Core Viewpoint - The China (Hainan) Nanhai Museum integrates civilizational concepts into service details, enhancing the cultural literacy of visitors through a structured and orderly environment [1][2]. Group 1: Museum Operations and Visitor Experience - The museum emphasizes a civilized visiting experience with clear and aesthetically pleasing signage, promoting behaviors such as no smoking and orderly queuing [1]. - The museum's staff, including guides, maintain a professional appearance and adhere to a service philosophy centered on politeness and effective communication [1][2]. - Since its opening in April 2018, the museum has focused on cultural heritage protection and public engagement, fostering a positive interaction between civilizational service and public cultural literacy [1]. Group 2: Educational and Community Engagement - The museum serves as a social university, significantly improving visitor behavior and reducing uncivil actions through ongoing educational initiatives [2]. - It has developed strategic partnerships with universities and conducted specialized training to enhance service quality and promote core socialist values [2]. - Community outreach programs, such as "Nanhai Culture into Communities," aim to educate residents about marine culture and environmental awareness [2]. Group 3: Achievements and Future Plans - The museum has attracted over 1 million visitors for its special exhibition on Nanhai shipwreck archaeology and has received national awards for its exhibitions [3]. - It has been recognized as a national civilized unit and plans to further explore Nanhai cultural resources through diverse exhibition methods [3]. - Future developments include a second-phase construction project to create the world's first museum dedicated to deep-sea archaeology, enhancing cultural offerings for the public [3].