《读本》的出版，有利于广大党员干部深入学习习近平总书记关于加强和改进人民信访工作的重要思 想，坚持和发展新时代"枫桥经验"，推进信访工作法治化，进一步发挥信访工作晴雨表作用，做好送上 门来的群众工作，切实维护群众合法权益。 新华社北京10月11日电 国家信访局组织编写的《习近平总书记关于加强和改进人民信访工作的重要思 想学习读本》（以下简称《读本》）一书，近日由人民出版社出版，在全国发行。 党的十八大以来，以习近平同志为核心的党中央站在战略和全局的高度对信访工作作出全面部署，推动 信访工作在反映社情民意、化解矛盾纠纷、维护社会和谐稳定中作出积极贡献。习近平总书记关于加强 和改进人民信访工作的重要思想，以全新的视野深化了对信访工作的规律性认识，为做好新时代信访工 作提供了科学指引。《读本》共分9章，从坚持党对信访工作的全面领导、坚持人民至上的根本立场、 坚持为民解难为党分忧的政治责任等方面，对习近平总书记关于加强和改进人民信访工作的重要思想的 核心要义、精神实质、丰富内涵和实践要求作了阐释。 ...

材料齐备、关系明确、事实可证……在各方努力下，最终仅用7天便解决了困扰郭女士6年的落户难题。 线上收集问题，推动线下解决。"为了适应大家的网络使用习惯，兼顾辖区'上班族'、老年人等群体咨 询办理业务的需求，我们在网上开设'安小宁'直播间，点对点为辖区群众化解难题，老百姓刷手机的工 夫，就能把问题解决了。"刘家堡派出所所长朱宏军介绍，社区民警也把这里当作收集社情民意的重要 阵地，更好了解辖区居民的需求与意见。 今年以来，直播间共开展直播13场次，每场次观看人数达到3万左右。如今，"安小宁"直播间已经成为 刘家堡辖区的网红IP，居民遇见什么难事都会来直播间唠唠。 不久前，在兰州市公安局七里河分局联合七里河区教育局开展的"反诈直通车"直播课上，一次针对校园 学生群体的电信网络诈骗预警，及时阻止了多名学生落入"兼职跑分"陷阱。 在这场面向甘肃建筑职业技术学院师生的直播中，反诈民警马顺延刚讲解完"有偿租卡"骗局的作案逻 辑，弹幕区就弹出多条紧急咨询："我昨天帮人代收了两笔钱款，给了50元佣金，这有问题吗？""有人 找我租银行卡，说每月给800元租金，能租吗？" "买了新房，多久才能办理落户？""要出国留学，怎么开具出生 ...

【大河财立方 记者 闫文瑞】9月29日，河南省十四届人大常委会第二十次会议表决通过《河南省社会治 理条例》（下文简称《条例》）。大河财立方记者从现场获悉，该条例共9章75条，自2025年12月1日起 施行。 这部为河南高效能社会治理提供法治保障的条例有哪些亮点？ 针对基层矛盾化解这一关键环节，《条例》践行新时代"枫桥经验"，构建多元协同的化解机制。第三十 四条明确，行政机关、司法机关、仲裁机构和调解组织加强诉调、警调、访调等对接协同，参与社会治 安综合治理中心的规范化运行工作，推动矛盾纠纷实质性化解。 在民生保障领域，《条例》着力构建更全面的社会保障体系。第十二条明确，各级人民政府应当健全覆 盖全民、统筹城乡、公平统一、安全规范、可持续的多层次社会保障体系，完善教育、养老和医疗保障 体系，健全灵活就业人员、农民工、新就业形态人员社会保障制度，扩大失业、工伤、生育保险覆盖 面，为人民群众提供更加充分、更加可靠、更加公平的社会保障。加强社会保险与社会救助、社会福利 制度衔接，落实为困难群体代缴城乡居民社会保险费政策，增强低收入人口抗风险能力。 聚焦群众高度关切的校园安全问题，《条例》在第五十条专门强化校园欺凌防控 ...

