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弹幕“注水”治理
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莫让弹幕“注水”破坏直播生态
Jing Ji Ri Bao· 2025-12-01 00:57
Core Insights - The Beijing Market Supervision Administration has imposed a fine of 100,000 yuan on a biotechnology company, marking the first enforcement case against "professional barrage commentators" in the live e-commerce sector, indicating a strengthening of regulation against "watered" barrage behavior [1] - Barrages, as an important interactive form in e-commerce live streaming, enhance user engagement and trust, but some merchants employ internet trolls to post fabricated user experiences and exaggerate product efficacy, which harms consumer rights and disrupts the healthy ecosystem of live e-commerce [1] - Short-term effects of false barrages lead to irrational purchasing decisions by consumers, while long-term effects include a trust crisis in live e-commerce and hindered access to genuine market information for merchants, ultimately damaging platform credibility and the industry's growth potential [1] Regulatory and Industry Response - Regulatory authorities must impose strict penalties using laws such as the "Network Transaction Supervision and Administration Measures" to accurately target the organization of trolls and manipulation of traffic, with severe cases potentially included in the social credit system to increase the cost of violations [2] - Industry self-regulation is essential, with industry associations taking the lead to establish self-regulatory agreements and internal supervision mechanisms, implementing joint resistance against non-compliant members to purify the industry [2] - Consumer rationality is also crucial, necessitating enhanced media literacy education to help users identify troll barrages and guide rational consumption [2] - A multi-faceted approach involving platform governance, regulatory enforcement, industry self-regulation, and consumer rationality is required to build a clear, healthy, and sustainable live e-commerce ecosystem [2]