中国民航网 通讯员王俊锟 报道：在首都机场旅客出港安检现场，总能看到一个挺拔的身影——他就是 有着20余年党龄的老班长白树杰。这位安检现场的"老大哥"，始终将"人民航空为人民"刻在心头， 以"带好班组、护好旅客、暖好同事"为信条，扎根旅检一线。他不仅是安全防线的守护者，更以"凝心 工程"为笔，用实实在在的关怀凝聚团队力量，让每位成员在国门安检岗位上感受集体温暖，并肩前 行。 严管厚爱铸班魂 匠心守护安全线 作为班组带头人，他每天提前到岗梳理客流预判、合理调配人力，确保高峰时段不出现长时间排队。执 勤中，他总是守在最繁忙的通道，手把手指导同事规范开展旅客证件查验、人身安检、行李开包检查等 核心工作，遇到旅客不理解的情况，他第一时间上前耐心解释，用专业服务化解矛盾。他深知，班组的 战斗力源于每一位成员的默契配合，所以日常工作中格外注重细节管理：从规范安检手势、优化沟通话 术，到合理安排轮休，他都考虑得细致周全。在他的带领下，班组始终保持"零投诉、零差错"的良好记 录，而他以身作则的担当，也让"跟着白哥干、心里有底"成为班组成员的共识。 特殊时刻勇担当 暖心聚力克难关 近期流感高发，班组多名年轻员工陆续病倒，一线勤 ...

Core Viewpoint - The Capital Airport Security Company is implementing various measures to enhance employee engagement and satisfaction, aiming for high-quality development through its "凝心工程" (Cohesion Project) initiative [1]. Group 1: Strengthening Confidence - The company focuses on solidifying employee skills as a core strategy to boost confidence, aligning training with summer travel demands [2]. - Targeted training methods include service experience sharing, visual comparisons, and case study discussions to enhance practical skills [2]. - Recognition programs for outstanding employees are in place to increase morale and confidence during peak travel periods [2]. Group 2: Gathering Employee Sentiments - The company has established a comprehensive employee feedback mechanism to understand their needs regarding work environment and career development [3]. - Immediate feedback and action plans are created based on frontline employee situations during peak travel [3]. - A "team discussion" platform is set up to involve employees in decision-making, enhancing team cohesion [3]. Group 3: Providing Warmth and Care - The company has initiated a "Summer Cooling" campaign to provide frontline employees with necessary supplies and facilities to cope with high temperatures [4]. - Mental health support is offered through an online consultation platform and personal conversations to alleviate stress [4]. - Practical issues such as childcare and medical consultations are addressed to create a supportive work environment [4]. Group 4: Leading with Example - The company promotes a "Party Member Identity" initiative to use party leadership as a means to foster unity among employees [7]. - Demonstration channels are established at security checkpoints to encourage proactive behavior among party members [7]. - The company conducts themed activities to reinforce its mission and unify employees under the common goal of serving the public [7]. Group 5: Overall Impact - The "凝心工程" effectively integrates employee care into summer travel security operations, enhancing internal motivation and sense of belonging [5]. - This initiative not only supports frontline employees but also transforms collective strength into robust security capabilities and drives the company's high-quality development [5].