Financial Data and Key Metrics Changes - The company announced a super priority senior secured term loan facility totaling $115 million, which includes $80 million in new money and $35 million in existing revolving loans [6][8][10] - The company expects to record an impairment related to intangible assets, which is the only remaining item required to finalize their Form 10-Q [10] Business Line Data and Key Metrics Changes - The company pulled back significantly from the Medicare Advantage space starting in May, which impacted their performance in Q2 [24][57] - The GoHealthProtect product suite generated approximately $8 million in revenue during the quarter, indicating a successful shift in focus [36][50] Market Data and Key Metrics Changes - The non-agency revenue was lower in Q2 compared to the same period last year, primarily due to a shift in health plan contracts and competitiveness [57] - The company noted that the health plans that were winning during the Special Enrollment Period were more agency-based, affecting the overall revenue mix [58] Company Strategy and Development Direction - The company is focused on pursuing mergers and acquisitions in a fragmented market, leveraging proprietary technology and AI to drive efficiency and scale [8][9] - A transformation committee has been established to identify and vet acquisition opportunities, indicating a more aggressive approach to growth [21][46] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the new capital structure and governance changes, which are expected to enhance financial flexibility and long-term positioning [3][10] - The company anticipates a disruptive market environment for the upcoming Annual Enrollment Period, with health plans making significant changes to their benefits [41][61] Other Important Information - The company has made meaningful changes to its governance structure, including the appointment of three new directors to the Board [7][8] - The lenders have approved a basket of up to $250 million for the company to pursue new transactions, which is a significant change from previous limitations [21][22] Q&A Session Summary Question: Can you compare the new loan covenants to the old ones? - The new covenants are more flexible, with only a minimum liquidity covenant moving forward, allowing the company to be nimble during the Annual Enrollment Period [13][14] Question: What does the ideal acquisition profile look like? - The company is looking for targets that offer integrated value, such as product diversification and contract assets, to enhance capabilities [15][16] Question: Is pursuing transformative acquisitions a priority for the new board members? - Yes, the new board members will focus on identifying acquisition opportunities, supported by a debt capacity of up to $250 million [20][22] Question: What is the outlook for customer acquisition cost (CAC) and revenue per submission? - The company expects to improve efficiency and performance in future quarters, with Q2 not being indicative of their capabilities [24][25] Question: How has the final expense product performed? - The final expense product has met expectations, generating approximately $8 million in revenue, and the company plans to continue focusing on this product line [36][50] Question: How do regulatory changes impact confidence in the upcoming Annual Enrollment Period? - The regulatory environment is expected to be disruptive, but health plans are stabilizing, which will influence the company's resource deployment [61][62]

GoHealth (GOCO) Q1 2025 Earnings Call May 13, 2025 08:00 AM ET Company Participants John Shave - VP, IRVijay Kotte - Chief Executive OfficerBrendan Shanahan - Chief Financial OfficerDave Storms - Director of Equity Research Conference Call Participants Rob McGuire - Equity Research AnalystPatrick McCann - Equity Research AnalystJim Sidoti - Analyst Operator Good morning, and welcome to GoHealth's first quarter two thousand twenty five earnings conference call. My name is Tanya, and I'll be your operator for ...

GoHealth (GOCO) Q1 2025 Earnings Call May 13, 2025 08:00 AM ET Speaker0 Good morning, and welcome to GoHealth's first quarter two thousand twenty five earnings conference call. My name is Tanya, and I'll be your operator for today's call. Currently, all participants are in a listen only mode. Following the prepared remarks, we will conduct a question and answer session. As a reminder, this conference is being recorded. I would now like to turn the call over to John Shave, Vice President of Investor Relation ...