Core Viewpoint - The charging treasure market is facing significant turmoil due to safety concerns, leading to recalls and regulatory actions, with Ugreen Technology caught in the controversy over product safety and consumer complaints [1][5]. Group 1: Market and Regulatory Actions - Major brands like Romoss and Anker have recalled large quantities of charging treasures due to issues with Ampre's faulty battery cells [1]. - The Civil Aviation Administration of China has prohibited passengers from carrying charging treasures without clear 3C certification or those that have been recalled, effective June 28 [1]. Group 2: Ugreen Technology's Response - Ugreen Technology, a leading brand in the charging treasure market, did not participate in the recall but claims all its products on sale have obtained CCC certification [2]. - The company launched a "trade-in" program for customers who purchased non-compliant charging treasures, offering up to 500 yuan in subsidies for exchanges [2]. - However, the implementation of the trade-in program faces challenges, particularly in the logistics of returning old products [2][5]. Group 3: Consumer Complaints and Quality Issues - Ugreen has received 1,436 complaints on Black Cat Complaints, primarily concerning product quality, after-sales service, and misleading advertising [1][3]. - The company has a high reliance on outsourced production, with over 70% of its revenue coming from this model, which has led to quality control issues [4]. - Ugreen has faced regulatory penalties in the past for product quality violations, indicating ongoing concerns about its manufacturing practices [4]. Group 4: Brand Image and Trust Issues - The current crisis reflects deeper challenges within Ugreen's outsourcing model, as consumer trust is eroded by quality issues and ineffective customer service [5]. - The volume of complaints highlights a collective skepticism regarding Ugreen's commitment to quality and compliance with safety standards [5].