本报讯 记者殷雷 通讯员周晓文报道 12月26日，省委副书记、市委书记刘洪建率队在官渡区开展"公开 大接访"，现场听取和研究解决来访群众诉求。他强调，要深入学习党的二十届四中全会精神，认真贯 彻落实习近平总书记关于加强和改进人民信访工作的重要思想，走好新时代党的群众路线，切实维护人 民群众合法权益。 刘洪建在接待来访群众时，认真听取他们反映的新建小区住宅未通燃气等问题，详细询问有关情况，同 属地和相关部门负责同志共同研究解决办法，积极回应群众诉求，并要求全市各级党委、政府牢固树立 人民信访为人民的工作理念，换位思考、将心比心，设身处地为群众排忧解难。刘洪建还与来访群众深 入交谈，详细询问就业、收入等情况，当了解到来访群众为留昆就业的高校毕业生时，他说，市委、市 政府正在研究制定支持青年人创新创业的政策措施，加快把昆明打造成为创新之城、创业之城，希望广 大高校毕业生坚定在昆发展信心，扎根昆明创业就业，努力实现更好发展、过上更好生活。 刘洪建强调，信访是送上门来的群众工作，事关民生福祉和社会和谐稳定。要坚持以人民为中心的发展 思想，始终站在群众的立场考虑问题，用心用情办好每一件信访事项，千方百计为群众办实事解难题 ...

转自：黑龙江日报 在省人民来访来电受理中心，许勤接待来访群众，现场研究解决信访问题。他指出，信访是送上门 来的群众工作，要把群众的事当成自己的事，查明原因、明确责任，带着感情、带着温度解决好群众合 理合法诉求。许勤还视频督导检查中央巡视组移交信访事项办理化解情况，要求有关地方和部门加强整 改督查，坚持举一反三，规范程序、完善制度，推动从解决"一件事"到解决"一类事"。 许勤强调，各地各部门要坚持政治站位，学深悟透习近平总书记关于加强和改进人民信访工作的重 要思想，始终把人民放在心中最高位置，树立和践行正确政绩观，科学编制信访工作"十五五"规划，深 入推进信访工作法治化，更好维护群众合法权益和社会和谐稳定。要深化源头治理，坚持和发展新时 代"枫桥经验"，完善多渠道收集社情民意、常态化排查化解矛盾纠纷机制，畅通群众诉求表达、利益协 调、权益保障通道，努力把矛盾纠纷化解在基层、解决在萌芽状态。要提升工作质效，扎实做好中央巡 视组移交信访事项办理"后半篇文章"，持续推进重点领域矛盾化解攻坚，坚持问题化解、原因查明、责 任追究"三同步"，综合用好法律、政策、经济、行政等手段和教育、调解、疏导等办法，切实做到诉求 解决、 ...

Core Viewpoint - The provincial governor emphasizes the importance of addressing public grievances and enhancing the effectiveness of the petitioning system to ensure the resolution of citizens' reasonable demands [1][2]. Group 1: Importance of Petition Work - Petition work is a crucial part of the Party's mass work and serves as an important window to understand public sentiment [2]. - There is a need to elevate political awareness and genuinely listen to the voices of the people while responding to reasonable demands [2]. Group 2: Mechanisms and Processes - The governor calls for the deepening of the legalization of petition work, focusing on five key areas: prevention, acceptance, handling, supervision and accountability, and maintaining order [2]. - It is essential to optimize the petition work mechanism and processes, ensuring smooth channels for problem reporting and categorizing issues for effective resolution [2]. Group 3: Conflict Resolution and Management - The emphasis is placed on the source governance of conflicts and disputes, promoting early intervention and resolution at the grassroots level [2]. - The governor advocates for a systematic approach to resolving historical issues in key areas, utilizing various methods to ensure that problems are resolved satisfactorily [2]. Group 4: Responsibilities and Accountability - There is a call for clear delineation of responsibilities, with a focus on local management and graded accountability [2]. - The need for a comprehensive improvement in the effectiveness of petition work through collaborative mechanisms is highlighted [2].