场景与生态建设

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周六日不打烊 银行网点变身“金融便利店”
Zhong Guo Zheng Quan Bao· 2025-08-08 07:20
"为进一步提升金融服务质量与效率,满足您多样化的业务办理需求,我行决定辖内各网点恢复365 天无休服务。"近期,深圳福田银座村镇银行将其营业时间调整为:周一至周五早8点半至晚5点半,周 六、周日及法定节假日早9点至晚4点。 像深圳福田银座村镇银行这样,不区分对公零售业务、不区分节假日的全年无休网点服务模式目前 在全国范围内并不多见。专家表示,此举在一定程度上反映出面对激烈的市场竞争,银行努力探索差异 化服务。在低利率市场环境下,银行为比拼综合服务不断变革。未来,银行将更加注重场景与生态建 设,将在构建特色支行或特色网点的道路上加快步伐。 银行网点休息制度各异 多数银行采取周末网点轮休或节假日网点轮休制度。例如,徽商银行北京分行表示,2025年4月1日 至2025年11月30日,对辖内各营业网点实施周末轮休制度。徽商银行北京望京支行、中关村支行等在周 六轮休,周日正常营业。徽商银行北京大红门支行、常营支行等在周六正常营业,周日轮休。而在法定 节假日前后,如遇周六或周日调整为正常上班,则网点当天不轮休。国债发行日(首日),网点不轮 休。 2025年端午节假期期间,光大银行北京分行辖内网点及社区支行轮流营业1-2天 ...
周六日不打烊银行网点变身“金融便利店”
Zhong Guo Zheng Quan Bao· 2025-06-23 21:10
Group 1 - The core viewpoint of the articles highlights the shift in banking services towards 365-day operations and differentiated service offerings in response to intense market competition [1][2][5] - Shenzhen Futian Yinzuo Village Bank has adjusted its operating hours to provide year-round service, reflecting a trend among banks to enhance customer experience and attract clients [1][2] - Many banks still follow a weekend and holiday rotation system for their branches, indicating a diverse approach to branch operations across the industry [1][2] Group 2 - The banking industry is transitioning from a transaction-based model to a service-oriented model, focusing on reducing ineffective branches and enhancing customer service [2][3] - Banks are increasingly sensitive to operational costs and are likely to close or merge branches that do not cover their costs or lack competitive advantages [3] - The industry is facing pressure to transform from a reliance on interest income to a comprehensive service model, emphasizing the importance of scenario and ecosystem development [3][4] Group 3 - Technological advancements and digital transformation are crucial for banks to control costs and improve service quality, with a focus on AI risk control and blockchain settlement [4] - Banks are adopting a "small but light" and "comprehensive yet precise" approach to branch layout, moving towards intelligent, lightweight, and scenario-based services [4] - The future of banking will see more small and medium-sized banks adopting unique branch models, emphasizing the need for genuine differentiation rather than superficial branding [5]