Core Insights - The focus of sustainability efforts by European enterprises is shifting from regulatory compliance to achieving measurable financial and operational outcomes [1] - European firms are aligning their strategies with the renewable energy transition to manage energy exposure, support decarbonization, and capture new growth opportunities [1] Group 1: Sustainability Practices - Enterprises are investing in integrated environmental, social, and governance (ESG) data architectures that connect sustainability information across various functions such as finance, procurement, HR, and operations [1] - Organizations are seeking solutions for supply chain and product-level transparency to gain deeper insights into carbon emissions and workforce practices [1] - Digital sustainability solutions are being adopted as the region's energy mix shifts toward renewables and emissions decline [1] Group 2: Market Trends and Provider Insights - The digital sustainability market in Europe is maturing, with providers focusing on clear, outcome-driven use cases [1] - Enterprises are looking for providers that can deliver concrete environmental, social, and economic outcomes through transparent, data-driven models [1] - The report evaluates 70 unique providers across three quadrants, naming leaders such as Accenture, Capgemini, and IBM in multiple categories [1] Group 3: Technology and Data Integration - By integrating sustainability data with real-time decision-support tools, organizations are gaining visibility into industrial processes, which supports cost control and reduces environmental impact [1] - Providers are facilitating this shift with data-driven blueprints and operating models that clarify roles and responsibilities across various functions [1] - The deployment of GenAI is noted for producing qualitative narratives for corporate sustainability reporting [1]

Core Insights - Atos has been recognized as a Leader in Digital Sustainability IT Solutions and Services in Europe by ISG, highlighting its strong position in the market for sustainable digital transformation [1][2]. Group 1: Market Evaluation - ISG evaluated over 35 providers to establish a benchmark for digital sustainability, with Atos achieving a top-tier leadership position [2]. - The evaluation focuses on sustainability solutions across core IT foundations, including consulting, engineering, IT, and managed services aimed at enhancing environmental and social sustainability [3]. Group 2: Sustainable IT Solutions - Atos offers a comprehensive sustainable IT portfolio, including the Sustainable Digital Workplace, and has formed strategic partnerships with SAP, Microsoft, and Greenspector to assist enterprises in measuring, optimizing, and decarbonizing their technology [5]. - The company is noted for its innovative decarbonization-level agreements in IT outsourcing, committing to measurable emissions reductions over time [5]. Group 3: Social Impact and Accessibility - The evaluation also acknowledges Atos' efforts to address the social impact of IT, including solutions that improve accessibility for employees with disabilities and neurodiversity [4]. - Atos' partnership with the UK Department for Environment, Food and Rural Affairs (DEFRA) exemplifies its commitment to creating environmentally sustainable digital workplaces, utilizing circular economy principles [6]. Group 4: Leadership Statements - Atos expresses pride in the recognition from ISG, emphasizing its commitment to digital decarbonization and the responsible use of technologies [7]. - The partnership with DEFRA is highlighted as a successful example of how Atos supports customers in their digital transformation towards sustainability [8]. Group 5: Unique Offerings - Atos differentiates itself through its delivery of IT solutions designed for sustainability, including circular workplace services, high-performance computing, green software engineering, and responsible AI capabilities [9]. - The company operates globally with approximately 63,000 employees and annual revenue of around €8 billion, focusing on cybersecurity, cloud, and high-performance computing [10].

