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南航“国际民航日”:以蓝翼承初心,让美好触手可及
Core Viewpoint - China Southern Airlines (CSA) is enhancing its services and digital platforms to improve passenger experience, coinciding with International Civil Aviation Day [1][2]. Group 1: Innovations and Services - CSA has introduced dual hubs in Guangzhou Baiyun and Beijing Daxing to facilitate easier travel [2]. - The airline launched the "One-Click Boarding" service, breaking traditional check-in limitations [2]. - CSA has fully implemented the digital platform "Southern Airlines e-Travel," allowing passengers to manage their journey seamlessly with a single device [2]. Group 2: Customer Experience - CSA is committed to providing personalized service, including the new "Pets in Cabin" service to cater to special needs [2]. - The airline offers a variety of specialty meals, including "One City, One Flavor" limited dishes and a birthday cake specifically for travelers celebrating their birthdays [2]. - A passenger expressed appreciation for CSA's sense of responsibility as a state-owned enterprise, indicating a positive travel experience that encourages her to choose CSA for future trips [2].
南航扩大“一刻登机”服务范围,广州始发至全国的快线均已开通
Bei Jing Shang Bao· 2025-12-05 06:28
据了解,南航"一刻登机"服务针对没有行李托运的旅客,取消了值机柜台停止办理手续(值机截载)的时间要求,旅客只需在航班登机口关闭前(即航班计 划起飞时刻之前15分钟)完成安检及登机即可。 值得注意的是,对于有托运行李的旅客,南航已开通"一刻登机"服务航线的托运行李办理时间,不晚于航班计划起飞前30分钟。对于轮椅旅客、行动不便旅 客、首次乘机旅客、无成人陪伴儿童、孕妇、携婴儿/儿童出行旅客等有特殊服务需求的群体,南航建议预留足够的乘机时间。南航也为特殊旅客群体设置 了服务专区,减少其等候时间。 据了解,拓展后的南航"一刻登机"服务航线包括广州始发"南航快线"全部国内航班,其中,广州—北京大兴、广州—上海虹桥、广州—郑州的往返航线均已 开通;北京大兴往返广州和哈尔滨航线、北京大兴始发至深圳单程航线以及乌鲁木齐往返北京大兴航线。 北京商报讯(记者 关子辰 牛清妍)12月5日,北京商报记者从南航获悉,即日起,南航在广州始发的所有"南航快线"国内航班推出"一刻登机"服务。此次范 围拓展后,南航的"一刻登机"服务已覆盖广州、北京大兴、新疆三大枢纽累计23条航线、日均185个航班。 ...
南航“一刻登机”服务新增7条航线
Zhong Guo Xin Wen Wang· 2025-10-22 10:10
据悉,此次"一刻登机"服务立足南航广州、北京大兴双枢纽,辐射更多条件成熟的场站,新增7条航 线,包括:广州-郑州(往返)、北京大兴-哈尔滨(往返)、广州-杭州(单程)、广州-海口(单程)、广州-昆明 (单程),拓宽后共达11条航线,日均覆盖超100个航班,为临时改期、突发差旅、赶早班/晚班机、高频 商务出行等旅客群体提供更大的便利,进一步把时间留给旅客。 需要关注的是,对于有托运行李的旅客,已开通"一刻登机"航线的托运行李办理时间不晚于航班计划起 飞前30分钟。对于轮椅旅客、行动不便旅客、首次乘机旅客、无成人陪伴儿童、孕妇、携婴儿/儿童出 行旅客等有特殊服务需求的群体,建议预留足够的乘机时间,南航也为特殊旅客群体设置了服务专区, 减少旅客等候时间,提升服务体验。 据悉,"一刻登机"服务是南航今年7月8日率先在行业内推出的创新举措,打破了国内民航业普遍提前30 至40分钟关闭值机柜台的惯例,不需要托运行李的旅客只需在航班登机口关闭前(即航班计划起飞时刻 之前15分钟)完成安检并抵达登机口即可登机。 自7月推出该服务以来(截至10月20日),南航累计保障"一刻登机"航班达3760班次,服务旅客量超75万 人次。( ...
