Workflow
平台强制调价
icon
Search documents
携程私自调价被约谈,有酒店反复协商后取消调价助手,有商家沟通不成直接下架
Sou Hu Cai Jing· 2025-09-19 11:11
Core Viewpoint - The article discusses the ongoing issues between hotels and Ctrip regarding the platform's pricing intervention, highlighting complaints from multiple hotels about unauthorized price adjustments and the challenges faced in canceling the pricing assistant feature [1][3][6]. Group 1: Issues Faced by Hotels - Multiple hotels in Zhengzhou and Wuhan reported that Ctrip's pricing assistant was interfering with their pricing strategies, leading to forced price reductions without prior consent [1][6]. - Hotel managers expressed frustration over the inability to effectively communicate with Ctrip to resolve these pricing issues, often leading to a cycle of temporary cancellations of the pricing assistant that would be reinstated shortly after [3][7]. - One hotel manager noted that the platform had previously reduced room prices by over 50%, significantly impacting their revenue during peak holiday periods [3][7]. Group 2: Actions Taken by Hotels - After persistent communication, one hotel manager was able to cancel the pricing assistant, but expressed uncertainty about how long this would last, indicating a lack of trust in the platform's practices [3][6]. - Another hotel manager decided to delist their hotel from Ctrip after repeated unsuccessful attempts to negotiate pricing, citing excessive and frequent price adjustments as the primary reason [6][8]. - The article mentions that hotels are now exploring alternative platforms to reduce reliance on Ctrip, indicating a shift in order sources from a previous 4:6 ratio to 3:7 in favor of other platforms [8].