电商直播服务
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莫让弹幕“注水”破坏直播生态
Jing Ji Ri Bao· 2025-12-01 00:57
Core Insights - The Beijing Market Supervision Administration has imposed a fine of 100,000 yuan on a biotechnology company, marking the first enforcement case against "professional barrage commentators" in the live e-commerce sector, indicating a strengthening of regulation against "watered" barrage behavior [1] - Barrages, as an important interactive form in e-commerce live streaming, enhance user engagement and trust, but some merchants employ internet trolls to post fabricated user experiences and exaggerate product efficacy, which harms consumer rights and disrupts the healthy ecosystem of live e-commerce [1] - Short-term effects of false barrages lead to irrational purchasing decisions by consumers, while long-term effects include a trust crisis in live e-commerce and hindered access to genuine market information for merchants, ultimately damaging platform credibility and the industry's growth potential [1] Regulatory and Industry Response - Regulatory authorities must impose strict penalties using laws such as the "Network Transaction Supervision and Administration Measures" to accurately target the organization of trolls and manipulation of traffic, with severe cases potentially included in the social credit system to increase the cost of violations [2] - Industry self-regulation is essential, with industry associations taking the lead to establish self-regulatory agreements and internal supervision mechanisms, implementing joint resistance against non-compliant members to purify the industry [2] - Consumer rationality is also crucial, necessitating enhanced media literacy education to help users identify troll barrages and guide rational consumption [2] - A multi-faceted approach involving platform governance, regulatory enforcement, industry self-regulation, and consumer rationality is required to build a clear, healthy, and sustainable live e-commerce ecosystem [2]
想要“卖得好”,“双11”电商直播拼什么
Jing Ji Ri Bao· 2025-11-11 02:56
Core Insights - The e-commerce live streaming sector has seen a significant surge during this year's "Double 11" shopping festival, with over 41,000 merchants participating and a 500% increase in sales, indicating a robust consumer market [1] - There is a notable shift in live streamers' roles from mere sellers to professional opinion providers, focusing on trust and expertise rather than just promotional tactics [1] - The competitive advantage of e-commerce live streaming lies in its ability to connect production and consumption, integrating supply chains to deliver quality products at lower costs [1][2] Group 1 - The live streaming industry is transitioning from a traffic-driven model to a trust-driven model, emphasizing quality control and a stable supply chain to support credible content [1] - Each live stream serves as an "instant dialogue" between consumer demand and industry supply, promoting collaborative innovation across various sectors [2] - There are existing challenges in the shopping experience, such as product misrepresentation and poor customer service, which need to be addressed to enhance consumer satisfaction [2] Group 2 - The development of e-commerce live streaming should not be limited to promotions; it should leverage the traffic from "Double 11" to improve industry regulations and ecosystem [3] - Platforms must establish transparent and fair credit evaluation systems to combat false advertising and inadequate after-sales service, ensuring consumer rights are protected [3] - The industry's sustainability will ultimately depend on product quality and reputation, with a focus on regulations and standards to foster long-term growth [4]
“双11”电商直播拼什么
Jing Ji Ri Bao· 2025-11-09 21:45
今年"双11",电商平台直播再度掀起购物热潮。10月9日至10月19日,某电商平台上超过4.1万商家直播 销售额增长500%,销售额破千万元的店铺直播间数量增长200%。电商直播依然是"双11"的重要增长引 擎,也显示出消费市场的火热气象。 当然,电商直播的发展也不能停留于单纯的促销,更应以"双11"带来的流量关注为契机,推动行业完善 制度与生态。平台要健全交易与信用规则,建立透明、公正的信用评价体系,压实虚假宣传、价格欺 诈、售后不力等治理责任。这不仅是维护消费者权益的必要举措,更为行业长远发展扫清障碍、奠定基 石。通过大数据监测与算法优化,让优质内容与诚信主播获得更多曝光,让"守信者得利、失信者受 限"成为行业共识。 数据背后更值得关注的是电商直播的悄然转变。越来越多主播正从单纯"带货者"向专业意见提供者转型 ——他们不再只推介商品,而是以专业知识、真实体验、客观测评赢得消费者信任,消费者想要看到的 不再是铺天盖地的"秒杀倒计时",而是真实、专业、可信的推荐体验。一系列变化表明,直播行业正从 流量驱动转向信任驱动。 可以想见,电商直播的核心最终将回归产品与口碑,以规范和品质换取行业可持续发展的确定性。 在 ...
