Core Viewpoint - The lack of civility in the workplace is causing U.S. companies to incur losses of up to $2.1 billion daily due to decreased productivity and increased absenteeism [2]. Group 1: Impact of Incivility - The American Society for Human Resource Management (SHRM) reports that employees encounter approximately 208 million instances of incivility daily, a figure that has risen sharply during the 2024 election period [2]. - The increase in rude behavior is linked to broader societal tensions, pandemic-induced stress, and what is termed "digital courage," where individuals express opinions online that they would not in person [3][4]. - Incivility in the workplace leads to reduced psychological safety, weakened team cohesion, and poor performance on diversity and inclusion metrics, all of which directly affect corporate profits [5]. Group 2: Employee Well-being - Over one-third of surveyed employees reported high levels of stress at work, with 67% indicating their happiness has worsened compared to pre-pandemic levels [5]. - The happiness index saw a significant drop at the onset of the pandemic, followed by a rebound in 2021, attributed to the joy brought by vaccines [5]. Group 3: Importance of Organizational Culture - Leaders must address workplace incivility by fostering a positive organizational culture, as this can enhance trust and performance [5][9]. - The SHRM emphasizes the need for clear behavioral expectations and training in active listening to shift workplace dialogue from arguments to discussions [5][8]. - The definition of incivility is more related to organizational culture than individual intent, suggesting that companies should consciously shape their culture and clarify expectations [6][7].