Group 1 - The topic of cleaners' restrooms gained traction on social media, with a photo of a cleaner resting in a toilet stall receiving over 50,000 likes, prompting calls for designated rest areas for cleaners [1] - The narrative around cleaners has shifted, revealing deeper issues such as low wages, fines, and the need to conceal their age to secure jobs in urban settings [2][12] - Cleaners face strict regulations at work, including prohibitions on using elevators, playing on phones, and leaving their posts, which leads to significant penalties for non-compliance [4][5][6] Group 2 - The high turnover rate among cleaners is attributed to the demanding nature of their work and the physical toll it takes, with many suffering from ailments due to the job's requirements [9][18] - Cleaners often lack formal contracts, which exacerbates their vulnerability, as they are not guaranteed labor rights or protections [16][19] - The societal perception of cleaners often reduces them to objects of sympathy, overlooking their agency and the complexities of their lives [2][30] Group 3 - Many cleaners juggle multiple jobs to make ends meet, reflecting a broader trend of self-exploitation in low-wage work environments [20][24] - The absence of designated rest areas for cleaners is a systemic issue, often resulting from poor design and planning in commercial spaces [22] - Cleaners possess a unique understanding of their urban environment, prioritizing cost-effective choices over leisure activities, which shapes their daily lives [29]