Core Insights - The "Shangxinban·Yunwan" smart government service platform has been officially launched at the G25 Changshen Expressway Tonglu Service Area, aiming to provide 24/7 services for drivers, significantly improving efficiency and convenience [1][2] Group 1: Platform Features - The platform allows for real-time video connections, screen sharing guidance, and remote material collection, offering 37 high-frequency transportation service items such as ride-hailing transport permit issuance and truck annual inspections [1] - The service aims to eliminate common pain points for truck drivers, such as the difficulty of handling paperwork while on the road, by enabling them to complete tasks directly at the service area without needing to enter the city [1] Group 2: Efficiency and Impact - After the platform's implementation, the efficiency of handling services has increased by over 50%, transforming government services from having physical windows to being barrier-free [2] - The initiative is part of the "Warm Heart Project" by Hangqian Expressway Company, which focuses on enhancing service quality for truck drivers and aims to create a benchmark for highway service in the country [2]