a digital transformation, as outlined in the new McKinsey book Rewired: A McKinsey Guide to Outcompeting in the Age of Digital and Al (Wiley, June 20, 2023), should be to build a competitive advantage by ...

McKinsev & Company Strategy & Corporate Finance Practice Toward the long term: CFO perspectives on the future of finance In a new survey, CFOs report a growing focus on longer-term planning and high expectations for technology, including generative Al. by Ankur Agrawal and Christian Grube with Jorge Herranz Bayo July 2024 For finance leaders, the challenge of balancing a growing list of priorities, mandates, and reporting lines isn't getting any easier. CFOs play a range of critical roles in their organizat ...