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2025年,做跨境电商的逻辑变了吗?
36氪未来消费· 2025-12-08 07:47
Core Insights - Southeast Asia's e-commerce is entering an "efficiency era," similar to the evolution seen in China's e-commerce market a decade ago, where infrastructure improvements in logistics and supply chains have become the foundation for market growth [3][4][7] - The shift in consumer expectations from merely seeking low prices to demanding better experiences is reshaping the competitive landscape of the e-commerce industry in Southeast Asia [4][5] - Localization in fulfillment is becoming a necessity for cross-border e-commerce, as evidenced by Shopee's strategic focus on local delivery services [6][7] Market Growth and Trends - The Southeast Asian e-commerce market is projected to reach a GMV of nearly $100 billion by 2025, indicating robust growth and evolving market dynamics as it transitions from an explosive growth phase to a more mature stage [7] - Shopee's localized fulfillment strategy has shown significant results, with sales on its platform increasing by up to 14 times during promotional events, highlighting consumer demand for rapid delivery services [7][9] Localization and Cross-Border Opportunities - Localized fulfillment is driving cross-border growth by addressing logistical challenges that previously hindered the export of larger goods, such as furniture and appliances, which have seen increased market potential due to improved supply chain models [9][10][11] - Brands like ANTBOX are leveraging localized fulfillment systems to reduce operational costs and improve delivery times, thus enhancing their competitiveness in the Southeast Asian market [10][11] Building Brand Trust - Speed and reliability in delivery are critical for establishing brand trust, especially in high-stakes categories like baby products and outdoor gear, where consumers are more likely to hesitate due to delivery time concerns [12][14][17] - Brands must not only deliver quickly but also make service commitments to foster deeper connections with consumers, as demonstrated by the success of brands like gb好孩子 in overcoming initial trust challenges [18][19] Long-Term Strategies and Ecosystem Development - The narrative for Chinese sellers entering Southeast Asia is evolving from exploiting information gaps to focusing on sustainable growth through quality products and services [21][22] - Shopee's recognition as a leading platform reflects its role in guiding the industry back to fundamental business principles, emphasizing the importance of speed, experience, and service commitments [23][24] - The future of Southeast Asia's e-commerce landscape will favor sellers who embrace long-term strategies, prioritize localization, and seek sustainable growth opportunities [26]