Group 1 - The article discusses the compliance of facial recognition technology in the express delivery industry, particularly focusing on the mandatory use of facial recognition for identity verification in certain services [1][2] - The "Facial Recognition Technology Application Safety Management Measures," effective from June 1, 2023, prohibits the use of facial recognition as the sole verification method [2][3] - The investigation revealed that companies like Fengchao and EMS require facial recognition as a compulsory step in their online identity verification process, which contradicts the new regulations [3][4] Group 2 - The study involved testing 15 express delivery service apps and visiting over 30 delivery points, finding that most companies offer alternative verification methods, while Fengchao and EMS do not [2][3] - In offline scenarios, some self-service kiosks at delivery points automatically capture facial images without clear user notification, raising concerns about compliance with privacy regulations [5][6] - The article highlights that many delivery points lack prominent signage indicating that facial recognition is being used, which is a requirement under current regulations [7][8]