一财社论:强化立规和监管,促进电商直播行业健康发展
Di Yi Cai Jing· 2025-09-24 13:24
在9月23日市场监管总局举行的专题新闻发布会上,相关负责人表示,《直播电商监督管理办法》(下 称《管理办法》)经向社会征求意见后近期将正式公布实施。 就完善制度建设方面来说,要瞄准重点环节对症下药。 直播电商平台、直播间运营者、直播营销人员及其服务机构等构成了产业链条,其中电商平台的责任更 为直接和重要。除了《管理办法》即将出台之外,目前,《直播电商平台服务管理基本要求》《网络交 易合规数据报送规范》两项国家标准已完成立项,正在加快推进起草制定,对平台运行的规定会更加细 致,责任和追究体系更加明确。 对直播间运营者、直播营销人员,《管理办法》(征求意见稿)明确,直播营销人员要真实、准确、全 面地介绍商品或者服务,不得欺骗、误导消费者,否则就会受到相应处罚。 在上述市场监管总局的新闻发布会上,相关负责人表示,《管理办法》细化了不履行法定义务的相关具 体情形,根据相关法规一一明确了处罚依据,从而增加了《管理办法》的可操作性和针对性。 电商直播行业的迅猛发展使得立规越来越迫切,甚至将来为此专门立法也会成为一项重要工作。 《管理办法》进一步明确了直播电商平台、直播间运营者、直播营销人员及其服务机构等主体的法律责 任, ...
城市24小时 | 机场“上新”,沿海大省补齐“最后拼图”
Mei Ri Jing Ji Xin Wen· 2025-07-14 16:24
Core Points - Lishui Airport is set to officially open on July 18, marking the city's entry into the "aviation era" with a design capacity of 1 million passengers and 4,000 tons of cargo annually [1] - The airport will initially operate routes to major cities including Beijing and Shanghai, with plans to expand to other popular destinations starting in August [1][2] - Lishui, located in the southwestern part of Zhejiang province, has been historically underserved in terms of transportation, which the new airport aims to address [2] Summary by Category Airport Development - Lishui Airport is classified as a domestic branch and tourism airport, designed to enhance connectivity and stimulate local economic growth [1][2] - The airport's terminal design incorporates local natural features, aiming to provide a comfortable travel experience [1] Economic Impact - The opening of Lishui Airport is expected to reduce travel time to major cities, thereby attracting more businesses and tourism to the region [2] - The airport is seen as a crucial addition to Zhejiang's airport network, filling a gap in air transport services in the southwestern region of the province [2] Future Projections - By 2027, the overall airport capacity in Zhejiang is projected to exceed 100 million passengers and 1.5 million tons of cargo, indicating significant growth in the aviation sector [4]
服务提质 管理增效(深阅读)
Ren Min Ri Bao· 2025-05-25 22:13
Group 1: New Employment Groups - General Secretary Xi Jinping emphasizes the importance of management and services for new employment groups such as delivery workers and ride-hailing drivers, highlighting the need to fill service gaps and enhance management [1] - Various local initiatives are being implemented to improve management services, support skill development, protect rights, and facilitate career advancement for these new employment groups [1] Group 2: Delivery Workers' Support - Delivery workers in Hangzhou, like Lu Qi, have seen improvements in their working conditions, including designated parking spaces and easier access to residential areas, enhancing their sense of belonging [2] - The establishment of rider stations and community service centers provides delivery workers with various support services, including psychological counseling and family events, fostering community integration [2][3] - The "Rider Exchange" initiative allows delivery workers to participate in urban governance, reflecting their familiarity with local conditions and enabling them to provide feedback and support [3] Group 3: Ride-Hailing Drivers' Assistance - In Chengdu, ride-hailing drivers like Zeng Shifu benefit from legal aid services that help them recover losses from accidents, demonstrating the support available for their operational challenges [5][6] - The Chengdu ride-hailing association has established volunteer teams to provide legal assistance and conduct public legal education, enhancing drivers' awareness of their rights [6] Group 4: E-commerce Employment Support - The establishment of "Gig Stations" in Beijing's Shijingshan District offers local residents, such as Liu Dan, access to skill training in e-commerce and live streaming, facilitating job opportunities close to home [7] - The "Employment Express" online platform connects job seekers with local employment services, resulting in significant job placements and support for long-term employment [8]