Core Insights - Atos has been recognized as Best-In-Class in IT/OT Cybersecurity Services by PAC Innovation Radar for 2025, highlighting its strong market position and extensive OT security services [1][2] - The report emphasizes Atos' international capacity, deep-rooted OT expertise, and the support of dedicated OT Security Operations Centers and a vulnerability operations center [1][2] - Atos employs 6,500 cybersecurity professionals and has a robust portfolio of cybersecurity products and services, reinforcing its leadership in securing critical infrastructures [1][4][6] Company Overview - Atos Group operates with approximately 63,000 employees and generates annual revenue of around €8 billion, functioning in 61 countries under the Atos and Eviden brands [8] - The company is recognized as the European leader in cybersecurity, cloud, and high-performance computing, committed to providing AI-powered, end-to-end solutions across various industries [8] - Atos aims to design the future of the information space, supporting knowledge, education, and research while promoting sustainable development in a secure information environment [9] Cybersecurity Services - Atos offers an integrated blend of strategic consulting, solution integration, and continuous managed security services, processing over 31 billion security events daily through a global network of 17 security operations centers [6] - The cybersecurity services are designed to ensure robust data protection, regulatory compliance, and business continuity across all sectors [6] - Under the Eviden brand, Atos provides a sovereign portfolio of cybersecurity products focused on data encryption, identity and access management, and digital identity, all developed in compliance with high European certification standards [5]

Core Insights - The intelligent automation landscape in Europe is evolving with increased technological sophistication, competition, and service development [1][2] Group 1: Intelligent Automation Trends - Enterprises are transitioning from basic robotic process automation (RPA) to integrated automation that combines AI and process management tools [2][3] - Organizations are utilizing data-driven discovery tools like process mining to identify inefficiencies before implementing automation [3] - The demand for intelligent enterprise automation (IEA) remains steady, with a focus on compliance, sustainability, and flexible pricing models [6] Group 2: AI and Automation Technologies - Providers are investing in AI-powered bots capable of executing complex workflows, with a growing number of use cases [3] - Agentic AI is facilitating advanced intelligent enterprise automation, with companies deploying AI agents that operate with contextual awareness across various functions [3] - There is a preference for small language models (SLMs) that enhance large language model (LLM) capabilities with domain-specific data [3] Group 3: Governance and Ethical Considerations - Responsible AI is becoming a central concern, with organizations focusing on decision-making accuracy and human oversight [4] - Emphasis is placed on governance frameworks, ethical AI practices, and compliance to manage risks associated with automation [4] Group 4: Human-Machine Collaboration - Human-machine collaboration is critical, with hybrid teams of humans and autonomous systems delivering business outcomes [5] - The integration of autonomous systems requires new roles, skills, and structured change management [5] Group 5: Market Evaluation and Key Players - The report evaluates 43 providers across three quadrants: Intelligent Enterprise Automation, AIOps, and Next-Gen Automation [8] - Accenture, Atos, Capgemini, Infosys, T-Systems, and Vivicta are recognized as Leaders in all three quadrants [9] - LTIMindtree is named the global ISG CX Star Performer for 2025, achieving the highest customer satisfaction scores [10]

Core Insights - Atos has achieved Scopism SIAM Assured status as both a SIAM Service Provider and a SIAM Consultancy and Advisory Organization, marking it as the first organization globally to attain this dual accreditation [1][2][7] Group 1: Recognition and Leadership - The dual accreditation underscores Atos' leadership in Service Integration and Management (SIAM) and its commitment to excellence, innovation, and governance across complex service ecosystems [2][4] - Scopism SIAM Assured program is a globally recognized accreditation that validates an organization's SIAM capabilities through a rigorous assessment process [3][5] Group 2: Benefits of Accreditation - The recognition enhances trust and differentiation in customer engagements, streamlining procurement processes and providing an industry-recognized proof of excellence [4][6] - As a Scopism SIAM Assured Partner, Atos gains a seat on the SIAM Leadership Council, allowing it to influence the strategic direction of SIAM globally [8] Group 3: Company Overview - Atos Group operates with approximately 63,000 employees and annual revenue of around €8 billion, focusing on digital transformation across 61 countries [9][10] - The company is recognized as a leader in cybersecurity, cloud, and high-performance computing, committed to a secure and decarbonized future [10]

