Core Points - An elderly woman in Wenzhou, Zhejiang, was targeted by a scam involving a fake customer service call from a short video platform, leading to a potential financial loss of 260,000 yuan [1][6] - The police intervened in time, preventing any financial loss by disconnecting the phone from the scammer's control [3][4] Group 1 - The elderly victim received a call claiming her account had been activated for a live streaming membership, which would incur a monthly fee of 800 yuan if not canceled [6] - The scammer successfully convinced the victim to download a malicious app, leading to remote control of her phone and a "screen sharing" situation [6][7] - The police used a toothpick to remove the SIM card from the phone, effectively cutting off the scammer's access [3][4] Group 2 - The incident highlights the dangers of downloading apps from unverified sources, as the malicious app contained a Trojan virus that allowed remote access to the victim's phone [6][7] - The police provided guidelines for individuals whose phones may be compromised, including removing the SIM card, turning off the home router, freezing bank accounts, and checking for other malware [7]

Core Viewpoint - The article highlights the increasing prevalence of mobile remote control scams, emphasizing the need for heightened awareness and caution among smartphone users to prevent falling victim to such fraudulent activities [12][18]. Group 1: Incident Overview - A woman in Huzhou, Zhejiang Province, received a fraudulent message about a delivery, which led her to a scam involving a fake app membership [2][3]. - The scammer impersonated customer service, claiming the victim had unknowingly subscribed to a costly membership, prompting her to follow their instructions [5][7]. - The victim was misled into downloading a malicious chat application, which allowed the scammer to gain control of her phone and access her bank account [11][12]. Group 2: Financial Impact - The victim lost over 600 yuan due to the scam, but timely police intervention helped protect the majority of her savings, totaling 1.48 million yuan across multiple bank accounts [11][12]. - The article underscores the financial risks associated with such scams, particularly for individuals who may not be tech-savvy [5][11]. Group 3: Expert Recommendations - Experts advise users to remain vigilant against malicious software and to avoid downloading apps from unverified sources [12][18]. - In case of suspected remote control, users should immediately restart their phones, remove the SIM card, and disconnect from the internet to prevent further unauthorized access [15][17]. - It is recommended to educate elderly family members on basic smartphone operations and regularly check their device settings to minimize risks [18].