9月25日，省委副书记、省长周乃翔在济南调研，强调要深入学习贯彻习近平总书记视察山东重要 讲话和重要指示批示精神，坚定践行以人民为中心的发展思想，扎实做好为民服务各项工作，用心用情 用力为群众办实事、解难题，不断增进民生福祉，持续提升群众的获得感、幸福感、安全感。 周乃翔来到历下区大明湖街道曲水亭社区，与社区工作人员进行交流，深入了解社区建设、惠民政 策落实及群众诉求解决等情况。他说，社区连着千家万户，社区工作千头万绪，说到底就是为老百姓服 务。要持续加强党建引领社区服务，发挥好党员服务群众带头示范作用，扎实做好精准化、精细化服 务，强化社区为民、便民、安民功能，把服务老百姓的工作做深做细，努力为群众提供家门口的优质服 务。 周乃翔指出，各级各有关部门要坚持在发展中保障和改善民生，采取更多惠民生、暖民心的举措， 扎实促进共同富裕。要落实落细各项惠民政策，办好就业、教育、医疗、社保、养老、托育等民生实 事，着力解决群众急难愁盼问题，提高公共服务水平。要坚持和发展新时代"枫桥经验"，畅通和规范群 众诉求表达、利益协调、权益保障通道，健全城乡社区治理体系，不断提升基层治理效能，为经济社会 高质量发展提供坚实支撑。（ ...

Core Viewpoint - The company has successfully explored and implemented a new grassroots governance path with electric power characteristics, enhancing service quality and public satisfaction while contributing to the construction of a harmonious society [1][5]. Group 1: Party Leadership and Grassroots Governance - The company emphasizes the core leadership of the Party, implementing innovative methods such as "Party members entering grids and organizations taking root" [3]. - A youth service team was established to work closely with local Party branches, addressing community issues and improving service delivery [3]. - Regular joint meetings have been held to resolve various public demands, enhancing the effectiveness of grassroots governance [3]. Group 2: Multi-Party Collaboration and Dispute Resolution - A three-tiered response system for dispute resolution has been established, including rapid response at the grid level, precise mediation, and dedicated task forces for complex issues [4]. - Grid staff conduct regular visits to address minor issues promptly, preventing conflicts from escalating [4]. - A specialized task force has been created to handle significant disputes, ensuring user satisfaction through transparent processes [4]. Group 3: Proactive Service and Community Satisfaction - The company has shifted from a reactive to a proactive service model, enhancing customer satisfaction through various initiatives [4]. - Collaborations with local committees have been initiated to promote safe electricity use and assist vulnerable populations [4]. - The company employs big data to identify at-risk users and offers support for payment plans, reducing the financial burden on the community [4]. - Initiatives such as customer open days and direct engagement with users have been implemented to gather feedback and respond to electricity needs [4]. Group 4: Future Directions - The company plans to continue deepening the implementation of the "Fengqiao Experience," aiming to refine the service model that ensures local issues are addressed within the community [5]. - The goal is to contribute more to social harmony and rural revitalization through innovative electric power solutions [5].

Core Viewpoint - The article emphasizes the importance of effective petition work as a means to understand public sentiment and address citizens' concerns, highlighting the need for local governments to take responsibility and implement solutions to issues raised by the public [2][3]. Group 1 - The mayor of Guangzhou, Sun Zhiyang, engaged directly with citizens at the municipal petition office, discussing and addressing specific petition cases [2]. - Sun Zhiyang stressed the significance of petition work as a vital channel for understanding social conditions and public opinion, urging officials to enhance their responsibilities in resolving issues [3]. - The article outlines the necessity for local governments to adopt a proactive approach in managing both longstanding and emerging issues, ensuring that petition processes are conducted in a lawful and reasonable manner [3]. Group 2 - The article advocates for the implementation of a diversified mechanism for resolving conflicts and disputes, aiming to address issues at their source and promote early resolution at the grassroots level [3]. - It highlights the importance of continuous improvement in handling frequently reported issues and common problems, suggesting that experiences should be summarized to enhance policy effectiveness [3]. - The article calls for a systematic approach to convert the advantages of the petition system into effective social governance, ensuring that solutions are tailored to specific issues [3].

