Group 1 - UPS plans to cut approximately 20,000 operational positions by 2025, representing about 4% of its total workforce of 490,000 employees, as part of a network restructuring and efficiency improvement initiative [1][3] - The decision to reduce workforce is driven by a significant expected decrease in order volume from its largest customer, Amazon, which previously accounted for about 12% of UPS's revenue [1][3] - UPS has already agreed to reduce its shipping volume from Amazon by over 50% by June 2026, indicating a strategic shift away from low-margin business [1][3] Group 2 - The company has previously cut 12,000 management positions earlier this year, highlighting ongoing efforts to reduce labor dependency amid economic uncertainties [3] - The trade war and tariffs have led to a sudden decline in shipments from Asia, negatively impacting UPS's transportation network and expected to significantly reduce shipping volumes in the coming weeks and months [4] - Despite challenges, UPS reported a net income of $1.19 billion and revenue of $21.5 billion in the first quarter, exceeding Wall Street expectations, although it refrained from updating its full-year outlook due to economic uncertainties [4][5]