南航“一刻登机”服务新增广州—郑州等7条航线
Bei Jing Shang Bao· 2025-10-22 05:49
Core Points - China Southern Airlines has launched an expanded "One Minute Boarding" service starting from October 22, adding 7 new routes and an average of 58 additional flights per day [1][3] Group 1: Service Expansion - The newly added routes include Guangzhou-Zhengzhou (round trip), Beijing Daxing-Harbin (round trip), Guangzhou-Hangzhou (one way), Guangzhou-Haikou (one way), and Guangzhou-Kunming (one way), bringing the total to 11 routes [3] - The service now covers over 100 flights daily, catering to travelers with urgent travel needs, such as last-minute changes, early or late flights, and frequent business trips [3] Group 2: Special Services - For passengers with checked luggage, the check-in time for "One Minute Boarding" routes is set to be no later than 30 minutes before the scheduled departure [3] - Special service areas have been established for passengers with unique needs, including those requiring wheelchair assistance, first-time flyers, unaccompanied minors, pregnant women, and those traveling with infants or children, to minimize waiting times [3]
2025年暑运南航在京保障旅客366万人次,创历史新高
Group 1 - During the summer transportation period (July 1 to August 31), China Southern Airlines (CSA) operated over 21,000 flights in and out of Beijing, serving 3.6605 million passengers, marking a year-on-year growth of 2.61% and 2.66% respectively, achieving a historical high [1] - CSA's Beijing hub effectively utilized its transportation network, facilitating 1,703 international and regional flights and serving 349,700 passengers, with 594,400 passengers benefiting from transfer services [3] - The airline focused on enhancing service quality amidst frequent adverse weather conditions, promoting the "one-minute boarding" service on the Beijing Daxing to Guangzhou route to improve travel experience [3] Group 2 - In terms of logistics, the volume of cargo in and out of Beijing increased by over 5% year-on-year during the summer transportation period [6] - CSA launched customized services for the peach harvest season in Pinggu, Beijing, providing dedicated ground transportation vehicles for direct transport between production areas and airports, addressing agricultural product transportation challenges [6] - By the end of August, CSA had transported 900 tons of peaches to various locations across the country, supporting farmers' income and industry development [6]
南航在上海虹桥—广州航线为旅客开启“一刻登机”新体验
Core Points - China Southern Airlines (CSA) has launched the "Instant Boarding" service on the Shanghai Hongqiao-Guangzhou route, following its pilot implementation on the Guangzhou-Beijing Daxing route [1][5] - The service eliminates the previous check-in cut-off time of 30 minutes before flight departure for passengers without checked luggage, allowing them to complete security checks and reach the boarding gate up to 15 minutes before the scheduled departure [1][5] - The Shanghai Hongqiao-Guangzhou route operates 10 round trips daily, all of which will implement the "Instant Boarding" service [5] Service Details - CSA aims to enhance operational efficiency and reduce waiting times for passengers by optimizing key processes such as check-in and baggage sorting [5] - The service is designed to cater to business travelers, who make up a significant portion of passengers on this route, and will be expanded to more routes in the future [5] - The "Instant Boarding" service is an upgrade from CSA's "Fast Line" service, with dedicated check-in counters set up at Shanghai Hongqiao International Airport [5] Limitations - The "Instant Boarding" service is not available for passengers requiring checked baggage, who must still adhere to the 30-minute cut-off time for baggage [6]
南航在广州至上海虹桥往返航线开启“一刻登机”服务
Zhong Guo Xin Wen Wang· 2025-08-20 13:49
Core Points - China Southern Airlines has launched the "Instant Boarding" service on the Guangzhou to Shanghai Hongqiao route, marking the second pilot route after the Guangzhou to Beijing Daxing route [1][3] - The service eliminates the previous requirement for check-in counters to close 30 minutes before flight departure, allowing passengers without checked luggage to complete security checks and reach the boarding gate 15 minutes before the scheduled departure [1][3] - The airline operates 10 round trips daily on this route, all implementing the "Instant Boarding" service, aimed at optimizing key processes like check-in and baggage sorting to enhance operational efficiency and reduce waiting times for passengers [3] Industry Impact - The introduction of the "Instant Boarding" service is designed to cater to the high proportion of business travelers on the Guangzhou to Shanghai route, providing greater convenience for this demographic [3] - The service is a response to passenger demand, leveraging smart technology upgrades and business transformations to break the traditional practice of closing check-in counters 30 to 40 minutes prior to departure [3] - Future plans include expanding the "Instant Boarding" service to more routes, enhancing travel convenience for last-minute changes, emergency travel, and frequent business trips [3]
