Core Viewpoint - The establishment of urban observers is a practical implementation of the concept that "the people build the city, and the city serves the people," allowing citizens to actively participate in urban governance and address overlooked issues [1][2][3] Group 1: Urban Observer Initiatives - Various regions, including Shaanxi, Jiangxi, and Guangdong, have mobilized individuals from diverse fields, such as couriers and ride-hailing drivers, to serve as urban observers [1] - Urban observers act as representatives of citizens, engaging in urban "health checks" and providing suggestions to ensure governance aligns with public needs [1] Group 2: Problem Identification and Resolution - Urban observers are not only capable of identifying issues but also play a role in problem-solving, as seen in Suzhou, where property representatives collaborated with administrative departments to address frequent issues like illegal street vending and parking violations [1] - The establishment of a "15-minute rapid response circle" enhances the efficiency of addressing urban problems [1] Group 3: System Improvement for Urban Observers - To maximize the effectiveness of urban observers, it is essential to improve the relevant systems and mechanisms, including providing necessary training and tools for reporting issues [2] - A rapid response and processing mechanism should be established to ensure timely feedback and efficient handling of reported problems, creating a closed-loop system for governance [2] - Incentive mechanisms, such as a points system, can enhance participation and a sense of achievement among urban observers [2]