Core Viewpoint - The article emphasizes the launch of a new online service platform, "惠客厅" (Hui Keting), which aims to provide a more convenient and efficient loan application process through various digital tools and features [9][10]. Group 1: Online Service Features - The "智能信贷顾问" (Smart Credit Advisor) is introduced to guide users through the loan application process with real-time assistance and navigation [5]. - Users can easily connect with customer managers if they encounter issues during the application process by using a simple interface [5][15]. - The platform offers features such as "试试您适合什么贷款" (Try What Loan Suits You), "快速了解办贷款" (Quickly Understand Loan Application), and "测测您能贷多少" (Estimate How Much You Can Borrow) to help users find suitable loan products and understand the application process [10][12][13]. Group 2: Enhanced User Experience - The new online platform allows for easy sharing of loan services with friends and family, promoting wider access to financial assistance [10]. - A "联系客户经理" (Contact Customer Manager) button is added to facilitate direct communication with customer managers, enhancing the conversion of estimated loan amounts into actual financing support [16][17]. - The overall service aims to provide a seamless, one-stop experience for users, integrating both online and offline support [18].