Core Insights - German enterprises are increasingly adopting cloud services tailored for AI workloads to support their growing AI deployments, focusing on features, computing power, and storage capacity [1][2] Cloud Adoption Trends - As companies transition AI from pilot projects to core operations, they are reevaluating the role of cloud platforms, emphasizing cost optimization, data protection, and industry-specific use cases [2][3] - The growth of public cloud services is now driven by the integration of AI technologies rather than just faster time to market or enhanced customer experience [2] Sovereign Cloud Expectations - There is a shift towards sovereign cloud capabilities, with German enterprises demanding stronger control over data, compliance, and legal certainty, leading to increased demand for local data residency solutions [3] - Hyperscalers are responding by expanding regional data centers and aligning their offerings with local regulations while enhancing security controls [3] Cost Optimization Focus - German companies are prioritizing cloud cost optimization due to budget constraints and economic uncertainty, leading to a demand for greater financial transparency and immediate savings [4] - Providers are offering structured cost-management approaches and optimization frameworks to help enterprises align cloud investments with business priorities [4] Integrated Solutions for SMEs - Small and midsize enterprises in Germany are increasingly seeking comprehensive cloud and IT solutions that encompass strategy, transformation, and ongoing operations [5] - There is a preference for integrated offerings from single providers that combine advisory capabilities with reliable managed services [5] Cybersecurity and Sustainability - German enterprises are focusing more on cybersecurity and sustainability as risk exposure and regulatory expectations rise, often partnering with providers to protect assets and meet climate goals [6] Provider Evaluation - The 2025 ISG Provider Lens Multi Public Cloud Services report evaluates 100 unique providers across various service categories, highlighting leaders and rising stars in the market [7][9] - Deutsche Telekom/T-Systems is recognized as a leader in seven quadrants, while other notable companies like Accenture and Microsoft lead in multiple categories [8] Customer Experience Recognition - LTIMindtree is named the global ISG CX Star Performer for 2025 among multi public cloud service providers, achieving the highest customer satisfaction scores in ISG's Voice of the Customer survey [10]

Core Insights - Atos has formed a strategic partnership with Graia to enhance multilingual support in the workplace through real-time voice translation technology [2][3] - This collaboration aims to position Atos as a leader in AI-powered workplace innovation, facilitating seamless communication for over 5 million users in more than 100 languages [4][5] Company Overview - Atos Group operates with approximately 67,000 employees and generates annual revenue of around €10 billion, focusing on digital transformation across 61 countries [8] - The company is recognized as a European leader in cybersecurity, cloud services, and high-performance computing, committed to providing AI-powered solutions tailored for various industries [8] Technology and Implementation - Graia's technology will be integrated into Atos' service desk operations, allowing for natural communication in users' native languages while ensuring quality through automated call scoring and culturally sensitive prompts [3][6] - The initial implementation will focus on multilingual support, with future expansions planned for inclusive onboarding and training within Atos' Digital Workplace [4][5] Market Impact - The partnership is expected to eliminate language barriers, accelerate issue resolution, and empower diverse teams, ultimately enhancing client satisfaction with hyper-localized services [5][7] - Clients from sectors such as finance, utilities, retail, and healthcare have shown strong interest in pilot projects utilizing this technology [7]

Core Insights - European power and utilities companies are increasing investments in advanced analytics and AI-enabled operations to achieve grid modernization, decarbonization, and digitalization [1][2] Investment Trends - Utilities are expanding renewable generation and investing in grid infrastructure in response to stricter clean energy regulations and decarbonization targets [2][5] - Grid investment remains the top priority for European utilities as networks adapt to higher renewable penetration and electrification [6] Operational Changes - Enterprises are moving beyond commodity electricity procurement to pursue new, value-driven revenue models by partnering on demand response, storage, and grid-interactive platforms [3][4] - Utilities are modernizing their transmission and distribution networks and digitalizing grid operations to enhance resilience and integrate renewable energy sources [4][5] Technology Adoption - Providers are supporting utilities by modernizing grids and strengthening integration between IT and operational systems, utilizing data analytics and AI for improved forecasting and operational coordination [3][4] - Decarbonization planning is becoming more structured and investment-driven, with enterprises relying on consulting support for technology choices and investment priorities [5] Market Dynamics - The report evaluates 39 providers across four quadrants: Enterprise Asset Management, Process and Customer Experience Management, Smart Metering and Grid Modernization, and Technology, Transformation and Consulting [8] - Accenture, Capgemini, Cognizant, Deloitte, IBM, Infosys, NTT DATA, TCS, and Wipro are named as Leaders in four quadrants each, indicating strong market positions [9] Customer Experience - Capgemini is recognized as the global ISG CX Star Performer for 2025 among power and utilities service providers, achieving the highest customer satisfaction scores [10]