8月20日起南航在上海虹桥至广州航线推出“一刻登机”服务
Zhong Guo Xin Wen Wang· 2025-08-20 08:53
Core Viewpoint - China Southern Airlines (CSA) has launched the "One Minute Boarding" service on the Shanghai Hongqiao to Guangzhou route, allowing passengers without checked luggage to board up to 15 minutes before departure, enhancing travel convenience and efficiency [1][5][7]. Group 1: Service Implementation - The "One Minute Boarding" service is being piloted on the Shanghai Hongqiao to Guangzhou route, following its introduction on the Guangzhou to Beijing Daxing route [1][3]. - This service eliminates the previous requirement for check-in counters to close 30 to 40 minutes before flight departure, providing greater flexibility for passengers [5][7]. Group 2: Operational Efficiency - CSA operates 10 round trips daily on the Shanghai Hongqiao to Guangzhou route, all of which will implement the "One Minute Boarding" service [3]. - The Shanghai branch of CSA aims to optimize key processes such as check-in and baggage sorting to enhance operational efficiency and reduce waiting times for passengers [3]. Group 3: Target Audience - The introduction of the "One Minute Boarding" service is particularly beneficial for business travelers, who represent a significant portion of passengers on this route [3]. - The service caters to travelers needing last-minute changes, emergency trips, or those frequently traveling for business, thus addressing specific passenger needs [5]. Group 4: Limitations - It is important to note that the "One Minute Boarding" service is not available for passengers with checked luggage, who must still adhere to the 30-minute check-in deadline [7].
广州至上海虹桥部分航班实现“一刻登机”
Yang Shi Xin Wen· 2025-08-20 08:21
Core Point - The article discusses the expansion of the "one-minute boarding" service by China Southern Airlines (CZ) at Guangzhou Baiyun International Airport, allowing passengers to board flights without the traditional check-in time restrictions [1] Group 1: Service Expansion - Starting from August 20, the "one-minute boarding" service is implemented on flights from Guangzhou to Shanghai Hongqiao, following its initial launch on flights to Beijing Daxing [1] - This service allows passengers without checked luggage to complete security checks and arrive at the boarding gate up to 15 minutes before the scheduled departure time [1] Group 2: Operational Details - There are currently 10 round-trip flights daily between Guangzhou and Shanghai Hongqiao that are participating in the "one-minute boarding" service [1] - The service is particularly beneficial for business travelers, accommodating last-minute changes, urgent travel, and frequent business trips [1] Group 3: Limitations - The "one-minute boarding" service is not available for passengers who need to check in luggage, as the cut-off time for checked baggage remains 30 minutes before departure [1]
暑运过半民航客流持续走高,北京航线量价领跑
Bei Jing Shang Bao· 2025-08-05 13:36
Core Insights - The domestic aviation industry is experiencing significant growth during the summer travel season, with Beijing emerging as the top destination due to its tourism and business advantages [1][4]. Passenger Volume and Flight Data - In July, domestic aviation passenger volume exceeded 60.34 million, marking a new high, while international routes saw a 10% year-on-year increase with over 7.76 million passengers [2]. - The total passenger transport volume for July reached 71.2 million, a 16.3% increase from the previous month and a 3% increase year-on-year [2]. - The number of flights operated in July reached 524,000, averaging 16,900 flights per day, with a year-on-year increase of 3.5% [3]. Popular Destinations and Trends - The most popular domestic destinations in July included Beijing, Chengdu, Shanghai, and Guangzhou, with Beijing leading due to its rich cultural heritage and business activities [4]. - The "cooling off" tourism trend was prominent in July, with significant increases in passenger volume to destinations like Xinjiang, which saw over 8% growth, and other regions like Yunnan and Ningxia [2][3]. Service Enhancements by Airlines - Airlines are enhancing their services to attract business travelers, with initiatives like "one-click boarding" and extended check-in times being introduced by major carriers [6][7]. - The introduction of pet-friendly services has expanded, with airlines increasing the number of pets allowed in the cabin and removing restrictions on certain breeds [7]. Pricing and Future Outlook - The average ticket price for domestic economy class in July was 840 yuan, showing a slight year-on-year decrease, while several key routes maintained average prices above 1,000 yuan [5]. - The capital airport anticipates continued growth in passenger throughput, with peak travel expected in late August [5].