Financial Data and Key Metrics Changes - The company announced a super priority senior secured term loan facility totaling $115 million, which includes $80 million in new money and $35 million in existing revolving loans [6][8][10] - The company expects to record an impairment related to intangible assets, which is the only remaining item required to finalize their Form 10-Q [10] Business Line Data and Key Metrics Changes - The company pulled back significantly from the Medicare Advantage space starting in May, which impacted their performance in Q2 [24][57] - The GoHealthProtect product suite generated approximately $8 million in revenue during the quarter, indicating a successful shift in focus [36][50] Market Data and Key Metrics Changes - The non-agency revenue was lower in Q2 compared to the same period last year, primarily due to a shift in health plan contracts and competitiveness [57] - The company noted that the health plans that were winning during the Special Enrollment Period were more agency-based, affecting the overall revenue mix [58] Company Strategy and Development Direction - The company is focused on pursuing mergers and acquisitions in a fragmented market, leveraging proprietary technology and AI to drive efficiency and scale [8][9] - A transformation committee has been established to identify and vet acquisition opportunities, indicating a more aggressive approach to growth [21][46] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the new capital structure and governance changes, which are expected to enhance financial flexibility and long-term positioning [3][10] - The company anticipates a disruptive market environment for the upcoming Annual Enrollment Period, with health plans making significant changes to their benefits [41][61] Other Important Information - The company has made meaningful changes to its governance structure, including the appointment of three new directors to the Board [7][8] - The lenders have approved a basket of up to $250 million for the company to pursue new transactions, which is a significant change from previous limitations [21][22] Q&A Session Summary Question: Can you compare the new loan covenants to the old ones? - The new covenants are more flexible, with only a minimum liquidity covenant moving forward, allowing the company to be nimble during the Annual Enrollment Period [13][14] Question: What does the ideal acquisition profile look like? - The company is looking for targets that offer integrated value, such as product diversification and contract assets, to enhance capabilities [15][16] Question: Is pursuing transformative acquisitions a priority for the new board members? - Yes, the new board members will focus on identifying acquisition opportunities, supported by a debt capacity of up to $250 million [20][22] Question: What is the outlook for customer acquisition cost (CAC) and revenue per submission? - The company expects to improve efficiency and performance in future quarters, with Q2 not being indicative of their capabilities [24][25] Question: How has the final expense product performed? - The final expense product has met expectations, generating approximately $8 million in revenue, and the company plans to continue focusing on this product line [36][50] Question: How do regulatory changes impact confidence in the upcoming Annual Enrollment Period? - The regulatory environment is expected to be disruptive, but health plans are stabilizing, which will influence the company's resource deployment [61][62]