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旅客乘机如何享受轮椅服务(服务港)
Ren Min Ri Bao· 2025-11-20 21:40
Core Points - The winter-spring flight schedule for China's civil aviation will be implemented from October 26, 2025, to March 28, 2026, with 210 domestic and international airlines planning to operate 119,500 flights weekly, representing a 1.3% increase compared to the same period last year [1] Group 1 - Airlines are enhancing services for passengers with mobility difficulties by providing wheelchair assistance [1] - Passengers can apply for wheelchair services through various channels, including the airline's official website, app, customer service hotline, and ticket counters, with a requirement to book at least one day in advance before 4 PM [1] - Three types of wheelchair services are available: ground wheelchairs for self-boarding, boarding wheelchairs for those needing assistance, and in-flight wheelchairs for passengers with no independent mobility [1] Group 2 - Passengers needing to bring their own wheelchairs are advised to carry medical proof on the day of travel for verification during check-in and boarding [2] - Passengers using wheelchairs will be allowed to board before regular passengers, with crew members assisting them in seating and managing their belongings [2] - Upon disembarking, passengers in wheelchairs can leave the aircraft at staggered times, with crew members providing guidance until they are handed over to ground staff [2]