外卖配送时长计算
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外卖新标准实施两周后,骑手仍在“与时间赛跑”
3 6 Ke· 2025-12-16 10:50
Core Viewpoint - The implementation of the new national standard for food delivery platforms aims to address irrational competition and the lack of protection for delivery personnel, but the pressure on riders to deliver quickly remains unchanged despite these regulations [1][10]. Group 1: Delivery Standards and Regulations - The State Administration for Market Regulation released a recommended national standard for food delivery platforms, which includes guidelines for dispatch algorithms to consider factors like traffic conditions and weather [1]. - The standard specifies that delivery time calculations for electric bicycle riders should be based on an average speed of no more than 15 km/h [1][11]. - Despite the new standards, riders report that the time pressure remains intense, with delivery times still tightly scheduled [7][10]. Group 2: Rider Experiences and Challenges - Riders like Chen Kang face significant time pressure, often racing against the clock to complete multiple orders within tight deadlines [3][6]. - Many riders express a desire for even a few extra minutes to complete deliveries, indicating that the current time constraints are too stringent [10]. - The experiences of riders across different regions highlight the challenges posed by varying terrain and the need for faster delivery times, which can lead to unsafe driving behaviors [9][13]. Group 3: Platform Responses and Future Outlook - Major platforms like Meituan and JD Delivery have voluntarily committed to implementing the new standards, aiming to improve service management and protect the rights of delivery personnel [13]. - The effectiveness of the new standards in alleviating pressure on riders and improving safety remains to be seen, as the lack of mandatory enforcement may hinder compliance [13].