Core Viewpoint - The company, Bojue Travel Photography, is facing significant operational challenges due to a sharp decline in customer orders, substantial revenue drop, and high operating costs, leading to a decision to temporarily suspend its travel photography business from July 11, 2025, to October 31, 2025, while continuing to operate its portrait and follow-up services [1][7]. Group 1: Business Operations - The company has announced a temporary suspension of its travel photography services due to external pressures, including a significant reduction in customer orders and ongoing financial difficulties [1][7]. - Currently, the company's Tmall flagship store offers only one wedding photography product priced at 8,888 yuan, while its JD flagship store still has a variety of products available [3]. - The company is focusing on servicing existing customers and is uncertain when it will resume accepting new orders [3]. Group 2: Customer Complaints - There has been a surge in customer complaints regarding issues such as non-refunded deposits, false advertising, delayed refunds after order cancellations, and unresponsive customer service [4]. - Many customers report being unable to contact the company after making payments for services, with some waiting for months to receive their photo products [4]. Group 3: Employee Issues - Employees have reported that the company has delayed salary payments for four months, with some stating they have not received any salary since joining [4]. - Employees have expressed frustration over the lack of communication regarding salary disbursement and operational status [4]. Group 4: Financial and Legal Challenges - The company has faced multiple legal issues, including over ten instances of stock freezes and being listed as a defendant in various lawsuits related to service contracts and labor disputes [5][6]. - The founder's shares have been frozen, totaling over 32.54 million yuan, indicating severe financial distress [5][6]. Group 5: Market Context - The travel photography industry has been adversely affected by the COVID-19 pandemic, leading to a decline in marriage rates and a shift in consumer preference towards lower-cost services [7]. - The company is actively seeking strategic investors to secure funding and aims to resume full operations once financial stability is achieved [7].