民航服务优化

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期待“一刻登机”成民航业新惯例
Bei Jing Wan Bao· 2025-07-11 07:46
Group 1 - The core point of the news is the introduction of the "One Minute Boarding" service by China Southern Airlines, allowing passengers to board flights just 15 minutes before departure, breaking the traditional check-in deadline of 30 to 40 minutes [1][2] - This new policy aims to enhance passenger convenience and address complaints regarding lengthy pre-flight procedures, making air travel more efficient and appealing compared to other transport modes like high-speed rail [1][2] - The "One Minute Boarding" service is expected to significantly benefit business travelers and those with tight schedules, as it allows them to manage unexpected delays such as traffic or bad weather more effectively [2][3] Group 2 - In addition to the new boarding policy, China Southern Airlines has introduced other customer-friendly services, such as handling luggage for passengers who check in within 30 minutes of departure and offering a "luggage delivery to home" service [3] - The initiative aligns with the Civil Aviation Administration's campaign for 2025, which emphasizes improving passenger services and operational efficiency across the aviation industry [3] - The introduction of the "One Minute Boarding" service is seen as a potential trendsetter in the aviation sector, encouraging other airlines to adopt similar measures to enhance the overall travel experience for passengers [3]