互联网保险转型提质

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互联网保险搭上数智化快车
Jing Ji Ri Bao· 2025-06-05 22:08
Core Insights - The "2024 China Internet Insurance Consumer Insight Report" indicates that the internet insurance innovation ecosystem is rapidly forming, driven by technological empowerment and digitalization of consumer scenarios, with a prediction that internet insurance will exceed 1 trillion yuan in the next five years [1][2] Group 1: Market Trends - China maintains its position as the second-largest insurance market globally, with a significant increase in consumer insurance awareness and spending, leading to a shift from basic coverage to refined protection and wealth management [1][2] - 60% of consumers plan to upgrade their insurance coverage based on existing products, indicating a trend towards enhanced protection [2] Group 2: Regulatory Environment - Recent regulatory guidelines have clarified the functional positioning and development direction of internet insurance, providing a solid institutional guarantee for the industry's healthy development [2] - The establishment of a specialized regulatory framework for internet insurance is emphasized, focusing on dynamic filing, product classification, and algorithm registration to enhance transparency and protect consumer rights [3] Group 3: Technological Integration - The report highlights the increasing use and acceptance of smart claims, intelligent customer service, and smart insurance recommendations among consumers, reflecting the industry's embrace of digital transformation [1] - The need for unified technical standards and evaluation criteria in areas such as smart underwriting and data sharing is stressed to improve industry credibility and consumer protection [3]