人脸识别技术应用合规

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寄件强制刷脸为哪般?用户质疑:网点标准不一,担心隐私泄露
Nan Fang Du Shi Bao· 2025-07-17 04:00
Core Viewpoint - The implementation of facial recognition technology in the express delivery industry raises compliance concerns regarding personal information protection, particularly in light of the newly enacted "Facial Recognition Technology Application Security Management Measures" which prohibits using facial recognition as the sole verification method [2][5][12]. Group 1: Regulatory Framework - The "Facial Recognition Technology Application Security Management Measures" established core principles for facial information processing, emphasizing clear purpose, minimal necessity, and strict protection [2]. - The new regulations explicitly forbid using facial recognition as the only verification method in public spaces, requiring clear signage and lawful determination of information collection areas [2][5]. - Current laws and regulations do not mandate facial recognition for identity verification in express delivery, allowing for alternative methods such as presenting valid identification [5][6]. Group 2: Industry Practices - Some express delivery services, like Fengchao and EMS, have implemented mandatory facial recognition for online parcel sending, citing compliance with real-name registration requirements [3][4]. - The practice of "face photo archiving" at some delivery points is justified by companies as a means to resolve disputes over parcel collection, although experts argue it is not the only method available [7][10]. - Public sentiment is divided, with some individuals supporting the efficiency of facial recognition, while others express concerns over privacy and the necessity of such measures [10][11]. Group 3: Expert Opinions - Experts emphasize that the application of facial recognition should be based on user consent, minimal necessity, and legal purposes, suggesting that current practices may exceed necessary verification methods [12][13]. - Recommendations include establishing industry standards to define appropriate scenarios for facial recognition use, particularly in high-risk situations, while promoting alternative verification methods [14]. - Legal experts highlight the importance of compliance with personal information protection laws, advocating for transparency and user rights in the collection and use of sensitive data [13][14].