海外急难救援
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紧急医疗支援2位海外受伤客户,中国平安密切推进美国黄石交通事故急难救援
Quan Jing Wang· 2025-05-05 06:07
Core Viewpoint - A major traffic accident occurred near Yellowstone National Park, resulting in the death of 5 Chinese citizens and injuries to 8 others, prompting China Ping An to activate its emergency response team for assistance [1][2] Group 1: Emergency Response Actions - China Ping An initiated a level two emergency response and established the "502 Overseas Emergency Rescue Service Team" led by CEO Guo Xiaotao to coordinate assistance for affected Chinese citizens [1] - The "502 Emergency Rescue Service Team" quickly activated emergency rescue services across various insurance sectors, including life, property, pension, and health insurance, to assess client situations [1] - As of May 5, 12 PM Beijing time, it was confirmed that 2 injured individuals were clients of Ping An's overseas travel accident insurance, suffering from leg fractures and soft tissue injuries, and are currently stable after receiving medical care in the U.S. [1] Group 2: Ongoing Support and Coordination - China Ping An is working under the guidance of the Chinese Ministry of Foreign Affairs and the Chinese Embassy in the U.S. to actively assess client situations and monitor the progress of emergency response efforts [2] - The company has launched an overseas emergency assistance program, allowing anyone, regardless of being a Ping An client, to seek help through the emergency hotline 95511 [2] - Medical service experts from Ping An have been dispatched to Idaho to provide support services, including medical resource coordination, payment of medical expenses, and assistance with visa issues [1][2]
中国平安快速启动海外急难救援,多举措援助美国重大交通事故中的中国公民
Quan Jing Wang· 2025-05-03 08:59
Core Viewpoint - A significant traffic accident occurred near Yellowstone National Park, resulting in the death of 5 Chinese citizens and injuries to 8 others. China Ping An has activated an emergency response team to assist affected individuals and their families [1][2]. Group 1: Emergency Response Actions - China Ping An has established a "502 Overseas Emergency Rescue Service Team" led by the Group's co-CEO to coordinate the emergency response and assistance for Chinese citizens involved in the accident [1]. - The company has initiated an overseas emergency assistance plan, allowing anyone, regardless of being a Ping An customer, to seek help through the emergency hotline 95511 [2]. - The company is in contact with the Chinese Embassy in the U.S. and local medical institutions to provide support for the injured and the families of the deceased [2]. Group 2: Specific Assistance Measures - The company has outlined 7 specific overseas emergency rescue measures, including proactive claims services and a green channel for claims processing [3][4]. - Medical support services include emergency medical treatment, medical transportation, hospitalization, and translation services [4]. - Emergency assistance also covers the return of remains, funeral expenses, and arrangements for family members to handle affairs [4][5]. - The company has simplified the claims process for accidental death, allowing beneficiaries to claim benefits with just the official death list [5]. - Pre-claims and quick payouts are available for confirmed deceased individuals, and claims can be processed without a policy if basic information matches the company's records [5].