汽车出海质量与服务
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2025年汽车出海质量与服务技术研讨会成功召开
Zhong Guo Qi Che Bao Wang· 2025-07-23 03:05
Core Viewpoint - The conference focused on enhancing the quality and service of Chinese automotive exports, aiming to strengthen the global competitiveness of Chinese automotive brands through improved quality assurance and after-sales service [1][32]. Group 1: Conference Overview - The "2025 Automotive Export Quality and Service Technology Seminar" was successfully held in Hohhot, organized by China Automotive Data Co., Ltd. [1] - Key attendees included officials from the State Administration for Market Regulation, customs, and various industry experts, with over 100 representatives from industry organizations, enterprises, and media present [1][31]. Group 2: Key Presentations and Discussions - Li Yan, Deputy Director of the Recall Center, emphasized the center's role in supporting the automotive three-package policy and developing mechanisms for quality analysis of returned faulty parts [3][8]. - Gong Jinfeng, Deputy General Manager of the China Automotive Technology Research Center, highlighted the importance of quality assurance and after-sales service in enhancing brand image and user loyalty [9][11]. Group 3: Initiatives and Platforms - The "Automotive Export Quality Improvement and Service Action Plan" was launched during the conference, aimed at establishing a robust quality management and after-sales service network globally [32][36]. - The "China Automotive Export Quality Assurance and After-Sales Service Technology Platform" was jointly released, featuring six modules that integrate global standards, market information, and user satisfaction data, enhanced by AI technology for intelligent interaction [32][40]. Group 4: Future Directions - China Automotive Data Co., Ltd. plans to leverage the action plan and the new platform to support automotive enterprises in building comprehensive global quality control and after-sales service systems, contributing to the high-quality international development of the automotive industry [40].