新华社南京11月28日电（记者毛俊）"就这么点几下，证明开好了！"在江苏省连云港市赣榆区罗阳村党群服务中心，村民闫霜用手机向记者展示了她刚申请 的家属工作证明。带有清晰电子印章的证明可直接下载使用，这让曾因填错信息而反复邮寄材料的她连声感慨："现在办事，真是又快又省心。" "点几下"取代了"反复跑"，这个看似微小的变化，是赣榆区在465个村（社区）推行的村级证明"云开具"系统带来的真实写照。它瞄准的，正是长期困扰基 层群众的"证明之困"。 图为江苏连云港市赣榆区青口镇红旗微社区工作人员指导群众在手机端申请证明。新华社发 破解之道，在于让"数据跑路"替代"群众跑腿"。近年来，赣榆区依托"慧治赣榆"平台，打造了"云开具"系统，将申请、审核、签章、反馈全流程搬至线上。 群众通过"苏服办""我的连云港"等App即可在线申请；村干部借助"慧治赣榆"App，利用会议间隙、下乡途中的碎片时间就能完成审核，审核通过后系统自 动加盖电子印章，证明结果可第一时间反馈至群众手机。 "以前处理证明业务要专门守在办公室，现在碎片时间就能完成审核，减负不少。"仲启兵说，系统全流程记录审核时间、人员和意见，电子证明可事后追 溯，有效遏制了 ...

Core Insights - The article highlights the implementation of a "smart assistance" platform in Dongying, which utilizes big data to proactively identify and assist vulnerable populations, transforming the social assistance process from passive applications to active discovery [2][4] Group 1: Smart Assistance Platform - The "smart assistance" platform integrates data from 12 departments and 46 categories, setting up intelligent warning rules for various risk scenarios such as sudden drops in household income and excessive medical expenses [2][3] - The platform allows for the combination of 14 high-frequency assistance items, enabling users to access multiple forms of aid without the need to resubmit documents [2][3] Group 2: Community Engagement and Support - A dedicated team called "Yingguangxing" has been established to conduct thorough checks on key groups like the elderly and disabled, ensuring that assistance reaches those in need [3] - Community service points have been set up to provide on-site assistance for the elderly and disabled, facilitating the application process through mobile apps and direct support [3][4] Group 3: Streamlined Application Process - The introduction of a "one-stop service" window in towns simplifies the application process, allowing for immediate assistance without the need for repetitive documentation [4] - The policy of "first aid, then documentation" ensures that families facing sudden hardships receive timely support [4]