郭永航强调，要坚持以人民为中心的发展思想，认真践行人民信访为人民工作理念，充分发挥信访工作 反映社情民意"晴雨表"作用，顺应群众所思所想所忧所盼，倾心倾力解决群众反映强烈的突出问题，确 保群众的每一项诉求都有人办、依法办，真正把工作做到群众心坎上。要加强信访事项依法规范办理， 压实领导包案责任和责任单位化解责任，严格规范办理程序，深入走访群众，认真调查核实，准确掌握 诉求，精准对症施策，推动信访事项实质化解，严防问题反复、案件"倒流"。要强化信访事项源头治 理，深入践行新时代"枫桥经验"，健全矛盾纠纷多元化解机制，建强各级综治中心、党群服务中心等平 台阵地，充分发挥"两代表一委员"、社会工作者、志愿者等作用，让群众诉求有地方说、问题有人管、 权益有人维护，推动信访问题化解在早、化解在小、化解在基层。要推动信访工作与社会工作相融互 促，聚焦群众反映集中的普遍性问题，及时完善制度机制和政策措施，不断提升凝聚服务群众工作水 平，切实把信访制度优势转化为社会治理效能。 市领导边立明参加。 相关附件 倾心倾力解决群众急难愁盼 全力维护社会大局安全稳定 8月26日，广州市委书记郭永航到市人民来访接待厅，现场接访群众，主持 ...

Group 1 - The core viewpoint of the article emphasizes the proactive measures taken by the Hengshui Station police to enhance public awareness of fraud prevention through community engagement and targeted campaigns [1][3][4] - The "Safe Railway-2025" initiative is highlighted as a key strategy, focusing on multiple fronts including order maintenance, line protection, fraud prevention, hazard elimination, and public service [3][4] - The Hengshui Station police are collaborating with the Beijing Railway Public Security Bureau to conduct fraud awareness training for railway staff, aiming to mitigate risks at the source [3] Group 2 - Targeted fraud prevention campaigns are being conducted for different demographics, including children and the elderly, addressing specific scams relevant to each group [3][4] - The use of local real victim cases in the awareness campaigns is intended to enhance the impact and persuasiveness of the messages delivered [3] - Future efforts will focus on reinforcing community safety and improving passenger satisfaction as part of the ongoing "Safe Railway-2025" initiative [4]

Core Viewpoint - The provincial governor emphasizes the importance of addressing public grievances and enhancing the effectiveness of the petitioning system to ensure the resolution of citizens' reasonable demands [1][2]. Group 1: Importance of Petition Work - Petition work is a crucial part of the Party's mass work and serves as an important window to understand public sentiment [2]. - There is a need to elevate political awareness and genuinely listen to the voices of the people while responding to reasonable demands [2]. Group 2: Mechanisms and Processes - The governor calls for the deepening of the legalization of petition work, focusing on five key areas: prevention, acceptance, handling, supervision and accountability, and maintaining order [2]. - It is essential to optimize the petition work mechanism and processes, ensuring smooth channels for problem reporting and categorizing issues for effective resolution [2]. Group 3: Conflict Resolution and Management - The emphasis is placed on the source governance of conflicts and disputes, promoting early intervention and resolution at the grassroots level [2]. - The governor advocates for a systematic approach to resolving historical issues in key areas, utilizing various methods to ensure that problems are resolved satisfactorily [2]. Group 4: Responsibilities and Accountability - There is a call for clear delineation of responsibilities, with a focus on local management and graded accountability [2]. - The need for a comprehensive improvement in the effectiveness of petition work through collaborative mechanisms is highlighted [2].

Core Viewpoint - The article emphasizes the importance of improving and strengthening the people's petition work, highlighting the need for a people-centered approach to address public concerns and maintain social harmony and stability [1][2]. Group 1: Key Points on Petition Work - The provincial secretary Zhao Yide stresses the necessity of implementing Xi Jinping's thoughts on enhancing people's petition work, focusing on practical actions to alleviate public grievances and protect their legal rights [1]. - Zhao Yide acknowledges the effectiveness of the "three lists" approach in closing the loop on petition handling, indicating a commitment to improving the efficiency of the petition process [1]. - The meeting underlines the importance of establishing a correct view of political achievements and maintaining close ties with the public, ensuring timely responses to their concerns [2]. Group 2: Strategies for Improvement - The article outlines strategies for addressing petition issues at their source, including grid-based management services and a focus on resolving conflicts at the grassroots level [2]. - It emphasizes the need for leaders to engage directly with the public through visits and case handling, aiming to tackle historical issues and reduce backlog in petitions [2]. - The article calls for a comprehensive legal approach to petition work, advocating for the use of legal means to resolve disputes and enhance the effectiveness of the petition system [2].