Core Viewpoint - The article emphasizes that training is the best investment for SANY Heavy Truck as it navigates the competitive landscape of the new energy heavy truck market, focusing on internal growth and service excellence to achieve ambitious sales targets of 20 billion yuan and 40,000 units by 2026 [1][12]. Group 1: Training and Service Strategy - SANY Heavy Truck held a spring marketing service training camp themed "New Energy, New Main Force, New Journey" from February to March 2026, showcasing its commitment to service through a significant investment of over 10 million yuan, achieving record participation and course offerings [3][5]. - The training camp emphasized practical skills over theoretical knowledge, with over 50% of the training focused on hands-on experience, including real-world fault scenarios for service personnel [5][7]. - The training is part of SANY's strategy to build a "Direct Service Iron Army," enhancing the ability to respond quickly to customer needs through a structured talent development program [7][9]. Group 2: Service Network and Customer Engagement - In 2025, SANY Heavy Truck established a robust service network, including over 200 direct service stations and mobile parts warehouses, enabling rapid response capabilities across the country [9]. - The company engaged in various service activities throughout the year, such as free vehicle inspections and seasonal maintenance campaigns, which contributed to a strong market reputation and sales performance of over 30,000 units and 10 billion yuan in 2025 [9][11]. - SANY's approach to customer service, including providing free repairs and proactive communication, reflects a commitment to customer value and satisfaction, which is crucial for achieving its 2026 sales goals [9][11]. Group 3: Employee Development and Recognition - SANY Heavy Truck prioritizes employee growth alongside customer service, with a rigorous training program that fosters rapid development from new graduates to capable business leaders [11]. - The training camp also served as a platform for recognizing outstanding individuals and teams, reinforcing the company's culture of hard work and dedication, which contributes to employee loyalty and long-term talent retention [11][12]. - The company aims to enhance its service quality and operational efficiency, positioning itself for future success in the new energy heavy truck sector [12].