Financial Data and Key Metrics Changes - For the full year of 2024, the company generated net sales of $101.5 million, a 21% increase from $83.6 million in 2023 [34] - Gross margin for 2024 was 17%, up from 10% in 2023, with Q4 2024 gross margin at 15%, an increase from 13% in Q4 2023 [37][38] - Adjusted EBITDA for 2024 was positive $5.2 million, a significant improvement from a negative $3.9 million in 2023 [38] Business Line Data and Key Metrics Changes - The increase in net sales was primarily driven by new customers from the Evoqua acquisition and a large order from the largest customer [34][36] - The company plans to focus on diversifying its customer base and product portfolio in 2025, aiming to replace lost revenue from the largest customer [14][29] Market Data and Key Metrics Changes - The company is expanding its international sales, currently selling products in over 30 countries, and has entered into new distribution agreements to enhance market presence [24][88] - The single-use bicarbonate cartridge market represents a $100 million opportunity, which the company is targeting for growth [25] Company Strategy and Development Direction - The company aims to achieve profitability on an adjusted EBITDA basis for 2025 while navigating a transition year due to the loss of a major customer [10][15] - Strategic objectives include reducing expenses, diversifying the customer base, and optimizing operations to support growth [14][29] Management's Comments on Operating Environment and Future Outlook - Management acknowledges the transition year in 2025 but remains optimistic about returning to growth, emphasizing a strong foundation built over the past two years [56][90] - Discussions with the largest customer are ongoing, with hopes of securing future agreements that could provide upside to revenue guidance [50][80] Other Important Information - The company terminated a contract manufacturing agreement, which is expected to save over $2 million annually [13][38] - Cash and investments at the end of 2024 were $21.6 million, an increase from $10.9 million at the end of 2023, indicating improved cash position [40][41] Q&A Session Summary Question: Revenue from the largest customer in 2025 - The largest customer historically generated around $45 million, and with a $34 million decline expected, the guidance reflects this loss [44][48] Question: Transition year and future growth - Management views 2025 as a transition year but aims for a return to growth within the same year, with ongoing efforts to secure new customers [52][56] Question: Factors leading to the largest customer's pivot - The decision to diversify suppliers was made prior to the current management's arrival, and there are no significant issues with other customers [64][68] Question: Growth strategy for bicarbonate cartridge business - The strategy involves introducing the product to the existing customer base, with expectations for short-term sales growth in 2025 [71] Question: Guidance on revenue and gross margin - The revenue guidance for 2025 assumes the largest customer will transition away completely, with any new agreements providing upside [77][80] - Gross margin guidance reflects a lower revenue base rather than pricing issues, as fixed costs will be spread over a smaller revenue figure [92][94]