Core Viewpoint - The launch of the "High-Quality Insurance and Intelligent Services - 2025 Social Security Services Reach Every Household" initiative in Hangzhou aims to enhance social security policy awareness and accessibility for citizens [1] Group 1: Event Overview - The event features a "policy market" where staff provide consultations on insurance contributions, transfers, retirement processing, and benefit claims [1] - An online policy live broadcast shares efficient social security practices and addresses common concerns regarding insurance, delayed retirement, and benefit claims [1] Group 2: Achievements and Statistics - As of September 2023, the number of participants in basic pension insurance and work injury insurance in Hangzhou reached 9.8467 million and 7.3183 million, respectively, marking increases of 1.527 million and 984,700 since the end of the 13th Five-Year Plan [1] - The "Artificial Intelligence + Social Security Service" initiative has achieved a comprehensive online service rate of over 97% [1] Group 3: Community Engagement - All 13 districts and counties, including the West Lake Scenic Area, have initiated various services, such as guiding citizens to utilize smart applications for social security policy inquiries [1] - A series of activities titled "Social Security Policies Entering Schools, Enterprises, Communities, and Construction Sites" are being conducted to further promote awareness [1]

Core Points - The event "High-Quality Insurance and Intelligent Services - 2025 Social Security Services into Thousands of Homes" was launched to address common public concerns regarding pension transfer, multi-location insurance, and retirement processes [1][2] - The initiative aims to enhance public understanding of social security policies through a combination of online and offline services, ensuring accessibility for various demographics [2][3] Group 1: Event Overview - The event featured 12 consultation stations where social security planners provided detailed answers to citizens' inquiries about insurance, retirement, and benefit claims [2] - A new "cloud live broadcast room" was introduced to discuss current social security policies and showcase innovative services such as big data analysis and AI customer service [2][3] Group 2: Policy and Service Innovations - The city of Hangzhou is focusing on building a "common prosperity social security system" during the 14th Five-Year Plan, with a goal of efficient management and warm services [3] - As of September, the number of participants in basic pension insurance and work injury insurance reached 9.8467 million and 7.3183 million, respectively, showing increases of 1.527 million and 984,700 compared to the end of the 13th Five-Year Plan [3] Group 3: Future Plans - The city social security center plans to continue enhancing service efficiency and warmth, aiming to improve public satisfaction and contribute to the construction of a "happy Hangzhou" [4]