Core Insights - Large U.S. enterprises are transitioning from isolated analytics and AI initiatives to integrated programs that encompass all core business systems [1][2] - AI spending as a share of IT budgets has nearly tripled in the past two years, reaching almost 6 percent, indicating a significant shift towards embedding AI in decision-making and performance measurement [3] Group 1: Integration of AI and Analytics - U.S. enterprises are embedding analytics and AI into decision-making processes, automating operations, and measuring performance across the organization [2][3] - Organizations are seeking unified data foundations to support predictive analytics and ambitious AI goals due to increasing complexity in IT environments [2][3] Group 2: Operating Models - Midsize enterprises are adopting hybrid operating models that blend central coordination with domain autonomy, allowing different parts of the organization to advance at their own pace [4] - Large enterprises are formalizing operating models for advanced analytics and AI initiatives, consolidating leadership and governance across the organization [3] Group 3: Role of Specialist Providers - Specialist providers are becoming crucial partners for enterprises, focusing on applying advanced analytics and AI to regulated or high-precision data, such as customer data and supply chain telemetry [5] - The demand for analytics and AI services is expected to grow, with organizations under pressure to connect these investments to measurable business results [6] Group 4: Trends in Analytics and AI Services - The reports highlight the importance of change readiness and process reengineering for successful advanced analytics and AI initiatives [6] - There is an increasing demand for consumption-based and outcome-linked pricing models from service providers [6] Group 5: Provider Evaluations - The 2025 ISG Provider Lens reports evaluate the capabilities of various providers, naming leaders and rising stars in the analytics and AI services space [9][10][11] - Capgemini has been recognized as the global ISG CX Star Performer for 2025, achieving the highest customer satisfaction scores in the Voice of the Customer survey [12]

Core Insights - Atos has been recognized as a Leader in the ISG Provider Lens Advanced Analytics and AI Services 2025 report for its capabilities in Europe and the United States [1][8] Group 1: Recognition and Positioning - The ISG report evaluates service integrators that utilize advanced technologies like AI and ML to modernize data and BI ecosystems, enhancing decision-making accuracy and transformational value [2] - Atos is acknowledged in multiple quadrants, including Data Science and AI Services for large companies and Data and Analytics Modernization Services for large companies [2][3] Group 2: Strengths and Capabilities - Atos demonstrates strengths in several areas, including its AI Factory approach, which accelerates enterprise AI adoption through the Atos Polaris AI platform [4][6] - The integration of AI and IoT through Atos' digital twin framework provides real-time visibility of assets and processes, enhancing operational efficiency in sectors like manufacturing and logistics [4][8] - Atos' governance-led modernization philosophy ensures policy enforcement and role-based access control, aligning with compliance needs [4][8] Group 3: Innovation and Development - The company focuses on responsible AI, offering pre-packaged AI use cases and investments in agentic AI research to facilitate rapid development and deployment of AI solutions [7][9] - Atos' structured modernization architecture allows for faster data onboarding and integration, creating a scalable foundation for analytics [5][10] Group 4: Market Impact - Atos is recognized for its strong capability to operationalize AI and modernize data estates at scale, particularly noted for its digital twin capabilities in Europe and structured modernization approach in the US [8][10] - The company emphasizes a governance-first approach to advanced analytics and AI, balancing compliance with innovation through its Polaris and AI Factory frameworks [10][11]