救助基金管理机制创新

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中国人寿财险山东省烟台市中心支公司创新救助基金管理机制——将“账上资金”化为“救命活水”
Qi Lu Wan Bao· 2025-07-16 02:20
Core Viewpoint - The company actively engages in providing timely financial assistance to accident victims through a dedicated rescue fund, demonstrating a commitment to social welfare and community support [1][3][8]. Group 1: Company Initiatives - Since taking over the management of the rescue fund in September 2024, the company has implemented a mechanism for service personnel to participate in injury assessments at hospitals, enhancing the efficiency of the rescue process [3][5]. - The company has processed 250 rescue cases and disbursed 19.18 million yuan in rescue funds in the first half of the year, showcasing its proactive approach to financial assistance [3][5]. - The company emphasizes a principle of "maximizing assistance" and collaborates with multiple departments to improve service quality and efficiency [5][6]. Group 2: Mechanism Innovation - The "rescue fund service personnel participation" mechanism allows for immediate verification of injury severity and financial status upon notification of an accident, streamlining the approval process for fund disbursement [6][8]. - This mechanism creates a closed-loop process of assessment, fund disbursement, and insurance claim deduction, reducing the burden on families and enhancing service delivery [6][8]. - The proactive service model not only addresses immediate financial needs but also connects victims with additional resources such as medical reimbursement and legal aid, thereby improving overall support [6][8]. Group 3: Social Impact - The company positions the rescue fund as a safety net and bridge for community welfare, reflecting a strong sense of responsibility and commitment to public service [8]. - Each rescue operation is underscored by the principle of "people first," highlighting the company's dedication to preserving life and dignity in the community [8].