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“九寨沟导游言语威胁游客”,当地回应
Xin Lang Cai Jing· 2025-10-17 15:37
Core Points - A tourist named Ren reported being threatened by a tour guide during a trip to Jiuzhaigou, leading to a complaint and subsequent compensation from the travel agency [1][4] - The travel package was advertised on Douyin for 1200 yuan per person, but the actual service provided was subpar, with the family feeling deceived by the arrangement [3][4] - The involved travel agencies include Sichuan China International Travel Service and Yannanfei Travel Agency, with the latter being responsible for the tour guide's actions [3][4] Group 1 - Ren's family was charged for unnecessary purchases during the tour, including 15 Red Snow Lotus oral liquids for 230 yuan and oxygen bottles for 40 yuan each, under pressure from the guide [3][4] - The family experienced inferior accommodation compared to other tourists, despite paying a higher fee, leading to a request for a refund that was denied by the guide [4] - After filing a complaint through the Chengdu 12345 hotline, the local cultural and tourism department intervened, resulting in a 180 yuan compensation and an apology from the guide [1][4]