合规管理与消费者权益保护
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董希淼:消费金融公司应加快迈向高质量发展丨金融百家
2 1 Shi Ji Jing Ji Bao Dao· 2025-11-04 12:40
Core Viewpoint - The revision of the "Management Measures for Consumer Finance Companies" in 2024 aims to promote high-quality development by ensuring consumer rights protection and supporting consumption recovery and expansion [1][3]. Regulatory Environment - The implementation of new regulatory policies, including the "Assisted Loan New Regulations," is expected to impact the business models and pricing strategies of consumer finance companies, leading to a more compliant and risk-controlled operational phase [1][2]. - The financial regulatory authority has emphasized the need for consumer finance companies to reduce reliance on external lending institutions and to lower high-risk business exposure [2][4]. Industry Development - Consumer finance companies are encouraged to enhance their technological investments and team building to improve core competencies in customer acquisition and risk control [2][3]. - The focus on "responsible consumer finance" is seen as a vision for companies to transform policy pressures into motivation for improvement, aiming to lower comprehensive financing costs for borrowers [3][4]. Strategic Positioning - Companies should seek differentiated competition by focusing on specific consumer scenarios or target groups, moving away from a "scale-first" approach to a more specialized service offering [3][4]. - Emphasizing the use of financial technology, such as AI and big data, is crucial for precise customer profiling and risk-based pricing [4][5]. Risk Management and Compliance - Companies must enhance their risk pricing and operational capabilities, moving away from high-interest models to ensure sustainability within regulated interest levels [4][5]. - A comprehensive compliance management system should be integrated into all business processes to protect consumer rights and minimize complaints [5][6]. Business Model Optimization - The shift from a reliance on guarantee and credit enhancement models to a self-controlled risk management approach is essential for sustainable growth [4][6]. - Companies should aim for a balanced business structure that combines strong self-operated services with selective external partnerships to enhance overall operational efficiency [6].