会员店商业模式
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开心农场,正在教山姆“做会员店”?
Sou Hu Cai Jing· 2025-12-04 04:39
Core Insights - The article discusses the success of "Happy Farm Membership Store" in contrast to other membership stores, particularly highlighting its ability to thrive despite the struggles faced by competitors like Sam's Club [2][5][10] - Happy Farm is not merely a "high-end version of Happy Farm" but is described as a "grassroots version of Sam's," indicating a different operational model that appeals to consumers [6][10] Group 1: Market Performance - Happy Farm Membership Store opened its first location in Shenyang and has experienced overwhelming popularity, with long queues even on weekdays and sustained high foot traffic during holidays [5][11] - The second store opened in a previously underperforming commercial area but also attracted significant crowds, demonstrating its strong market appeal [5][11] Group 2: Business Model Comparison - Sam's Club relies heavily on a membership fee model that creates a "consumer alliance," but has faced criticism for its shift towards more mainstream product offerings, leading to a decline in member trust [8][10] - In contrast, Happy Farm's membership system is designed to offer price commitments rather than just a barrier to entry, with a "refund anytime" policy that reflects confidence in product quality [8][10][15] Group 3: Consumer Trust and Quality Assurance - Happy Farm's success is attributed to its ability to provide high-quality products at competitive prices, addressing the uncertainties often associated with traditional markets [13][15] - The store sources 80% of its products from self-operated farms, ensuring quality control from the source, which enhances consumer trust [13][15] - The combination of vertical self-operation, quality selection, and on-site food preparation creates a robust "quality trust" that traditional markets cannot offer [15][17] Group 4: Consumer Experience - The appeal of Happy Farm lies in its ability to merge the affordability and atmosphere of traditional markets with the reliability and quality assurance of supermarkets [15][17] - The store effectively captures the modern consumer's desire for quality without the worry of product uncertainty, fulfilling a critical market demand [17]