转自：新华财经 与产品供给创新相呼应，与风险保障能力相配套，中国太保产险围绕"降低行动成本，让客户省心；消除具体担忧，让客户放心；建立长期信任，让客户安 心"，推进服务融合重构，打造"三心服务"工程，为太保服务注入新内涵。 新"国十条"实施一年来，中国太保产险始终坚持"以人民为中心"，深刻把握保险业高质量发展内涵，以太保服务为引领，聚焦国之所需、民之所盼，在"产 品侧+服务侧"双管齐下，持续加快保险保障创新，升级打造"三心服务"工程。 产品侧：聚焦金融"五篇大文章"，供给能力持续优化 中国太保产险专注主责主业，聚焦金融"五篇大文章"，打造保险产品供给矩阵，提高金融服务实体经济的质量和水平。 科技金融：服务科技企业数量达到7.5万，同比增长24%。2025年上半年，中国太保产险科技保险保费收入同比增长6.3%，服务科技企业数量持续增加，在 电子信息、生物医药、新能源等领域实现快速增长，深度服务国家战略性产业。与中芯国际、京东方等企业在集成电路领域合作，首席承保多个重大项目； 承保谷神星一号、朱雀二号等航天发射任务，支持航天事业发展；举办保险助力低空经济高质量发展研讨会，与中再集团联合推出国内首款物流无人驾驶航 ...

Core Viewpoint - The article highlights the journey of Dong Xue, an insurance consultant at Xinhua Insurance, who has transformed from a novice to a leading figure in her team through dedication to professional development and exceptional customer service [1][6]. Group 1: Professional Development - Dong Xue joined the insurance industry at the end of 2019 and quickly recognized the importance of professional knowledge after an initial oversight led to a missed opportunity with a client [6]. - She actively pursued learning opportunities, including courses from Dr. Zheng Ronglu, and committed to staying updated on industry trends and product details to better serve her clients [6][9]. - Through meticulous service and understanding of client needs, she successfully designed comprehensive wealth protection plans, leading to her first significant policy of 100,000 [6]. Group 2: Customer-Centric Service - Dong Xue developed a "Three Hearts" service system: sincerity, dedication, and attention to detail, which has significantly enhanced her client relationships [8]. - She provided compassionate support to clients in distress, such as assisting a grieving client with claims and offering emotional support, which fostered deep trust and loyalty [8]. - Many of her clients have become personal friends, and over half of her new clients come from referrals by satisfied customers, demonstrating the effectiveness of her relationship-building approach [9]. Group 3: Recognition and Future Aspirations - Dong Xue received the 2025 IDA Copper Dragon Award, recognizing her outstanding service and performance, making her the only insurance consultant in Laiyang to achieve this honor [1][6]. - Despite her achievements, she remains committed to continuous improvement and client engagement, emphasizing the importance of being a reliable presence in her clients' lives [9]. - Dong Xue views her role in the insurance industry as one of love and responsibility, aiming to create more value for both her company and society in the future [9].