Core Viewpoint - The incident involving the late singer Coco Lee's NetEase Cloud Music account being accessed by a new user highlights significant issues related to account security and digital legacy management in the digital age [1][12]. Group 1: Incident Overview - On October 11, a user reported that after registering a new phone number with NetEase Cloud Music, they received a verification code and were automatically logged into Coco Lee's account [1]. - The account had 261,000 followers and displayed messages from fans expressing their condolences [4]. Group 2: Company Response - NetEase Cloud Music's customer service stated that the issue arose because the phone number linked to the artist's account was reissued by the telecom operator [7]. - The company has contacted the new phone number owner to address the situation promptly [7]. Group 3: Industry Insights - Media interviews with telecom operators revealed that users are advised to unlink their accounts from various apps before canceling their phone numbers to avoid such issues [8]. - Experts noted that "number recycling" can free up occupied number resources, with a significant portion of these numbers being reissued after users pass away without inheritors [12]. - Recommendations for addressing the "recycling" issue include extending the vacant period for recycled numbers and implementing stricter service rules across major applications to prevent unauthorized access to accounts [12]. Group 4: Broader Implications - The incident reflects broader concerns regarding account security and digital legacy management, emphasizing the need for platforms to enhance security mechanisms and for users to improve their security awareness [12].