Financial Data and Key Metrics Changes - The full year adjusted earnings per share finished at $1.12, exceeding the top end of the targets communicated at the beginning of the fiscal year [8] - Adjusted operating margin was 5%, with 7% in the Americas [9] - Fourth quarter revenue was $788 million, in the upper end of the estimated range, benefiting from stronger-than-expected order growth in the Americas [22] - Organic revenue declined by 5% compared to the prior year, with a 3% decline in the Americas and a 10% decline in International [24] Business Line Data and Key Metrics Changes - The Americas segment saw a 12% growth in orders during Q4, marking the sixth consecutive quarter of year-over-year order growth [9][28] - The International segment experienced a 1% growth in orders, driven by strong growth in India and Spain, offset by weakness in Germany and the UK [28] - The small and midsize business segment, particularly the AMQ brand, grew at a strong double-digit percentage in fiscal '25 [16] Market Data and Key Metrics Changes - US office leasing activity in Q4 increased by 24% versus Q3 and 23% year-over-year, marking the highest quarter of leasing activity in three years [10] - The healthcare industry is poised for continued growth, driven by an aging US demographic requiring more healthcare services [15] Company Strategy and Development Direction - The company aims to lead the transformation of the workplace, focusing on creating workspaces that adapt to changing employee needs [11] - The strategy includes expanding reach within markets, with all customer segments in the Americas posting year-over-year order growth, except for the consumer business [14] - The company is developing a new ERP system to simplify processes and enhance capabilities, targeting a go-live in calendar year 2026 [19] Management's Comments on Operating Environment and Future Outlook - Management expressed optimism about the progress made against the strategy despite a dynamic environment of evolving tariff and trade policies [20] - The company anticipates organic revenue growth of 4% to 6% for fiscal 2026, assuming a stable macro environment and continued positive sentiment from large corporate customers [32][36] - Management acknowledged the uncertainty in the macro environment but remains hopeful about demand due to the ongoing return to office trends [80][84] Other Important Information - The company generated $100 million of free cash flow and returned $84 million to shareholders [18] - A tariff recovery charge was announced, which is tied to tariffs and inflationary pressures, and could be adjusted based on the evolving tariff landscape [89] Q&A Session Summary Question: Can you run through the commentary around the order pacing through the fourth quarter? - Management noted that orders followed normal seasonal patterns, with strong growth in February and expectations for strong order levels due to the tariff recovery charge [41][42] Question: What actions are being taken to improve profitability in the International segment? - Management expects growth in the International business and is reviewing the cost structure to enhance profitability [44][45] Question: Can you clarify the variable compensation and tax items recorded in Q4? - The tax items were driven by a regulation change and strategic tax planning, while variable compensation adjustments are tied to these tax changes [53][55] Question: What is the sentiment regarding buybacks in the current environment? - The company targeted buybacks to offset dilution and plans to continue this strategy in fiscal 2026 [61] Question: How flexible is the tariff recovery charge? - The charge is a stated percentage of list price and may be adjusted based on the evolving tariff landscape [89][90] Question: What is the outlook for small and medium business growth? - While there was softness in Europe, the Americas segment showed order growth, and the company plans to continue investing in this area [94][96]