Core Viewpoint - The rapid expansion of the digital economy has led to significant issues in the online gaming sector, particularly concerning unauthorized large transactions made by minors without parental consent [1] Group 1: Consumer Complaints and Legal Cases - The China Consumer Association has received complaints regarding a specific game operated by a Shanghai company, where minors have made large in-game purchases without parental consent, averaging 2551.57 yuan per case [1] - A notable case involved an 11-year-old boy who charged over 20,000 yuan to his mother's account without her consent, leading to a court ruling that recognized the charges as invalid but also noted the mother's lack of supervision [2] Group 2: Recommendations for Online Gaming Platforms - Online gaming platforms are urged to take social responsibility by improving complaint handling mechanisms, optimizing refund processes, and enhancing customer service responsiveness to parental refund requests [3] - Platforms should implement stricter identity verification measures to prevent minors from using adult accounts for gaming and purchases, and establish clearer alerts and restrictions on payment methods [3] Group 3: Parental Guidance and Responsibilities - Parents are advised to actively monitor their children's gaming activities, set limits on gaming time, and educate them on responsible consumption [3] - It is recommended that parents safeguard their payment information and regularly check transaction records to identify any unauthorized activities [4] Group 4: Collective Responsibility and Industry Ethics - The China Consumer Association emphasizes that protecting minors is a collective responsibility, urging gaming companies to adhere to ethical standards and legal requirements while also calling on parents to fulfill their supervisory roles [4]